BOSS811 - 2024 Pricing, Features, Reviews, & Alternatives

BOSS811 is a cloud-based solution One Call Locate Ticketing solution for damage prevention designed to help municipalities, utilities, and contract locators manage excavation requests, protect underground infrastructure, and prevent service interruptions. Key features include area-based routing, GIS mapping, ticket management, facility mapping, and auditing.

The application enables professionals to capture and store information associated with the excavation request including descriptions, attachments, notes, time entries, and event logs in a centralized repository. Administrators can utilize the routing engine to process tickets in real-time, send notifications for emergency locate requests to field service agents, and set up routing rules to handle ticket requests received during non-business hours. BOSS811 also allows employees to maintain time records to track expenses for each department and display ticket changes or modifications under event logs.

Employees can utilize the ticket map viewer to access the pictorial view of the proposed dig site and other information including address, duration of excavation, location details, and instructions. BOSS811 enables locators to upload images or videos of excavation sites and add annotations to the images using the sketching tool.