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Google Maps Logo

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Desktop and mobile GPS mapping service

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Google Maps Pricing, Features, Reviews and Alternatives

Google Maps FAQs

Q. What type of pricing plans does Google Maps offer?

Google Maps has the following pricing plans:
Pricing model: Free

These products have better value for money


Q. Who are the typical users of Google Maps?

Google Maps has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Google Maps support?

Google Maps supports the following languages:
Thai, Italian, Korean, Dutch, Japanese, Portuguese, Spanish, Russian, English, Hebrew, Indonesian, Polish, Turkish, Arabic, Norwegian (Bokmal), Ukrainian, Hungarian, Finnish, Chinese (Simplified), Danish, Czech, Swedish, Irish, German, Chinese (Traditional), French


Q. Does Google Maps support mobile devices?

Google Maps supports the following devices:
Android, iPad, iPhone


Q. Does Google Maps offer an API?

No, Google Maps does not have an API available.


Q. What level of support does Google Maps offer?

Google Maps offers the following support options:
Knowledge Base, FAQs/Forum

Google Maps product overview

What is Google Maps?

Google Maps is a desktop and mobile GPS mapping service that offers street maps, satellite imagery, 360° panoramic views, route planning, and real-time traffic conditions.

Key benefits of using Google Maps

  • Measure distances between two points and get various options for directions, whether by car, foot, transportation, bicycle or taxi.

  • Users can see detailed traffic, transit, biking, and terrain info, including bus arrival times.

  • Users can search for a place or type of business, and view a list of recent searches for quick recall.

  • Google Maps users can click anywhere on a map and get details and information about a place or business.

  • Upon locating a business, store or retail outlet with Google Maps, users have visibility on opening-times, contact information and customer reviews where applicable.

  • Users can view places on the map virtually with Google Street View, or in 3D with Earth view.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    FAQs/Forum

    Training options

    Videos

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    Google Maps pricing information

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    Value for money contenders

    Google Maps features

    Functionality

    4.6

    /5

    1.6K

    Total features

    11

    1 categories

    Most valued features by users

    3D Imaging
    Color Codes/Icons
    Data Visualization
    Geocoding
    Geographic Maps
    Labeling
    Location Tracking
    Map Creation

    Google Maps users reviews

    Overall Rating

    4.7

    /5

    1.6K

    Positive reviews

    96

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.27/10
    Rating distribution

    5

    4

    3

    2

    1

    1.2K

    305

    52

    7

    5

    Pros
    Google Maps is a superior directions service due to its ability to provide biking directions, while still maintaining the same (or better) quality of directions to its competitors.
    Great experience I would highly recommend it to anyone family or friend cause I know it would be a great experience.
    It constantly updates to give you the most accurate traffic conditions and best driving route. You can navigate hands free which is super important while operating a vehicle.
    Cons
    Some highways, the instruction can be unclear which causes me to take the wrong exit or wrong lane.
    My only issue is the arrow has problems with calibration. So sometimes it shows me that I'm heading a direction that I'm not headed and I end up getting lost.
    The app has some issues with crashing at very bad times(when I have no idea where I am). Also this app has taken me to the wrong house very often.
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    Andrew B.

    Global SEO/Digital Marketing Program Manager

    Computer Hardware, 10,001+ employees

    Review source

    Overall Rating

    Google Maps provides a robust API that sets it apart from other solutions.

    Reviewed 2 years ago

    Transcript

    Andrew: Hi, my name is Andrew. I'm an SEO manager. I give Google Maps a four out of five. For more reviews...

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    Brandon B.

    Teacher

    Education Management, 201-500 employees

    Review source

    Overall Rating

    Works Better Than Waze

    Reviewed 4 years ago

    Transcript

    Brandon: Hi, my name's Brandon. I'm in education. I'm a teacher and I give Google Maps a five out of...

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    Md Mahbub A.

    Computer Software, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    The Most Effective Tour Buddy I Found is Google Maps

    Reviewed 2 years ago

    Google Maps is an incredible tool that allows users to get directions. However, Google Maps is more than just directions. Google Maps includes layers on top of maps, so you can customize your own experience. For example, if you want to find a vegetarian restaurant, you can find out where the restaurants are located on Google Maps. You can also look up a merchant and find directions to their store. Even you can check whether your desired restaurants are open or not, the live traffic of the routes, satellite views, and more! I can't imagine my trip without google maps.

    Pros

    The most appealing aspect of Google Maps is its simplicity. The interface is clean and easy to use, while still providing a wealth of features and information. The map itself is also very accurate and detailed, making it a useful tool for navigation. Its navigation is pretty accurate. I have never had a problem with it not finding an address or giving me the wrong directions. Another thing I like is that you can see satellite images of places. This can be helpful when you are trying to find a specific building or landmark. Finally, I like that you can overlay different types of information on the map. For example, you can view traffic conditions or public transit options as well. It saves time to bypass the busy route while you are driving a car.

    Cons

    I used to face navigation issues around 7 years back. Even one day I was looking for a restaurant and I was passing the location surrounding the main spot but was not finding the spot due to a navigation error. It was really disturbing navigation. After that I didn't use the maps for 2 years, can you imagine? But nowadays it is much more improved, I hope Google maps will continue its development for the ease of the users' needs.

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    Verified reviewer

    Construction, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Great Navigation Software

    Reviewed 3 months ago

    Greate Navigation App and I'm using Google Maps wherever I go. Google Maps is my everyday navigation app.

    Pros

    Pros: I like Google Maps for great navigation app, as most people use Google Maps in my area. Google Maps has become essential for all drivers and people who try to find what and where they want to go. One more pro is that I can choose which road I should take and see any real-time traffic ahead before going.

    Cons

    Cons: There are so few that I can say, but the main cons for me is that some time the instructions for the navigations take me to the long road rather than send me the route of less traffic and less time of travel.

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    Verified reviewer

    Photography, self-employed

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend3/10

    Share this review:

    Google Maps has a map for wherever you are in the world, but the driving navigation is hit or miss

    Reviewed 3 years ago

    As much as I appreciate the benefits of Google Maps for its comprehensiveness and versatility, the navigation issues I encountered in San Francisco and Boston caused severe enough issues for me that I switched to another mapping/navigation app. This was a disappointing change for me to make, because I had no issues with the app until I made those repeated trips to San Francisco (and then again to Boston!) I hope that in the future those issues can be resolved, and Google Maps will once again be my navigation and mapping app of choice.

    Pros

    What I like the most about Google Maps: * Comprehensive library of maps - This app has you covered no matter where you are. I have used Google Maps to walk about Shanghai, to navigate traffic in Dallas, and find my way around Times Square in New York. * It easily allows you to toggle layers in the maps - displaying red/yellow/green traffic density, as well as other optional displays * Routing from point A to point B can be customized in many ways - are you walking? Going by train? Driving? If you're driving, do you want to avoid tolls? And on it goes... options are good.

    Cons

    Google Maps has some glaring "blind spots" where the app doesn't function quite right; the map and/or positioning data is not quite right, and it causes some big problems while driving. San Francisco has been the most common city for me to travel to on business over the years, and Google Maps seems to have a big problem navigating around Silicon Valley. The voice navigation constantly sends the driver on random traffic circles, causing me to get lost on more than one occasion. This is very problematic, given the traffic volume there. This also happened on a business trip in Boston - the voice navigation didn't direct me to exit until I was right up on the exit. This happened repeatedly. Not good.

    SU
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    Sindhu U.

    Hospital & Health Care, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    To Reach with ease

    Reviewed 3 months ago

    It's very good experience I had with Google maps as a doctor i have to travel different areas and hospitals for internship it makes my life better

    Pros

    It makes life so less complicated with the best of route maps with busy routes and in less time possible

    Cons

    The accuracy sometimes the maps shows the wrong route after taking a turn without warning before

    RG
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    Ruben G.

    Real Estate, self-employed

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Easy to use

    Reviewed 2 months ago

    Love the app, it's definitely one of my go to use programs every day.

    Pros

    Quick and accurate to use in multiple countries. It's one of the things on my phone I feel most confident in working.

    Cons

    Sometimes in congested areas, the map doesn't function as it should.

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