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Map-based cemetery, crematoria and funeral home management
Plotbox Pricing, Features, Reviews and Alternatives
Plotbox product overview
What is Plotbox?
PlotBox is a cloud-based operations management solution built specifically for deployment by cemeteries, crematoria and funeral homes. Priced across scalable packages that comprise a suite of variable feature sets, PlotBox caters to SMB's and Enterprises alike with system access for three to an unlimited quantity of users. From here, PlotBox claims to uniquely integrate the previously separate functions of software and mapping to link plot records with the facility's physical, geographic sites. Users can intuitively ascertain inventory status, availability, plot stock and capacity at-a-glance, while customized reporting tools allow for filtered chart visualizations of deceased record data, sales and more. Other key main system modules include document and contract management, booking scheduling for arranging memorials, work order management, sales CRM and also public portal support. Cemeteries are able to make records available to PlotBox's public-facing website for the purposes of genealogy search and family history tracing services etc.
Key benefits of using Plotbox
Typical customers
Platforms supported
Support options
Training options
Plotbox pricing information
Plotbox features
Plotbox users reviews
Overall Rating
4.7
/5
25
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.4/10
18
7
0
0
0
SR
Sylvia R.
RG
Rebecca G.
Jean F.
MS
Margaret S.
TJ
Tracey J.
NS
Noel S.
Jean F.
Verified reviewer
Nonprofit Organization Management, 11-50 employees
Used daily for 6-12 months
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Ditto what I said above.
The personal service is standard setting. Before you ball at the price imagine hiring a tech team who are at your disposal 24/7 to help with ANYTHING- it’s amazing. We love the software and it does EXACTLY as advertised, but the people are the best part. I actually asked them on our last call if they would develop database Managment software too because our other vendor is so weak compared to Plotbox!!!
I would have to really make something up here... everything we have wished was better they have taken into a development meeting. Maybe the one thing is a fixed checklist of processes to do the basics. It’s a Porsche but sometimes you just need to get groceries. A simplified 1-2-3 and you’re done would have been helpful getting started.
David M.
11-50 employees
Used daily for 2+ years
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Incredible time saver! Less time meeting with families, recording records, researching historical information. In short... makes our job so much easier... and saves money.
*Mapping: Unlike any other mapping on the market. Uses your REAL aerial photo to use for mapping. Makes it so much easier for customers to find graves. *Document retention: Scan/attached relevant current and historical documentation to any transaction, burial, deed, or transfer record. Never go looking for it again. It's always attached for a quick review or question. *Cloud Based: PlotBox...
Some minor features are still being cleaned up; however, the PlotBox team is constantly improving and upgrading the product. They take feedback well and institute fixes in a timely manner when a glitch is uncovered, which is rare.
Dave, thank you for your review. It has been an absolute pleasure to be your technology partner for Park View Cemetery. We love the ideas - keep them coming!
Juan Carlos O.
Government Administration, 1,001-5,000 employees
Used daily for 1-2 years
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Overall this is system is a major improvement from our previous software in its functionality and ease of use. We are still early in our use of the system and working out some kinks but the Plotbox team is responsive to our requests and actively working to fix issues. We have had to change some of our processes but overall it hasn’t created unmanageable change in our operations. We are looking forward to further integrating the software into operations.
• Plotbox has allowed us to digitize many of our previously handwritten processes, reducing the need for multiple points of data entry and reducing the chance for error. • The modules are fairly easy to use to quickly find information about a plot or burial. Information is easy to update and add to. • The creation of contracts and deeds by the software is quick and simple. • Cloud based software allows cemetery coordinators to complete sales at our remote cemeteries. • The mapping module is robust and easy to use. It provides a good overview of the cemeteries.
• Some of the processes can be confusing and cumbersome. Having a central point to enter all relevant burial or plot sale information would be ideal, rather than having to enter different pieces of information in multiple modules. • Our previous system was able to capture just the year, month or day, because Plotbox doesn’t allow this we lost a lot of important digital information that will have to be recreated and altered. • There are a lot of unused fields, making it easy to miss necessary fields we use in the clutter. A streamlined version would be ideal.
Ryan N.
Individual & Family Services, 11-50 employees
Used daily for 2+ years
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What I enjoy most about Plotbox is the amount of time that it saves our staff. Our previous system was bare bones 1980's software that would only allow us to look up basic info like name, date of burial and location so for us it was like upgrading from a flip phone to an iPhone. The amount of data that you can upload is so helpful, vital deceased info, biographical info, photos, monument photos, notes...
There are bugs that occasionally arise but with the built in chat function you can bring it to their attention immediately and they are quick to respond. They are very thorough with their follow up and don't rest until the issue is fixed and you are satisfied.
Sylvia R.
Religious Institutions, 11-50 employees
Used daily for 2+ years
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I love being able to pull up a preneed contract immediately when you type in the owner name. In software we used before, we had to go to the vault to find index cards to locate information. I also enjoy being able to review the reports at the end of the month. Easier to manage the items that are being sold, review the sales agent contributions and overall sales reports in general. Much easier to review! Our cemetery is 300 acres and Plotbox's mapping makes it easier to find a grave before you leave the office! You already have an idea where you need to go. Overall we made a great switch over to Plotbox.
The use of this software makes easier to meet with a customer in an office and literally select a location for the map, start the paperwork for signing and contract for purchase all in your office. Our employees enjoy being able to expedite the process. The software we used before was very dated and this change make a huge difference for them. The help desk is very friendly and very patient when you need help.
Like any software transition, it does requires patience to get through the training and the changes. Not knowing where to find the information you need. The concerns always start at the beginning but eventually soar into becoming second nature once using the program.
Plotbox FAQs and common questions
Q. What type of pricing plans does Plotbox offer?
Plotbox has the following pricing plans:
Pricing model: One Time License
Free Trial: Available
Q. Who are the typical users of Plotbox?
Plotbox has the following typical customers:
Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Plotbox support?
Plotbox supports the following languages:
English
Q. Does Plotbox support mobile devices?
Plotbox supports the following devices:
iPad
Q. Does Plotbox offer an API?
No, Plotbox does not have an API available.
Q. What other apps does Plotbox integrate with?
Plotbox integrates with the following applications:
QuickBooks Online Advanced
Q. What level of support does Plotbox offer?
Plotbox offers the following support options:
Chat, Phone Support, Email/Help Desk
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