Google Maps Software Pricing & Features

Google Maps

Desktop and mobile GPS mapping service

4.77/5 (325 reviews)

Google Maps overview

What is Google Maps?

Google Maps is a desktop and mobile GPS mapping service that offers street maps, satellite imagery, 360° panoramic views, route planning, and real-time traffic conditions.

Google Maps includes various other modules including Business View, Street View, Aerial View, Latitude, Ride Finder, and more.

Pricing

Pricing options
Value for money

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Arabic, Chinese (Simplified), Chinese (Traditional), Czech and 22 other languages, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian
Google Maps screenshot: Pinpoint places or businesses and get informationMake quick pit stops along your route, right in navigationGoogle Maps screenshot: View routes and start GPS navigationGoogle Maps screenshot: Google Maps Street ViewGoogle Maps screenshot: Find businesses nearby or in another cityGoogle Maps Business View let customers see inside

Google Maps reviews

Value for money
Features
Ease of use
Customer support
  4.8
  4.7
  4.7
  4.1
Brittney Collier

Endless Features with a Clean Interface

Used daily for 2+ years
Reviewed 2018-07-23
Review Source: GetApp

Pros
I like Google Maps because they've mastered the art of providing lots of features without making their application difficult to use or junky. I prefer this over the Maps app that comes with my iPhone because it's much easier to edit my trip. If I don't want to take a certain bridge or highway, Google Maps can show me alternate routes and the additional time it would take in one tiny place on the screen. I also love the audio settings. I use the GPS even when I know exactly how to get somewhere so that I can have the other information that the app provides like traffic updates, crashes ahead, and alternate routes that might make more sense to take as traffic picks up. I can set the audio to "alerts only" so that I can hear my music without all of the turning instructions, just the traffic alerts. I've also noticed that Google Maps memorizes maps. When I lose signal on my phone, I don't lose the GPS because Google Maps has already saved my trip in its memory. As a new driver, that made me feel really safe and assured. Lastly, I discovered another feature that I use all the time now. I live near a huge outlet mall and it was always a hassle to know which door was closest to the store that I wanted to go into. But one day, I put a store in my GPS (not knowing it was in that outlet mall) and Google Maps actually took me to the best entrance for that specific store. I love Google Maps and I wouldn't use another GPS application.

Cons
The only bad thing I can say about Google Maps is that it doesn't always know which direction I'm facing, which can be tricky. There's an arrow that follows along the path and shows you whether you're going in the same direction of the path or not. There were times when the arrow was pointing in a different direction than the path so, I made a U-Turn and later realized that I was actually going in the right direction before.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Google Maps

Desktop and mobile GPS mapping service

Travis Mc Farland

Never lose your your way again!

Used weekly for 2+ years
Reviewed 2019-12-15
Review Source: GetApp

Confident, easy and reliable. My only gripe was always with the network coverage that just didn't seem to keep up while travelling in a vehicle and this often caused me to pass a turn off due to delayed navigation caused by poor mobile services available. It seems all good now.

Pros
Since I was first introduced to Google Maps by my mobile device many years ago it has been the easiest thing to find places and get directions. The Google search and Google Maps integration was brilliant, to say the least. Finding addresses became so easy and my favourite function was being able to send directions directly to my guests' email addresses and mobile devices. This not only saved me time but it was super convenient and when it first arrived I was always able to suggest this service to all my Guests confidently, eagerly installing and training them on their own devices. Great job despite all the security issues that have been overshadowed by the convenience of the service.

Cons
There were times that the Map was incorrect or got 2 places confused with each other. Twice I had guests end up in locations due to the business names being similar. This was fixed and corrected on the platform within a week of reporting this confusion.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Google Maps

Desktop and mobile GPS mapping service

zakaria gejadze

map of choice

Used daily for 2+ years
Reviewed 2020-01-04
Review Source: GetApp

overally google maps worked for me. I am using it in daily basis in work i need it to find client home locations, after work i need fastest route to home, ability to see traffic is best thing you can use in rush-hour.

Pros
i have all layers, it helps me with planing routes, it helps me to see terrain. its easy to use. sometimes when i need to see building i have street view.

Cons
i dont have option to see older google maps photos, sometimes i need to see map as it was in 2007 for example and i cant. offline maps need optimization. and it could be goood if google used avg. traffic condition with times so it could show me possible traffic condition in offline mode.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Google Maps

Desktop and mobile GPS mapping service

Francesca Alfarache

Can't live without

Used daily for 2+ years
Reviewed 2019-11-13
Review Source: GetApp

I trust it more than I do other map apps. It's not as clever as WAYS, but it still gives you good alternative routes. There's a newer feature where it automatically estimates your next drive based off of where you're at and identifying that you're getting in the car - cool and creepy.

Pros
It's easy to use/follow. Love that you can search for locations/products/services along your existing route, and that you can set up your route with multiple stops! That's one of the coolest features they have! And you can also select your preference to avoid toll roads.

Cons
It's sometimes hard to check if my settings are set up to avoid toll roads. I wish it had a better integration with voice commands to make it safer when driving, or avoid having to pull over. I hate that it shows you alternative routes (grayed out) when they're SLOWER - it's distracting and no one wants to take that route so why even show it? I wish it'd only display other route options when a faster route was found.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Google Maps

Desktop and mobile GPS mapping service

Jessi Hardy

Great Map App, but Not My Go-to

Used weekly for 2+ years
Reviewed 2018-05-22
Review Source: GetApp

Pros
When I'm on the go, I typically use my map apps built into my iPhone, but I occasionally will use Google Maps when searching on my computer. The pro of Google Maps is a lot of companies use it. Typically when you click on highlighted map address online (Yelp, facebook, etc), the default is google maps.

Cons
The big con about Google Maps is that the routes it provides are not always the quickest, or best routes. I used Google maps a lot when I lived in a rural area (and it was great for that), but now that I live in a very populated area with roads constantly changing or going under construction, the maps aren't as useful. Google Maps doesn't seem to quite know all the quicker routes and definitely doesn't take in consideration lights. Not knowing the area, Google maps once told me it was 7 miles from somewhere, but it didn't consider that I would hit every single red light along the way and the 7 miles took nearly an hour. I would also find myself using Google maps and notice that several people ahead of me will make the same award path and I do, and realized we're all likely using Google maps. It would literally take these strange paths thru neighborhoods, with speed bumps, and uturns, heavy potholes, even gravel roads and same strange turns as the people in front of me for miles. Just because there is a road there, doesn't make it the best option, but I guess Google can't determine areas that have speed bumps or gravel roads yet. Google maps isn't as intuitive as Waze which will give you minute by minute updates and alt routes to take. My biggest con with Google maps, was on a personal level. I moved to a new home. Completely new address that hasn't ever been in a system yet. We had our address set up with the PO for months, and it took Google nearly 8 months for them to get our address in their system. We had to share our address using coordinates with friends and family for months because Google wouldn't update their maps. You can submit a change or incorrect address, but you cannot add a new address easily. And when you do, you cannot see the progress of your change, like if Google has actually reviewed it or not, or the ETA on being approved. Being that so many companies use Google maps, it was difficult to order things online and have them shipped to my home. Many businesses didn't recognize my address as being valid since they rely on Google maps so heavily. It would be nice for Google, as large of a company as they are to offer some sort of customer service option or an easier way to contact them. Their FAQ and guides for adding new map addresses is lacking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Google Maps

Desktop and mobile GPS mapping service

Google Maps pricing

Pricing options
Free

Free to use and download.

Google Maps Pricing Reviews

Pros
  • Google Maps has made lot's of things easier in terms of finding the right directions and reaching the destinations. They have fairly accurate traffic predictions and best routes.
  • This product is the best there is. It is super simple to use. The directions now include ride share apps with pricing. Offline maps is a huge bonus as sometimes I do not have good service.
  • As someone who travels a lot and uses public transport daily this app has been my saviour multiple times. Doesn't matter what country I am in and compared to a lot of other map apps that makes a huge difference. It is also useful when I want to find a nice place for lunch or coffee in the area I am in or if I want to know how much a taxi would cost me.
  • Being a community map, it's always complete and has up to date information. It's amazing how smart it is, so if you want to go somewhere to eat you can just write restaurants and it'll show you everything you need to know around you! Also, one of the best features is to be able to download the maps, especially when you are traveling and you don't have internet access. The smart traffic when driving alwas works perfectly. Best map app ever!
Cons
  • Sometimes the app gets confused with sides of the road or cul de sacs but a bit of on the spot thinking usually makes it easy to figure out.
  • There really is no Con. I do think sometimes the application runs a bit slow. Could be from my service or just too many people using it at once.
  • There are some inconsistencies in the map routes. Sometimes you end up at the wrong places too. It doesn't work well with low mobile data quality like 2G or 3G.
  • I'm sometimes confused by the bookmarking capabilities. You can save a location in multiple ways and I sometimes forget that I used 'favorites' to store a location for future access.
99%
recommended this to a friend or a colleague

Google Maps features

A/B Testing (188 other apps)
API (501 other apps)
Activity Dashboard (313 other apps)
Automatic Notifications (187 other apps)
Campaign Analysis (265 other apps)
Campaign Management (313 other apps)
Campaign Segmentation (184 other apps)
Content Management (248 other apps)
Customizable Branding (252 other apps)
Customizable Templates (265 other apps)
Data Import/Export (229 other apps)
Drag & Drop Interface (242 other apps)
Email Marketing Management (186 other apps)
Engagement Analytics (237 other apps)
Monitoring (233 other apps)
Multi-Channel Marketing (222 other apps)
Real Time Analytics (215 other apps)
Reporting & Statistics (314 other apps)
Social Media Integration (296 other apps)
Third Party Integration (300 other apps)

Mobile apps

iOS App

3,150,285 reviews

See all iPhone Apps

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App

11,068,758 reviews

See all Android Apps

Videos and tutorials

Additional information for Google Maps

Key features of Google Maps

  • Get directions and start navigation
  • Get info about a place
  • Measure distances between two points
  • Explore the map
  • See traffic, transit, biking, and terrain info
  • See the world in 3D
  • Street View
  • See current location
  • Rate and review places
  • Zoom in or out
  • Mobile integration
  • GPS integration
  • Location markers
  • Navigate offline
  • Download areas
  • Sign-in to Google account

Benefits

Measure distances between two points and get various options for directions, whether by car, foot, transportation, bicycle or taxi.

Users can see detailed traffic, transit, biking, and terrain info, including bus arrival times.

Users can search for a place or type of business, and view a list of recent searches for quick recall.

Google Maps users can click anywhere on a map and get details and information about a place or business.

Upon locating a business, store or retail outlet with Google Maps, users have visibility on opening-times, contact information and customer reviews where applicable.

Users can view places on the map virtually with Google Street View, or in 3D with Earth view.