Fieldwork vs FieldRoutes

GorillaDesk

PestPac

Briostack

Coolfire Core

CMMShere

ddSuite

Compare Fieldwork and FieldRoutes based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

FieldRoutes

Finally, a field service software solution that makes life easier and delivers all the features you need without all the hassle. Acquire more customers, simplify your process, get paid on time, and track your results with FieldRoutes automation tools. Leave your competition in the dust and achieve

Briostack is all-in-one field service software for pest control and lawn care. Automate recurring fertilization, weed control, and pest jobs. Schedule, invoice, optimize routes, and run your business paperless—with easy mobile tools and customer engagement built in.


PestPac is a cloud-based software for pest control businesses which covers scheduling, routing, dispatching, materials management & tracking, billing, and more

Fieldwork is a cloud-based business management solution for pest controllers, with mobile apps for iOS and Android that allow field technicians to work offline.

Activity Dashboard

Billing & Invoicing

Calendar Management

Client Portal

Customer Database

Customer History

Customizable Fields

Customizable Templates

Dispatch Management

Drag & Drop

Email Management

Fleet Management

Mobile Access

Multi-Location

Pest Activity Tracking

Pesticide Usage Tracking

Property Layouts

Quotes/Estimates

Reminders

Reporting & Statistics

Routing

Scheduling

Service History

Work Order Management

Fieldwork

Web-based

iPhone

iPad

Android

Solo

Startup

Business

Owner Operator

I've used fieldwork for awhile as a Technician and a Owner and it has always been easy to use and figure out.

Ease of Use

Self-Employed

501-1000

2-10

201-500

Anstar Products

Mira

Free up time to spend time with your family or to grow your business. An-all-in-one business management system for automating your field-based service business.

Run a lean, mean, pest-fighting machine with commercial, residential, and multi-unit operations software and integrated marketing that makes life easier. Earn more business, simplify your process, get paid promptly, and track your results with automation tools that help your business grow quickly.

Alerts/Notifications

Automated Scheduling

Contract/License Management

Customer Portal

Data Import/Export

Electronic Payments

Electronic Signature

Estimating

For Lawn Care

For Pest Control Companies

Invoice Management

Job Scheduling

Mobile Signature Capture

Real-Time Data

Real-Time Reporting

Route Optimization

SMS Messaging

Technician Management

Third-Party Integrations

Timesheet Management

By industry, FieldRoutes reviewers are most commonly professionals in consumer services (45%). The most frequent use case for FieldRoutes cited by reviewers is pest control (93% of reviewers).

Users and use cases

Reviewers indicate that FieldRoutes offers good value for money compared to previous software, and some users appreciate improvements in cash flow and ROI. However, some reviewers find it expensive, report hidden costs, and dislike limited pricing transparency.

Value for money

FieldRoutes is a pest control tool offering key features such as billing and invoicing, scheduling, mobile access, and routing, among others.

Basic

Owner

Did not care for the service proposals on the lawn programs as it was as very confusing for the customer and any changes would cost over a hundred dollars per hour

Currently I have been locked out of my account for 3 days due to a bad card on file, and even though I paid the balance in full the second I was locked out, they have made no effort to get me back into my account to run my business, which has been on hold for three days now.  

Technician

The User name interface is clean and everything excluding payment set up is pretty easy and clean to navigate.

I have been a customer for 5 years now because I like the software, but I'm at the point where I am fed up with not feeling like a priority.   When issues come up be ready to wait for days, weeks, and even months for a solution.  

Owner/manager

This company ignores customers, misplaces information, acts as if they don’t know what’s going on, has a revolving door of employees, runs in circles (and runs you in circles as well) and somehow expects you to pay cancellation fees when you’re out of contract length.

Pest control operations run pretty smooth.

Partner

Left (and this the truth) 57 voice message when we were not able service a huge account with over 70 devices.

Currently this is creating a situation that if not just us, but anyone is not able to properly report to the governing agencies who is going to held accountable?

I wish their payment system was simpler like stripe.

Not being able to get a response from the support team creates a "you are on your own situation."

Assistant Office Manager

The billing functions and features has helped us to reduce the use of paper, and speed up the monthly billing process.

That it work slow sometimes and makes it hard to open the routes

They will always respond to emails, typically within a day or two, but the help there is laughable.  

It took no more than 1 month to integrate from our previous software and be up and running. And even until today, I still have questions and Im learning more new features that make Fieldroutes that much more awesome!

I have lost so much money to their slow responses and how it has effected the operations of my business.  

She was not trained to give us real world training on the mobile app.

The trainer only gave us training on the office desktop software.

Get locked out and no access to see my route on a working day with no previous warning.2) Call customer support and they tell me my payment info was outdated3)

As a business operator, the app doesn't allow you to add a new customer, new service, subscription... etc.

There are lots of reporting features that I would like to see added.

Pest control technician

Every app has glitches but I feel it’s been relatively smooth.

Termite Service Manager

It’s simplicity. But the support system that it provides is refreshing.

Office Manager

It appears to be a much easier system to use and provides so much more options for viewing customer locations and scheduling looks to be so much easier.

You have to log in into the desktop version in your mobile device which is not mobile friendly at all.

Havent come across anything that I dislike yet, probably the most difficult thing so far is there are so many features and options that it makes it difficult on the service side to apply this much info for customer in timely manner.

Treasurer

Our experience has been great starting from the intergration from our former software to now.   If we have any issues, we send an email to support and they are on it right away.

Owner & President

The diffculty in creating custom service service agreements and implematation thereof,  the route optimazation software provides far from optimal routing, and zero explanation of  the "Distance Score" so that we can actually use this tool to aid in routing and dispatch.

President

The only thing is I would suggest when a glitch comes out -- to let everyone know that this is something they could experience so that they can go in and run a report to stay on top of it. If we would have known about the multiple payment glitch we could have run a quick report called "Account with Credits" and we could have seen the multiple charges right away and let the customers know ahead of time - or even refunded them asap.

I have been constantly frustrated with customer service.  

owner

the techs in the field now more less record everything in the field eliminating office work.

General Manager

Used to having work orders released into a month and tracking differently.

IT Manager

Mapping out stops there is no true distance score and the miles shown are as the crow files causing huge issues with proper routing without having an extensive knowledge of the surrounding areas.

Office manager

It took a bit to figure out how we could make it most functional with our business model during set up.

Collections Agent

I don't see an address when I am in invoices and that is what I am mostly looking at.   When I check a payment it doesn't exactly say the date of the invoice, just the invoice number and then I have to look for that invoice.  

months later we still cannot use the software and after reading the reviews here (how I wish I had found these non-sponsored user reviews sooner!!)

I liked they offered that since I switched from Termite Liquid Treatments to a Baiting system.

We have had problems using API to integrate the software with forms on our website because we don't use FieldRoutes' marketing platform.

This is unfair, because the contract clearly states that “This agreement is for an initial 12-month period".

The only reason I’m writing this is because this cite is forcing me to write something in this box

I'm hopeful FieldRoutes makes their product more configurable and adjustable to the industry needs of their customers, and makes it less of a static/"what you see is what you get" type software.

Office Assistant/ Accounts Receivable 

I also would request that when an update is being done we are made aware of it instead of after it has already launched and then seeing the news button at the bottom light up about it weeks after it has already launched and we have to learn things on our own

Partner/ COO

Customer communications are all very professional and visually appealing  and lend credibility to my company.

Operation Management

Often times it crashes on android phones.

I found myself in several sessions that I wished my co worker would have gone to instead of me because it applied more to them. Or vice versa.

I fulfilled that term long ago and there is no mention of any charges for terminating the service after that period.

Using the software has helped us to streamline our billing and scheduling processes, thereby saving us time and money.

Customer Support

Payment Processing

User Interface

Email Communication

Reporting

Invoicing

Reviewers highlight that FieldRoutes' routing capabilities help save time and reduce costs by grouping jobs and optimizing routes. Users report that FieldRoutes' mapping tools are useful for reducing drive times and managing large customer volumes. They indicate frustration with the extra charges for route optimization and note that routing sometimes relies on straight-line distances rather than actual driving routes. They feel FieldRoutes could improve accuracy and usability, but appreciate the ability to build and adjust routes easily. Of the 24 FieldRoutes users who gave detailed accounts of their use of Routing, 88% rated this feature as important or highly important.

Training and Learning Curve

Updates

Frequent bugs and delays

Operations Manager

These aren't small glitches either, they are major issues with the system that make parts of it unusable.

74% of reviewers feel negative about the software’s bugs and issues. Users report that recurring glitches, crashes, and system freezes disrupt daily operations and sometimes halt business activities. Some reviewers say that resolving technical problems often takes days or even weeks, leading to frustration and lost productivity. Reviewers indicate that customer support is slow to address tickets, and communication about fixes is often lacking. They find that persistent technical problems make certain features unusable and create additional workarounds for their teams.

Supports business expansion

However, once we had things in place, it has helped us grow and succeed in ways we didn't think were possible.

Reports are awesome for enabling us to see the growth in so many ways!

89% of reviewers feel positive about the software’s impact on business growth. Users think the platform’s extensive customization options help them adapt processes as their company evolves. Some reviewers say the organizational tools and reporting features provide insights that enable them to identify profit opportunities and track progress. Reviewers appreciate that the software grows alongside their business, supporting both innovation and scalability. They find that the system’s flexibility and continuous updates help them stay competitive and manage increased complexity as their operations expand.

Comprehensive feature set

There are so many features available to use and the "Tips & Tricks" webinars truly help you to learn how to utilize these features to suit your company's needs.

83% of reviewers feel positive about the software’s features. Users think the platform offers a wide array of built-in tools that streamline daily operations, such as billing, scheduling, and reporting. Some reviewers say they value the inclusion of advanced and customizable features without extra charges, making the system adaptable to their unique business needs. Reviewers appreciate the user-friendly interface and the abundance of guides and webinars, which help them maximize the platform’s capabilities and reduce manual workload.

1000+

Reviewers indicate that FieldRoutes offers good value for money compared to previous software, with some finding the pricing reasonable and appreciating improvements in cash flow and return on investment. Some users say the overall result justifies the cost, and they feel the pricing is competitive. However, some reviewers find FieldRoutes expensive, especially for small companies, and report concerns about hidden costs, overcharging, and limited pricing transparency. Some users say additional charges for services like data backups add to the overall cost, and they feel the lack of negotiation options impacts perceived value.

Fieldwork vs FieldRoutes Comparison (2026)

Fieldwork

FieldRoutes

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives