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BOSS811 vs OpenGov Permitting & Licensing Comparison (2026)

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BOSS811 logo

BOSS811

OpenGov Permitting & Licensing logo

OpenGov Permitting & Licensing

Overview

BOSS811 and BOSSDig deliver cloud-based 811 ticket management, utility locate, and damage prevention software for utilities, municipalities, telecom, fiber, water/wastewater, electric cooperatives, and pipeline operators to streamline workflows, compliance, and field operations.

OpenGov Permitting & Licensing is code enforcement and permit management software that helps governmental organizations manage workflow processes, inspections, permits, reports, and more from within a unified platform.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

2500

/user

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

79

5

4

3

2

1

65

12

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

3.9

80

5

4

3

2

1

27

28

19

4

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
51%
would recommend this app

Pros

“One of the most valuable features is the ability to add photos to each ticket, verifying your response and giving all parties involved a picture for verification. ”
MM

Matthew M.

Distribution Superintendent

“The ability to map out your tickets based on their location makes completing tickets in the field very efficient.”
MM

Matthew M.

Distribution Superintendent

“It is sometimes difficult to find a specific ticket in an area by using the map view feature, by pan and zoom.”
MM

Mike M.

GIS

Pros

“When making changes to forms - changes are not reflected within existing active records.”
NC

Nicholas C.

Chief of Survey

“Inability to customize or turn off automated notifications.”
JH

Jason H.

Planner

“We do still need to assist folks who are very uncomfortable with computers.”
JM

James M.

Community Development Director

Cons

“The mobile application seems to be missing some minor functionality that the web platform contains.”
JC

Jake C.

Superintendent of Public Works

“While Boss811 offers custom reporting, for a fee, the finished reports never worked as advertised. ”
JH

James H.

IT Administrator

“We had an issue where our data was lagging and it took multiple months to resolve.”
MN

Myra N.

Construction Coordinator

Cons

“In trading notes with my colleagues in other municipalities that use competing products, it seems none of them are particularly well liked lol”
JH

Jason H.

Planner

“It’s a firehouse of emails that most people tune out or ignore.”
JH

Jason H.

Planner

“Sometimes slow and has connectivity issues, could be our internet system”
AC

Alison C.

Administrative Assistant

  • Vendor responds to reviews
  • Last review16 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features47
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Automated Routing
  • Building Permits
  • Business License
  • Code Enforcement
  • Code Maintenance
  • Collaboration Tools
  • Compliance Management
  • Customer Portal
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Document Management
  • Drag & Drop
  • Expiry Notifications
  • Fee Management
  • Field Mapping
  • For Government
  • For Oil & Gas
  • Forms Management
  • GIS Integration
  • Generative AI
  • Geographic Maps
  • Historical Reporting
  • Inspection Management
  • License Inventory
  • Location Tracking
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Offline Access
  • Online Applications
  • Online Payments
  • Parking Permits
  • Performance Metrics
  • Permit Issuance
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Self Service Portal
  • Service Request Management
  • Task Management
  • Third-Party Integrations
  • Work Order Management
  • Workflow Automation
  • Workflow Management
  • Total features30
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Automated Routing
  • Building Permits
  • Business License
  • Code Enforcement
  • Code Maintenance
  • Collaboration Tools
  • Compliance Management
  • Customer Portal
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Document Management
  • Drag & Drop
  • Expiry Notifications
  • Fee Management
  • Field Mapping
  • For Government
  • For Oil & Gas
  • Forms Management
  • GIS Integration
  • Generative AI
  • Geographic Maps
  • Historical Reporting
  • Inspection Management
  • License Inventory
  • Location Tracking
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Offline Access
  • Online Applications
  • Online Payments
  • Parking Permits
  • Performance Metrics
  • Permit Issuance
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Self Service Portal
  • Service Request Management
  • Task Management
  • Third-Party Integrations
  • Work Order Management
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations2
  • Bluebeam Revu
  • Esri ArcGIS
  • Google Maps
  • Total integrations1
  • Bluebeam Revu
  • Esri ArcGIS
  • Google Maps