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BOSS811 vs GovWell Comparison (2026)

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Good recommendations?

BOSS811 logo

BOSS811

GovWell logo

GovWell

Overview

BOSS811 and BOSSDig deliver cloud-based 811 ticket management, utility locate, and damage prevention software for utilities, municipalities, telecom, fiber, water/wastewater, electric cooperatives, and pipeline operators to streamline workflows, compliance, and field operations.

The operating system for modern government. Run permitting, licensing, planning and zoning, and code enforcement from GovWell.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

2500

/user

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

79

5

4

3

2

1

65

12

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

5.0

4

5

4

3

2

1

4

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

“One of the most valuable features is the ability to add photos to each ticket, verifying your response and giving all parties involved a picture for verification. ”
MM

Matthew M.

Distribution Superintendent

“The ability to map out your tickets based on their location makes completing tickets in the field very efficient.”
MM

Matthew M.

Distribution Superintendent

“It is sometimes difficult to find a specific ticket in an area by using the map view feature, by pan and zoom.”
MM

Mike M.

GIS

Pros

Not enoughreviews yet

Cons

“The mobile application seems to be missing some minor functionality that the web platform contains.”
JC

Jake C.

Superintendent of Public Works

“While Boss811 offers custom reporting, for a fee, the finished reports never worked as advertised. ”
JH

James H.

IT Administrator

“Ive been in this industry for 30 years and its rare for an enterprise level software to live to everything the sales person promised.”
DA

David A.

IT Manager

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review11 days ago
  • Vendor responds to reviews
  • Last review11 days ago

Key features

  • Total features72
  • 3D Imaging
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Auditing
  • Automated Routing
  • Billing & Invoicing
  • Building Permits
  • Business License
  • Calendar Management
  • Case Management
  • Client Portal
  • Code Enforcement
  • Collaboration Tools
  • Color Codes/Icons
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contract/License Management
  • Contractor Management
  • Customer Portal
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Document Management
  • Document Review
  • Drag & Drop
  • Expiry Notifications
  • Fee Management
  • Field Mapping
  • For Electricity
  • For Government
  • For Natural Gas
  • For Oil & Gas
  • For Water
  • GIS Integration
  • Generative AI
  • Geocoding
  • Geographic Maps
  • Geolocation
  • Geotargeting
  • Historical Reporting
  • Image Management
  • Incident Management
  • Inspection Management
  • Internet Mapping
  • Interoperability
  • Labeling
  • License Issuance
  • Location Tracking
  • Map Creation
  • Map Sharing
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Offline Access
  • Online Applications
  • Online Payments
  • Performance Metrics
  • Permit Issuance
  • Planning & Zoning
  • Property Database
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Self Service Portal
  • Service Request Management
  • Statistical Analysis
  • Status Tracking
  • Support Ticket Management
  • Task Management
  • Third-Party Integrations
  • Trend Analysis
  • Violation Tracking
  • Work Order Management
  • Workflow Automation
  • Workflow Management
  • Total features50
  • 3D Imaging
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Auditing
  • Automated Routing
  • Billing & Invoicing
  • Building Permits
  • Business License
  • Calendar Management
  • Case Management
  • Client Portal
  • Code Enforcement
  • Collaboration Tools
  • Color Codes/Icons
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contract/License Management
  • Contractor Management
  • Customer Portal
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Document Management
  • Document Review
  • Drag & Drop
  • Expiry Notifications
  • Fee Management
  • Field Mapping
  • For Electricity
  • For Government
  • For Natural Gas
  • For Oil & Gas
  • For Water
  • GIS Integration
  • Generative AI
  • Geocoding
  • Geographic Maps
  • Geolocation
  • Geotargeting
  • Historical Reporting
  • Image Management
  • Incident Management
  • Inspection Management
  • Internet Mapping
  • Interoperability
  • Labeling
  • License Issuance
  • Location Tracking
  • Map Creation
  • Map Sharing
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Offline Access
  • Online Applications
  • Online Payments
  • Performance Metrics
  • Permit Issuance
  • Planning & Zoning
  • Property Database
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Self Service Portal
  • Service Request Management
  • Statistical Analysis
  • Status Tracking
  • Support Ticket Management
  • Task Management
  • Third-Party Integrations
  • Trend Analysis
  • Violation Tracking
  • Work Order Management
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations2
  • Esri ArcGIS
  • Google Maps
  • Laserfiche
  • Total integrations2
  • Esri ArcGIS
  • Google Maps
  • Laserfiche