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PatientNow vs Covetrus vRxPro Comparison (2026)

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PatientNow

Covetrus vRxPro

Overview

PatientNow offers practice management software for aesthetic medicine providers, integrating electronic medical records, patient engagement, payment processing, and digital marketing. Designed for medical spas, plastic surgery centers, and wellness clinics, it streamlines workflows with HIPAA-compliant features and tools like before-and-after photography, automating tasks and providing business growth insights.

Covetrus® vRxPro® is the only complete business solution that actively helps you compete with online retailers. Covetrus is committed to your growth and brings you closer than ever to your patients.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

3.9

302

135

Value for money

Ease of use

Features

Customer support

57%

would recommend this app

4.3

196

102

Value for money

Ease of use

Features

Customer support

66%

would recommend this app

Pros

“The system was presented as a way to streamline our operations, improve efficiency, and bring our scheduling, patient records, photographs, communications, payments and other essential functions together.”

Natalie J.

Owner

“It helps streamline daily operations, improve communication with patients, and keeps important information organized and easily accessible.”

Louise C.

Patient Care Coordinator

“I liked how PatientNow combines patient management, scheduling, marketing, and reporting tools into one platform.”

Louise C.

Patient Care Coordinator

Pros

“Also, allows us to place the RX on file on the client's account and an email is sent letting them know their RX is ready to order. ”

Leanne R.

Practice Manager

“You are able to help the client on our end with just about anything including shipping, orders, autoship etc”

Cheryl M.

CVT

“Writes back to automatically to practice software which decreases workload from staff.”

Zoe L.

Veterinary Assistant and Office Manager

Cons

“The biggest drawback is that certain features can feel complicated to navigate, especially when setting up reports, templates, billing and invoicing patient payments, and custom settings.”

Louise C.

Patient Care Coordinator

“We also experienced duplicate patient records, thousands of missing dates of birth, checkout/functionality problems, and an implementation process that caused significant disruption to our daily operations.”

Natalie J.

Owner

“After numerous attempts to resolve the issues and ultimately requesting cancellation of PatientNow and Recura, I am still waiting for meaningful communication from senior leadership.”

Natalie J.

Owner

Cons

“When we edit a client's rx request, it sends them a notice saying it was declined and then an entirely new rx request is sent to the client.”

Brittany R.

Practice Manager

“Has bugs that occur more often than they should that prevents logging in and prescribing medication as well as writeback.”

Zoe L.

Veterinary Assistant and Office Manager

“We have lost a client over this, and when calling to ask if there was a way to know if it is auto-ship vs. request, I was told that I could look in their previous order to see if it was auto-ship.”

Jamie M.

Practice Manager