Covetrus Pulse - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate Covetrus Pulse's ability to add items to multiple invoices within the same family. They report challenges with the lack of email options for statements and the cumbersome end-of-month billing process. Users mention the need for smoother transitions from treatment to invoice and find the system confusing for clients billed monthly. They also note occasional glitches and errors, and some find the invoicing process time-consuming and difficult to navigate without support. Of the 55 Covetrus Pulse users who gave detailed accounts of their use of Billing & Invoicing, 100% rated this feature as important or highly important.

Users report that Covetrus Pulse's patient records management is functional but sometimes laborious for data entry, especially with large files. They appreciate the ability to view specific aspects of medical records and the option to name documents. However, they find the system clunky and difficult to navigate, with issues in merging records from other software. Reviewers also mention the need for better search functions and more streamlined navigation between different sections of patient records. Of the 61 Covetrus Pulse users who gave detailed accounts of their use of Patient Records Management, 98% rated this feature as important or highly important.

Reviewers indicate that Covetrus Pulse's appointment scheduling is generally easy to use, with features like drag-and-drop and color coding. However, they report difficulties with editing appointments, double booking, and the inability to schedule multiple patients for a single client. Users find the interface glitchy and cumbersome, especially for practices with multiple vets. They also mention the need for better integration with external calendars and improvements in viewing and managing future appointments. Of the 51 Covetrus Pulse users who gave detailed accounts of their use of Appointment Scheduling, 96% rated this feature as important or highly important.

Users appreciate the integration of Covetrus Pulse with WorldPay and Care Credit, making payment processing straightforward. They report issues with the system being cumbersome when applying payments to invoices and the lack of integration with some preferred credit card processors. Reviewers also mention occasional glitches and the need for better support from tech teams. They find the system generally easy to use but note that end-of-shift reconciliation can be challenging. Of the 40 Covetrus Pulse users who gave detailed accounts of their use of Payment Processing, 95% rated this feature as important or highly important.

Reviewers find Covetrus Pulse's charting capabilities essential for maintaining accurate medical records. They appreciate the ability to customize SOAPs and the ease of accessing and creating new records. However, users report issues with saving information, too many clicks to access different functions, and a lack of intuitiveness. They also mention that the charting system could be more streamlined and that some doctors prefer the layout of previous software. Of the 29 Covetrus Pulse users who gave detailed accounts of their use of Charting, 90% rated this feature as important or highly important.

Users highlight the integration of Covetrus Pulse with Vets First Choice for online prescriptions. They appreciate the ability to create and print labels easily but find the system's interface unintuitive and cumbersome. Reviewers report difficulties with managing refills, recording changes in medication doses, and the need for better customization of labels. They also mention issues with the integration of client information between eVet and Covetrus online pharmacy. Of the 43 Covetrus Pulse users who gave detailed accounts of their use of Prescription Processing, 88% rated this feature as important or highly important.