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Covetrus vRxPro vs Benchmark Solutions Practice Management Comparison (2026)

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Covetrus vRxPro

Benchmark Solutions Practice Management

Overview

Covetrus® vRxPro® is the only complete business solution that actively helps you compete with online retailers. Covetrus is committed to your growth and brings you closer than ever to your patients.

Streamline administrative tasks with Benchmark PM–a customizable, integrated practice management solution with seamless scheduling, billing, and reporting, tailor-made for your clinical practice.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

196

102

Value for money

Ease of use

Features

Customer support

66%

would recommend this app

4.8

134

119

Value for money

Ease of use

Features

Customer support

91%

would recommend this app

Pros

“Also, allows us to place the RX on file on the client's account and an email is sent letting them know their RX is ready to order. ”

Leanne R.

Practice Manager

“You are able to help the client on our end with just about anything including shipping, orders, autoship etc”

Cheryl M.

CVT

“Writes back to automatically to practice software which decreases workload from staff.”

Zoe L.

Veterinary Assistant and Office Manager

Pros

“Our staff can easily see what is owed and what the client has paid. When working with clients regarding their balances- you can easily see payments, write-offs and be able to answer their questions.”

Ruth N.

Clinic Director

“The support team ([SENSITIVE CONTENT HIDDEN]) deliver friendly, timely, and well tailored customer service. When we announced to our accounting team that we were transitioning back to Benchmark, they cheered.”

Ruth N.

Clinic Director

“Insurance cards when expired should not vanish either.”

Jodie U.

Practice Manager

Cons

“When we edit a client's rx request, it sends them a notice saying it was declined and then an entirely new rx request is sent to the client.”

Brittany R.

Practice Manager

“Has bugs that occur more often than they should that prevents logging in and prescribing medication as well as writeback.”

Zoe L.

Veterinary Assistant and Office Manager

“We have lost a client over this, and when calling to ask if there was a way to know if it is auto-ship vs. request, I was told that I could look in their previous order to see if it was auto-ship.”

Jamie M.

Practice Manager

Cons

“Do not like that it can only go PM screen to Clinical and not the other way too.”

Jodie U.

Practice Manager

“Transition was difficult because the trainer (applications person) was not a health care worker.”

Ajaykumar A.

Physician

“We waste a lot of time on this every month end to get back in balance.”

David B.

Systems Administrator