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ECINS
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4
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The world's most collaborative case management system
Table of Contents
ECINS - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
ECINS overview
What is ECINS?
ECINS (Empowering Communities with Integrated Network Systems) is the world’s most collaborative case management system. Purpose-built, cloud-based and highly secure, ECINS is used worldwide to improve the lives of vulnerable people and empower the human services practitioners who serve them.
The ECINS team is made up of real-world experts who worked in the social sector for decades. Their mission-driven dedication to get your team up and running means you can expect streamlined implementation, dynamic training and 24/7 help desk support. We analyze how our customers work – from administrative to referral, management and support practices – and review existing technology capabilities to build a secure, robust solution that will meet challenges head-on and scale with growth.
Best of all, with no user licenses, ECINS is available at one simple, comprehensive cost including everything from customization, training and support from real-world experts, access to a robust communications portal and collaboration with a global user community that’s committed to helping one another achieve better outcomes every day. Whatever your case management problem is, ECINS will solve it. Tell us your wish list and we’ll show you how ECINS checks all of the boxes.
ECINS’s user interface
ECINS reviews
Overall rating
4.6
/5
10
Positive reviews
90
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.90/10
5
4
3
2
1
6
4
0
0
0
Who uses ECINS?
Based on 10 verified user reviews.
Company size
Midsize Businesses
Enterprises
Small Businesses
Top industries
Use cases
ECINS's key features
Most critical features, based on insights from ECINS users:
All ECINS features
Features rating:
ECINS alternatives
ECINS
Starting from
No pricing info
Bonterra Apricot
Starting from
No pricing info
Casebook
Starting from
29
/user
Per month
Foothold
Starting from
2000
Per month
ECINS pricing
Value for money rating:
Starting from
No pricing info
User opinions about ECINS price and value
Value for money rating:
ECINS integrations (1)
Integrations rated by users
We looked at 10 user reviews to identify which products are mentioned as ECINS integrations and how users feel about them.
Integration rating: 4.0 (1)
ECINS support options
Typical customers
Platforms supported
Support options
Training options
ECINS FAQs
Q. Does ECINS support mobile devices?
ECINS supports the following devices:
Android, iPhone, iPad
Q. What level of support does ECINS offer?
ECINS offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base, Chat