RXNT vs Covetrus vRxPro

Tebra

DocVilla

athenaOne

Tebra helps medical providers optimize clinical processes by handling administrative tasks so that doctors can focus on patient care

Tebra is popular with physician practices with 1-10 providers and medical billing companies with 1-100 providers.

DocVilla: transform your independent medical practice with a comprehensive suite of Cloud-Based EMR and EHR software, telemedicine, e-prescribing, lab integration, Fullscript, analytics, POS, Patient portal, and inventory management. Secure, efficient, and hosted on Google Cloud and AWS.

AthenaOne is a fully-integrated healthcare solution combining electronic health records, medical billing, practice management, and patient engagement. The AI-native platform streamlines clinical documentation, automates data exchange, and simplifies administrative tasks for providers. With features like customizable workflows, automated wellness outreach, and telehealth, the system helps medical practices enhance clinical outcomes and operational efficiency.

Physician

I don't like RXNT, because  costumer service representative not available in time, I have to weight too long for someone to pick up the phone, after 3 pm nobody answers the phone at all, very often not able to open progress notes because of technical issues and representative never able to give me approximate time when issue will be resolved, not helpful with EFT or ERA enrolment at all, they don't even bother to help providers.

It doesn't alert patients when I send them a message.

Billing Supervisor

I've had a great experience with RXNT.   If I have a question I can search through topics or I can chat.

RXNT is an integrated Clinical & Practice Management platform for healthcare professionals which helps you manage patient records and medical billing, e-prescribe medications, and schedule doctors, patients, and resources. Elevate your practice with our cloud-based EHR, eRx, and PM software.

Access Controls/Permissions

Activity Dashboard

Admissions Management

Alerts/Notifications

Appointment Management

Appointment Scheduling

Audit Trail

Automated Scheduling

Billing & Invoicing

Bill Payment

Calendar Management

Calendar Sync

Cancellation Management

Care Summaries

Charting

Claims Management

Claims Scrubbing

Clinical Notes

Clinic Interoperability

Code & Charge Entry

Coding Assistance

Communication Management

Compliance Management

Compliance Tracking

Configurable Workflow

Confirmations/Reminders

Credit Card Processing

Customizable Dashboard

Customizable Forms

Customizable Reports

Customizable Templates

Customizable Tests

Data Import/Export

Document Management

Document Storage

Document Templates

Drag & Drop

Drug Reference Database

EHR-Agnostic

Electronic Payments

Electronic Prior Authorization

Electronic Signature

Email Reminders

Employee Management

EMR/EHR

EPCS Compliant

E-Prescribing

Facility Scheduling

Faculty/Staff Management

Family History Tracking

File Sharing

Financial Management

For Dermatologists

For Family Medicine

For Medical Purposes

For Mental/Behavioral Health

Forms Management

Formulary Management

For Neurologists

For Obstetrics & Gynecology

For Orthopedics

For Pain Management

For Physical Therapy

For Primary Care

For Psychiatrists

For Substance Abuse Therapy

For Urgent Care

For Urologists

Growth Charts

Healthcare Compliance

Health Record Access

HIPAA Compliant

Historical Reporting

Immunization & Allergy Tracking

Initial Assessments

Insurance Eligibility Verification

Intake Management

Invoice History

Lab Integration

Lab Order Management

Lab Results

Live Chat

Meaningful Use Certified

Medical Billing

Medical History Records

Medication Alerts/Warnings

Medication History

Medication Management

Messaging

Mobile Access

Mobile Alerts

Mobile App

Multi-Location

Multi-Physician

Multiple Appointment Types

Multi-Provider Practice

No-Show Tracking

By industry, RXNT reviewers are most commonly professionals in medical practice (36%). The most frequent use case for RXNT cited by reviewers is e-prescribing (74% of reviewers).

Users and use cases

Reviewers indicate RXNT is generally affordable and cost-effective, with many appreciating its bundled features for the price. However, some users report concerns about price increases, unexpected fees, and potential hidden costs that affect value.

Value for money

RXNT is an e-prescribing solution with key features that include electronic prescribing, prescription renewal, HIPAA compliance, electronic signatures, charting, and more.

Proprietary

RXNT

Web-based

Android

Windows

iPad

iPhone

Chromebook

Linux

eClinicalWorks

AdvancedEHR

DrChrono

Valant EHR Suite

Veradigm Practice Management

PrognoCIS

Epic

Elation

NextGen Office

Alleva

Practice Fusion

AdvancedMD Billing Services

CollaborateMD

Scheduling

Electronic Health Records

Practice Management

Full Suite

Frequent slowdowns and lag

Medical director

Slow, frequent changes in the system that are followed by poor performance, system drops or freezes often, lag time from page to page, worsened year by year, do not solve problems, results in longer administrative times in detriment of productive work.

79% of reviewers feel negative about Performance and Speed, reporting frequent slowdowns, lag, and system freezes. Users say these issues disrupt workflow, increase administrative time, and sometimes result in lost information. They mention that delays in loading pages and sluggish response times make it difficult to manage patient care efficiently, especially in busy office settings. Reviewers also note that technical problems can take a long time to resolve, further impacting productivity.

Recurring glitches and instability

PSYCHIATRIST

Crashes, ERA posting in error not doing adjustments, duplicate charts from pharmacy created, claim scrubbing gets stuck, slow in billing and scheduler

Many glitches in the system that IT cannot help with

68% of reviewers feel negative about Bugs and Issues, citing frequent glitches, crashes, and system errors. Users report that bugs can cause data loss, interruptions during prescribing or charting, and require repeated logins. They mention that updates sometimes introduce new problems, and some features are buggy or unreliable. Reviewers express frustration with the time it takes to resolve these issues and the impact on their ability to complete tasks without disruption.

Cumbersome patient data handling

Medical Provider

I do not like how difficult it is to navigate a patient's chart and that I need separate accounts if I am working in different clinics.

42% of reviewers feel negative about Patient Information Management, pointing to difficulties with duplicate records, slow data entry, and confusing navigation. Users say that managing patient profiles can be tedious, with frequent issues like duplicated information and challenges merging accounts. They report that the patient portal is hard for patients to access, and administrative tasks require too many steps. Reviewers also mention that lost or altered patient data and complicated workflows hinder efficient patient management.

Delayed and unhelpful support

PreP Navigator

Horrible customer service that does not take ownership for their mistakes, if your practice is open on the weekends be prepared with backup plans as it frequently goes down over weekends with no support available until monday.

43% of reviewers feel negative about Customer Support, describing it as slow to respond and often unhelpful. Users report difficulty reaching support staff, especially outside regular business hours, and say that responses are sometimes generic or do not address their specific problems. They mention that unresolved issues can linger for days, and the lack of knowledgeable assistance makes setup and troubleshooting challenging. Reviewers also note that communication is often inadequate, leaving problems unresolved.

Quick onboarding experience

Physician Assistant

I've used about 8 EMR's at this point in my career and I think RXNT is the easiest to learn and to navigate overall.  

Medical Assistant

82% of reviewers feel positive about Training and Learning Curve, stating that the software is easy to learn and implement. Users report that training sessions are effective and that most staff members become comfortable with the system after brief instruction. They find the platform suitable for practices of various sizes and appreciate that it is straightforward to teach others. Reviewers indicate that once initial setup is complete, routine use becomes second nature, making it easier to integrate into daily practice.

Intuitive and accessible design

Clinical Manager

It's user friendly and the accessibility is awesome.

Psychiatrist

Software  is intuitive and user friendly.

91% of reviewers feel positive about the User Interface, highlighting its intuitive and user-friendly design. Users say the platform is easy to navigate, with clear layouts and straightforward functionality that helps them quickly access information. They appreciate being able to move between different screens efficiently and find the system convenient for daily tasks. Many reviewers mention that the interface feels clean and organized, which contributes to a smooth workflow and reduces the learning curve for new users.

Efficient E-prescribing workflow

physician

RXNT's prescribing program makes it easy and quick to prescribe accurately while easily maintaining complete, accurate records.

79% of reviewers feel positive about E-Prescribing, emphasizing its efficiency and ease of use. Users say the e-prescribing feature streamlines medication management, allowing for quick and accurate prescription processing, including controlled substances. They appreciate the ability to prescribe from multiple devices and value the secure, compliant environment. Reviewers highlight that the system improves workflow, reduces administrative burden, and makes it simple to maintain accurate records, which is especially important for busy practices.

Streamlined daily operations

Scheduler

This software is very easy to use and provides many options to make work more effective.

87% of reviewers feel positive about Ease of Use, noting that the system simplifies daily operations with features like customizable templates and a clear layout. Users report that modules work well together, making it easy to find information and complete tasks without unnecessary complexity. They appreciate the platform’s adaptability across devices and its intuitive navigation, which allows for efficient charting and workflow. Reviewers also value the system’s ability to make transitions from paper or other platforms relatively smooth and straightforward.

Nurse practitioner

ease, cost, built in billing and scheduling and patient portal, pre-made charting for basic notes, easy to add patient records and send for labs and pharmacy meds

I chose RXNT as a comprehensive solution for patient medical records, scheduling, billing and eprescriptions.

s or 1000's of MD's (according to their own customer service reps) have been left high and dry and unable to prescribe controlled meds because they rolled out a new DEA regulated new authentication process without hiring enough support staff so that I have literally spent hours and hours on hold trying to get a rep to help.

Have to choose multiple forms to get the total note I want, unable to combine multiple forms into one encounter

It was difficult for patients to navigate and did not improve practitioner patient communications.

Hospice Physician

I cannot stress enough how lousy the "Live ID" 2-FA is for controlled substances from a mobile device.

Chemical Dependency Counselor

I would not consider this an actual con, but I suggest the navigation buttons be placed above the individual record listings rather than on the left side.  

PMHNP

Typically when I have needed customer service it is because I need them while trying to send in a prescription for a patient but it can be hard to reach someone right then.

psychiatrist

Now I have several days w/out being able to send prescriptions.  

Business Manager

That you have to enter the insurance information seperately every time you enter a new patient.

One con which I'm sure you hear often is the ads at the bottom of the screen tend to slow my computer down.  

Billing Specialist

Payments from payers is so much faster and billing and posting patient payments is the easiest I have ever used.

Chief Optometric Officer

When it works it can be a nice option for your clinic or practice.

In fairness, there was one other time I had a problem about a month ago or so and their responsiveness was not great, but adequate.  

The 2 factor authentication for the mobile platform.

Office Manager

Pricing is misleading.   When we tried to terminate our contract with 3.5 months in advance, we were told we had to finish paying for the entire year until it was time to renew contract

RXNT vs Covetrus vRxPro Comparison (2026)

RXNT

Covetrus vRxPro

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives