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Google Maps Logo

Google Maps

4.7
(1.3K)

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Desktop and mobile GPS mapping service

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(42)

Google Maps Pricing, Features, Reviews and Alternatives

Google Maps FAQs

Q. What type of pricing plans does Google Maps offer?

Google Maps has the following pricing plans:
Pricing model: Free

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Q. Who are the typical users of Google Maps?

Google Maps has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Google Maps support?

Google Maps supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian

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Q. Does Google Maps support mobile devices?

Google Maps supports the following devices:
Android, iPad, iPhone

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Q. Does Google Maps offer an API?

No, Google Maps does not have an API available.

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Q. What level of support does Google Maps offer?

Google Maps offers the following support options:
Knowledge Base, FAQs/Forum

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Google Maps product overview

What is Google Maps?

Google Maps is a desktop and mobile GPS mapping service that offers street maps, satellite imagery, 360° panoramic views, route planning, and real-time traffic conditions.

Key benefits of using Google Maps

  • Measure distances between two points and get various options for directions, whether by car, foot, transportation, bicycle or taxi.

  • Users can see detailed traffic, transit, biking, and terrain info, including bus arrival times.

  • Users can search for a place or type of business, and view a list of recent searches for quick recall.

  • Google Maps users can click anywhere on a map and get details and information about a place or business.

  • Upon locating a business, store or retail outlet with Google Maps, users have visibility on opening-times, contact information and customer reviews where applicable.

  • Users can view places on the map virtually with Google Street View, or in 3D with Earth view.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    FAQs/Forum

    Training options

    Videos

    Not sure about Google Maps? Compare it with a popular alternative

    Starting from

    Free

    Free plan
    Free trial
    Pricing range

    Starting from

    16

    /user

    Per month

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
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    Google Maps pricing information

    Value for money

    4.8

    /5

    1.3K

    Starting from

    Free

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Google Maps features

    Functionality

    4.6

    /5

    1.3K

    Total features

    11

    1 categories

    Most valued features by users

    3D Imaging
    Color Codes/Icons
    Data Visualization
    Geocoding
    Geographic Maps
    Labeling
    Location Tracking
    Map Creation

    Functionality contenders

    Google Maps users reviews

    Overall Rating

    4.7

    /5

    1.3K

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.25/10
    Rating distribution

    5

    4

    3

    2

    1

    1K

    238

    42

    6

    5

    Pros
    Google Maps is a superior directions service due to its ability to provide biking directions, while still maintaining the same (or better) quality of directions to its competitors.
    Great experience I would highly recommend it to anyone family or friend cause I know it would be a great experience.
    Traffic and satellite views are very helpful. Directions are the best in google maps, has turn and lane directions that are very helpful in big cities.
    Cons
    Some highways, the instruction can be unclear which causes me to take the wrong exit or wrong lane.
    My only issue is the arrow has problems with calibration. So sometimes it shows me that I'm heading a direction that I'm not headed and I end up getting lost.
    The app has some issues with crashing at very bad times(when I have no idea where I am). Also this app has taken me to the wrong house very often.
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    Andrew B.

    SEO Manager

    Chemicals, 10,001+ employees

    Review source

    Overall Rating

    Google Maps provides a robust API that sets it apart from other solutions.

    Reviewed 4 months ago

    Transcript

    Andrew: Hi, my name is Andrew. I'm an SEO manager. I give Google Maps a four out of five. For more reviews...

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    Brandon B.

    Teacher

    Education Management, 201-500 employees

    Review source

    Overall Rating

    Works Better Than Waze

    Reviewed 2 years ago

    Transcript

    Brandon: Hi, my name's Brandon. I'm in education. I'm a teacher and I give Google Maps a five out of...

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    James M.

    Information Technology and Services, 201-500 employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Integration with Calendar ensures I am always on time

    Reviewed 5 years ago
    Pros

    In my experience, it has always proven to be the most accurate for directions. I love that I can see traffic and be alerted when there are accidents with automatic route changes to prevent me from getting stuck in traffic. When I add calendar events to Google Calendar, I enter the location of my destination and my calendar alerts me at my requested interval and includes traffic analysis. I have examples of times I would intend to leave for a client's 20 minutes in advance but my calendar notification displayed letting me know there was heavy traffic and the estimated travel time would be 35 minutes. Without Google Maps and calendar integration, I am empowered with the tools to be consistently on time.

    Cons

    One con could be that using Google Maps requires service so depending where you are traveling, this could be a problem. However, once you start a route and get directions, I believe it downloads the route so it can always finish to completion even in no-service areas. Also, if you plan ahead knowing you will be in no-service areas, you can download areas of a map offline which is very helpful. The only other con I can think of is that Maps often tracks your history by default which proves helpful at times but if you have privacy concerns, you will need to explore your settings and disable this.

    FT
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    Fabiana T.

    Research, 5,001-10,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    My Go-To App for Navigation and Travel Planning

    Reviewed 2 months ago

    Overall, my experience with Google Maps has been great. It's my go-to navigation app, and I highly recommend it to anyone who travels frequently or is simply looking for a reliable, user-friendly navigation tool.

    Pros

    I absolutely love Google Maps and use it almost every day for navigation and travel planning. The app's user-friendly interface makes it easy to search for and find any location, and I appreciate the ETA feature which allows me to plan my trips ahead of time.One of my favorite features of Google Maps is the street view option. It's amazing to be able to see what a place looks like before actually going there, which creates a strong image in our minds and makes it easier to navigate once we arrive.Another feature that I absolutely love is "My Maps". This feature allows you to create your own customized map, complete with landmarks and routes, which is incredibly useful when planning a trip. I also love that you can share your map with others and collaborate with them on the same map.

    Cons

    If I had to point out a drawback, it would be that there could be more integration with other users to alert about road issues beyond just traffic.

    JH
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    Jessi H.

    Professional Training & Coaching, 1-10 employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

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    Great Map App, but Not My Go-to

    Reviewed 5 years ago
    Pros

    When I'm on the go, I typically use my map apps built into my iPhone, but I occasionally will use Google Maps when searching on my computer. The pro of Google Maps is a lot of companies use it. Typically when you click on highlighted map address online (Yelp, facebook, etc), the default is google maps.

    Cons

    The big con about Google Maps is that the routes it provides are not always the quickest, or best routes. I used Google maps a lot when I lived in a rural area (and it was great for that), but now that I live in a very populated area with roads constantly changing or going under construction, the maps aren't as useful. Google Maps doesn't seem to quite know all the quicker routes and definitely doesn't...

    SH
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    Shahadat H.

    Retail, 11-50 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    The Ultimate Navigation App

    Reviewed 2 months ago

    In conclusion, Google Maps is an excellent navigation app that offers accurate directions, real-time updates, and multiple modes of transportation. While there are some privacy concerns, the app's benefits far outweigh its drawbacks. With its rich information and integration with other apps, Google Maps is the ultimate navigation app for travelers.

    Pros

    Accurate navigation: Google Maps provides precise directions and suggests the fastest routes based on real-time traffic data.Multiple modes of transportation: The app offers multiple modes of transportation such as walking, cycling, driving, public transport, and more.Rich information: Google Maps provides detailed information about businesses, landmarks, and popular tourist destinations, making it easy to explore new places.Real-time updates: The app provides real-time updates on traffic conditions, transit schedules, and even the estimated wait time at popular attractions.Integration with other apps: Google Maps can be integrated with other apps such as Uber, Lyft, and food delivery apps, making it easy to book a ride or order food.

    Cons

    Battery drain: Using Google Maps for extended periods can drain your device's battery quickly.Privacy concerns: The app collects user data and location information, which can raise privacy concerns for some users.Limited offline usage: While the app does offer offline maps, the functionality is limited compared to its online counterpart.

    AR
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    Verified reviewer

    Internet, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    "The power of Google Maps: more than just a GPS"

    Reviewed 2 months ago

    I find Google Maps to be a great tool for planning travel routes and discovering new places. I particularly like the search features, which make it easy to find restaurants, hotels and other points of interest. In addition, the ability to download maps offline is very useful when I am travelling in areas where there is no internet connection.

    Pros

    Another strength of Google Maps is the accuracy of the maps and routes. It rarely leads you in the wrong direction, and even if there is roadwork or traffic jams, the app is able to find alternative routes to save you time.

    Cons

    The cycling mode on Google Maps is not always reliable, as it does not take into account all the roads and potential obstacles for cyclists. It is therefore important to always check the proposed route before setting off on your bike.

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