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Mailroom software to manage mailing via U.S. postal services
DocuSend is a cloud-based mailroom software that helps businesses upload pre-addressed files, select paper options, and mail documents via U.S. postal services. It enables employees to use several printing options, such as perforated paper usage, remittance envelope, color printing, and single-side or two-sided printing.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.8
/5
26
Starting from
Free
Value for money contenders
Functionality
4.5
/5
26
Total features
21
1 categories
Functionality contenders
Overall Rating
4.7
/5
26
Positive reviews
22
2
1
0
1
Overall rating contenders
Igor K.
Computer Hardware, 201-500 employees
Used weekly for 1-2 years
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It's always up and running, easy to set up relevant forms, and never gives me any issues nor bugs. I use it to get compliance documents signed and filed. Works without private cloud and many users.
Price could be better, bit I am still satisfied with the package.
Thank you for your review. I'm glad you found DocuSend easy to use to print and mail your documents through our cloud-based mailroom.
Matthew W.
Hospital & Health Care, 1-10 employees
Used monthly for 2+ years
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Docusend is the best software on the internet for our mailing needs, it's inexpensive and I'm glad I found Docusend for our business.
DocuSend is super easy to use and perfect for all our mailing needs. Gives our business a professional mailing look.
Nothing, Docusend meets all our needs. We are very grateful for Docusend.
We're so glad DocuSend has worked out so well for your business and has proved to be an inexpensive tool. Thanks for the review and even more so, for being a valued customer!
Charles G.
Information Technology and Services, self-employed
Used monthly for 2+ years
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This solution saved me man-hours each month. It takes me less than 5 minutes to send out my monthly invoices.
When Docusend was updated and added back to Quickbooks Online Apps I was excited because of the ability to integrate into the templates used by Docusend. However I was unable to use this feature because I'm not able to filter invoices down to the current month's invoices set to print later. For now the online solution works but I hope the QBO app continues to be improved.
Thanks for your review! I have good news for you! You can certainly filter invoices down to the current month. We added that feature to the QuickBooks Online DocuSend app earlier this year. I'll send you the info via email!
Val B.
Marketing and Advertising, 11-50 employees
Used monthly for 6-12 months
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Overall the system is very good and easy to use. I would recommend to anyone with light to moderate USPS mailing needs.
The system is easy to set-up and use; it does not require extensive learning or modifications to be useful right away. Very reasonable costs and very convenient, allowing for using USPS mail from anywhere at any time. no long term commitment or prepayment or obligations! Very flexible. Has a number of advanced features that we have not explored yet. It works very well for our basic mailing needs!
Some of the information the system asks for is redundant from session to session. It would be nice if it was "recorded" and associated with our user login, so we don't have to reenter it. It's not too inconvenient, but it still would be good to have it associated with our account.
Thanks for taking the time to review DocuSend. I'm glad you find it flexible and easy to use. I'll reach out to you separately as we'd love to work with you to address the reduncancy info that you are experiencing. As long as you are using the exact same template on your next upload, you shouldn't have to enter redundant info.
Rory K.
Construction, 11-50 employees
Used monthly for 2+ years
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It's been great. Customer service and follow-up have really secured our loyalty.
We've been using DocuSend many years to send out our monthly invoicing and statements. From the first day we used it, we knew we were saving money. We also email customer invoices, but we have found that those customers who prefer not to use an online payment method like receiving the hard copy invoice sent through DocuSend along with the included return payment envelope.
Better Quickbooks integration could be useful.
Thanks for your great review! And thanks for being a loyal customer for the past 4+ years. Saving small businesses money was one of the reasons we created DocuSend. I'll send you a separate email about QB integration. We just released a new version for our QBO app that may be helpful for you.
DocuSend has the following pricing plans:
Pricing model: Free
Free Trial: Available
Q. Who are the typical users of DocuSend?
Q. What other apps does DocuSend integrate with?