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CIMS

Cemetery management software for storing burial records

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CIMS Pricing, Features, Reviews and Alternatives

CIMS product overview

What is CIMS?

CIMS is a cemetery management software designed to help businesses store cemetery maps and records via a unified platform. It enables cemetery managers to maintain cemetery and burial records, handle administrative tasks, and view sold and available cemetery spaces across digital maps.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat

Training options

Webinars
Live Online
In Person
Documentation

CIMS pricing information

Value for money

4.5

/5

40

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

CIMS features

Functionality

4.6

/5

40

Total features

7

1 categories

Most valued features by users

Document Management
Work Order Management
Accounting
Records Management
Image Management
Lot Mapping
Grave Search

Functionality contenders

CIMS users reviews

Overall Rating

4.5

/5

40

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.02/10
Rating distribution

5

4

3

2

1

24

12

4

0

0

Pros
We have taken pictures of the headstones and save them with the burial information. The customer support is outstanding.

WD

William D.

It is a continued good experience. If I ever need help, they are there to assist, and there are periodic updates and training I can take advantage of.

BC

Becky C.

CIMS is a wonderful tool with great customer service. I have recommended it to other cemeteries that have made contact with us.

KC

Kenneth C.

Cons
I am very hard pressed to come up with something that has been an issue to date with the CIMS program.

CA

Carrie A.

That is not a CIMS problem, however, it is a staff "problem.

PH

Phyllis H.

At one time I added to the religion list the word "Other" to note that. This person's funeral service was done in a funeral home chapel or at.

JS

JEANETTE S.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CIMS Online has improved our mobility and as before keeps us up to date!

Reviewed 3 years ago

If we have a problem, we give CIMS a call and it has never taken longer than 24 hours to fix or correct a problem. They are very professional and helpful.

Pros

We are a 2 person office and 2 person field worker operation, family owned since 1968. I love that we can have complete records at our fingertips including documents and photo's. I am so close to going paperless and it feels so good!

Cons

It does not have the ability to track leads and sales.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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From Beta to Best

Reviewed 3 years ago

I am a volunteer and was not associated with the original purchase decision several years ago, so I don’t know what other Cemetery management systems were considered. In any case, it was a good decision to purchase something because everything was kept on ‘cards’. There was considerable work done to enter ownership of lots (recorded deeds are used to show ownership) of most of the lots or partial...

Pros

The cloud version has steadily evolved over the past few years and has become very functional and useful. It has many features that allows one to properly manage a cemetery as well a becoming a good research tool for families who are searching for relatives as additional information is added to the data base. Customer support has been outstanding and no matter who I talked to, they either helped me right away or found an answer for me and called me back.

Cons

The cloud version may be been relased too soon as I kept running across problem that were being worked on or were added to an update list to be included in a future release. Also, there was no instruction manual for the cloud version and it was basically self learn or call for help. I was on the phone A LOT. I understand there is a wikiCIMS guide available now, but since I am fairly familiar with the software now and am not a power user like I was I. The past, I have not referred to it yet.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Highly recommend!

Reviewed 3 years ago

I really enjoy working with the people at Ramaker. They are quick to respond to issues and questions as well as provide updates that make the system better. Since the beginning of using CIMS desktop and then transferring to Cloud CIMS I have no complaints about customer service.

Pros

I really enjoy the ease of cataloguing the cemetery and the ability to add photos, documents and other notes in to CIMS. All the information that the cemetery needs to maintain files on customers is in one place and easy to access from any computer and/or smart device. I can answer questions while out and about for family members who are curious about information as to where their loved one is buried. This in invaluable to me. The customer service is amazing and I am never without an answer to a question for more than 24 hours.

Cons

I feel like the map printing features could be easier to navigate and print for help in locating a grave (such as having a list of the names of nearby graves to ease in the finding for families). I also wish there was a place for middle names and/or the ability to put a place for other items.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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CIMS Review

Reviewed 3 years ago

My overall experience with CIMS has been great. The support team is a great group of people. They are very knowledgeable of their product. They are very determined to resolve any issues that may arise.

Pros

The first Pro would be Ease of use. Prior to using CIMS we had a card file system and an ancient data system. After getting CIMS, entering, storing, and researching data has become a breeze. The second Pro would be the color coded Layers. With this option, one can ascertain availability, purchases, standard burials, veteran burials, restrictions, reservations, and even cremations. CIMS also the option of how much data can be viewed on each individual grave space. The options of data input has been very well researched by the CIMS creative team.

Cons

I haven't really found any cons since using CIMS. This is not really a con, but, I have CIMS installed on my desktop and on 'the CLoud'. The formats are slightly different, but easily used.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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EASY AND AFFORDABLE!

Reviewed 3 years ago
Pros

For one, the CIMS software is user-friendly! The software is easily accessible from anywhere, including your phone. It has many features that make storing and creating deeds, ownership information, and burial information simple - which reduces the time in searching through paper documents. Customer service is always readily available should there be an issue, which is very infrequent and usually caused by user error. I would recommend the CIMS software to all publicly and privately owned cemeteries. We currently have two cemeteries that are in the CIMS software and are gearing up to put a third cemetery on it.

Cons

The only thing I can think of is when I try logging into it from another staff members computer it will freeze up, but that issue is probably on our end.

CIMS FAQs and common questions

Q. What type of pricing plans does CIMS offer?

CIMS has the following pricing plans:
Free Trial: Available


Q. Who are the typical users of CIMS?

CIMS has the following typical customers:
Freelancers, Small Business


Q. What languages does CIMS support?

CIMS supports the following languages:
English


Q. Does CIMS support mobile devices?

CIMS supports the following devices:
Android, iPad, iPhone


Q. Does CIMS offer an API?

No, CIMS does not have an API available.


Q. What level of support does CIMS offer?

CIMS offers the following support options:
Chat

Common CIMS comparisons

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