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Covetrus Avimark vs Instinct Science Comparison (2026)

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Covetrus Avimark logo

Covetrus Avimark

Instinct Science logo

Instinct Science

Overview

AVImark by Covetrus is an on-premise practice management software designed to help veterinarians and vet hospitals automate and manage finance and administration tasks, such as appointment scheduling, invoicing, budgeting, and medical records management.

Instinct is the new cloud-based operating system for the modern veterinary hospital: a full electronic medical records and practice management system.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.1

599

5

4

3

2

1

231

259

78

16

15

  • Value for money
  • Ease of use
  • Features
  • Customer support
61%
would recommend this app

4.9

238

5

4

3

2

1

217

19

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

“Its easy to create electronic medical records, access the schedule, among many of its features. Whenever we have an issue- the support staff is always able to help us or answer questions immediately.”
Verified reviewer profile picture

Dana P.

CVOM

“Avimark is great to manage your pet hospital, you can customize it according to your needs.”
KT

Karen T.

Vet Tech

“It has been greatly utilized for scheduling and inventory management. ”
AS

Alex S.

Certified Veterinary Technician

Pros

“We had some confusion when first using the system with processing payments but we quickly worked with the support team and they helped us with a SOP to prevent this problem from happening”
KO

Kelsey O.

RVT

“Our medical team is able to customize templates to their preferances and finds the integration with our medical services and referral partners seamless. ”
MW

Michelle W.

CEO

“The anesthesia charting for accurate monitoring, the whiteboard feature for inhospitality patient care, and the ability to put in orders and have them be math-checked to reduce potential incorrect dosing.”
AA

Ares A.

RVT

Cons

“Data analysis for specific things is a little complicated. ”
AS

Alex S.

Certified Veterinary Technician

“The format was not very updated and when we did heavy amounts of boarding the schedule was a mess.”
RD

Renee D.

Veterinary Assistant

“When there are technical difficulties / glitches, it affects the entire system.”
BR

Brittany R.

Practice Manager

Cons

“Also occasionally, the lag time for the "tagged to" symbol to appear on a patient's chart is slow, so multiple coworkers have started to work on the same patient without realizing it.”
MM

Megan M.

ICU and ECC CVT

“The rest of the PIMs is a little more clunky and the medical records sent to other hospitals are cluttered and a bit harder to interpret.”
JW

Jonah W.

Veterinarian

“Toggling back and forth can cause some time delay when toggling between treatments to fill out discharges.”
AS

Amber S.

Vetereinarian

  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features24
  • API
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Client Management
  • Communication Management
  • Confirmations/Reminders
  • Customer Database
  • Data Import/Export
  • Document Management
  • Document Storage
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Reminders
  • Historical Reporting
  • Imaging and X-rays
  • Inventory Management
  • Invoice Management
  • Live Chat
  • Medical Billing
  • Patient Intake
  • Patient Records Management
  • Payment Processing
  • Prescription Processing
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • SOAP notes
  • Self Service Portal
  • Status Tracking
  • Task Scheduling
  • Telemedicine
  • Template Management
  • Third-Party Integrations
  • Treatment Planning
  • Workflow Management
  • Total features41
  • API
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Client Management
  • Communication Management
  • Confirmations/Reminders
  • Customer Database
  • Data Import/Export
  • Document Management
  • Document Storage
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Reminders
  • Historical Reporting
  • Imaging and X-rays
  • Inventory Management
  • Invoice Management
  • Live Chat
  • Medical Billing
  • Patient Intake
  • Patient Records Management
  • Payment Processing
  • Prescription Processing
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • SOAP notes
  • Self Service Portal
  • Status Tracking
  • Task Scheduling
  • Telemedicine
  • Template Management
  • Third-Party Integrations
  • Treatment Planning
  • Workflow Management

Integrations

  • Total integrationsN/A
  • Cornerstone Software
  • IDEXX Neo
  • PetDesk
  • Talkatoo
  • Total integrations4
  • Cornerstone Software
  • IDEXX Neo
  • PetDesk
  • Talkatoo