App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
BOSS811
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSS811 - A Cloud based One Call Ticket Management Solution
Table of Contents
BOSS811 - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
BOSS811 overview
What is BOSS811?
BOSS811 is a cutting-edge, cloud-based One Call Ticket Management solution that helps utilities, municipalities, and locating companies prevent costly damage during excavation. This all-in-one platform centralizes dig request management with automated ticket routing, customizable alerts, GIS integration, and AI-powered risk scoring to flag high-risk tickets. Key features include ticket management, facility mapping, robust reporting, and damage investigation tools to track root causes and trends.
The software enables professionals to capture and store information associated with excavation requests including descriptions, attachments, notes, time entries, and event logs in a centralized repository. Administrators can utilize the routing engine to process tickets in real-time, send notifications for emergency locate requests to field service agents, and set up routing rules to handle ticket requests received during non-business hours. BOSS811 also allows employees to maintain time records to track expenses for each department and display ticket changes or modifications under event logs.
Employees can utilize the ticket map viewer to access the pictorial view of the proposed dig site and other information including address, duration of excavation, location details, and instructions. BOSS811 enables locators to upload images or videos of excavation sites and add annotations to the images using the sketching tool.
BOSS811’s mobile app allows field techs to access ticket details, upload photos/videos, and close tickets from any location. Custom dashboards deliver real-time insights to keep teams informed. Designed for ease of use and scalability, BOSS811 helps organizations improve compliance, reduce costs, enhance safety, and streamline workflows—making it the go-to solution for modern damage prevention.
Proactively Identify High-Risk Excavations with additional
Risk Assessment and Damage Investigation modules.
Key benefits of using BOSS811
• Significant Cost Savings – Innovative work flow & auto close reduces cost
• Intelligent GIS Map Integration- For precise locating and preventing damages
• Ensure Compliance -Instant access to tickets, reports from anywhere and real-time updates ensures compliance
• Save Time and Improve Efficiency - Group locate request for multiple utility types can be combined into a single ticket with multiple response codes.
• Great Customer Service - Strongest commitment to customer support, totally US based
Starting price
per year
Alternatives
BOSS811’s user interface
BOSS811 pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.7
Ease of use
4.8
Customer support
4.8
Reviews sentiment
What do users say about BOSS811?
Users say BOSS811 is highly user-friendly, easy to implement, and requires minimal training, making daily tasks and ticket management more efficient. They find the interface intuitive and appreciate the ability to customize it for their organization’s needs, though some mention minor improvements could enhance usability further. Most feel the transition from other systems is smooth and the software is reliable.
Reviewers indicate customer support is responsive, helpful, and quick to resolve issues, often listening to suggestions and implementing requested features. They report ticket management is streamlined, with efficient search and reporting, and any bugs or outages are addressed promptly.
Select to learn more
Who uses BOSS811?
Based on 71 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
BOSS811's key features
Most critical features, based on insights from BOSS811 users:
All BOSS811 features
Features rating:
BOSS811 alternatives
BOSS811
Starting from
2500
/user
Per year
Cority
Starting from
No pricing info
GeoCivix
Starting from
1500
Per year
Submit.com
Starting from
5995
Per year
BOSS811 pricing
Value for money rating:
Starting from
2500
/user
Per year
User opinions about BOSS811 price and value
Value for money rating:
To see what individual users think of BOSS811's price and value, check out the review snippets below.
Jacob W.
Pipeline Technician
Matt H.
Manager of Damage Prevention
BOSS811 integrations (2)
Integrations rated by users
We looked at 71 user reviews to identify which products are mentioned as BOSS811 integrations and how users feel about them.
Integration rating: 4.7 (10)
“This allows our locate technicians to have access to the GIS maps overlayed with the locate area for each ticket. This saves us so much time in the field.”
“ArcGIS integration was one of the biggest selling points to help with field management, area boundaries, manifests (etc.)”
“Having more accurate GIS data is helpful to field employees and increase time to ticket completion.”
Kevin S.
Operations
Other top integrations
BOSS811 support options
Typical customers
Platforms supported
Support options
Training options
BOSS811 FAQs
BOSS811 has the following pricing plans:
Starting from: $2500.00/year
Pricing model: Subscription
Q. Who are the typical users of BOSS811?
BOSS811 has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business
Q. What languages does BOSS811 support?
BOSS811 supports the following languages:
English
Q. Does BOSS811 support mobile devices?
BOSS811 supports the following devices:
Android, iPad, iPhone
Q. Does BOSS811 offer an API?
Yes, BOSS811 has an API available for use.
Q. What other apps does BOSS811 integrate with?
BOSS811 integrates with the following applications:
ArcGIS, Google Maps
Q. What level of support does BOSS811 offer?
BOSS811 offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support
