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FieldRoutes Pricing, Features, Reviews and Alternatives

FieldRoutes product overview

Price starts from

199

Per month

Per Feature

What is FieldRoutes?

Grow quickly, scale smartly, and serve your customers relentlessly with FieldRoutes™ Cloud-based, mobile solutions for field service operations. Whether your business is lawn care, pest control, pool service, or anything in between, FieldRoutes has the tools to simplify your process, make life easier for your team, and help you run a more efficient and profitable operation. Crush your competition, provide top-notch service, and streamline your entire operation with simple, time-saving tools that deliver the goods.

Key benefits of using FieldRoutes

Generate More Leads
Responsive web design keeps your site looking good on any device. Reach the top of the search engine rankings in your area with results-driven tools, strategies, and techniques. Attract and engage your visitors with informative, relevant content. Capitalize on your Google My Business page to capture local interest. Benefit from years of proven expertise in creating, managing, and optimizing successful paid online campaigns. Use powerful communications—emails, newsletters, and landing pages.

Level Up Your Sales Process
The simple mobile app lets salespeople enter and review data on the fly. Track every sales lead, identify what worked, what didn’t, and move them through your sales pipeline. Send automated emails, appointment reminders, and invoices. Automatically check service area and technician availability. Apply applicable deals and promotions without the need for coupon codes.

Operate Efficiently
Get rid of the mess and go paperless. Arrive on time every time with our intelligent routing solution. Scheduling your technicians is as easy as drawing a circle around your customers or dragging and dropping them into your technician’s schedule. Save time and increase your efficiency with automated communications. Send alerts through our mobile app so you can easily communicate with your technicians in the field.

Provide Superior Service
Delight customers with discounts on pre-payments.
Get contracts signed on the spot and begin servicing customers right away. Get noticed faster by generating and sharing online reviews. The online customer portal gives your customers access to their accounts any time of the day. Offer commercial pest services? Our trend reporting, digital logbooks, and custom scheduling ensure you and your customers are compliant.

Get Paid on Time
Automated emails, SMS texts, and voicemails take the hassle out of collecting what you’re owed. Give your customers the flexibility and convenience to pay online through their own customer portal. Collect payments in the field with our mobile app integration. Never miss a payment with Autopay and custom payment schedules. Support multiple payment methods to give your customers the option to pay with credit, debit, or ACH.
Our integrated payment processing solution auto-updates lost, stolen, or expired credit and debit cards.

Grow & Scale
Take control over who and what your team sees with user profiles, access permissions, and role-based reporting. Pick your own partners that will help you transform your business with our open API interface. Work smarter with time-saving templates, contracts, and forms for everyday business functions. Our integrated marketing solutions provide an all-in-one solution to bring in even more leads. Whether in the field or in the office, your team can easily access marketing materials to help get the sale. Ensure your brand stays consistent and standardized with your franchisees or multi-office locations.

Track Your ROI
Get real-time facts, not days-old data. Interactive dashboards help you make data-driven decisions. Track every dollar spent on marketing and quickly see which investments are paying off. Listen to your sales and service calls, respond to online reviews, and more, all in one place. Discover your cost per lead, customer acquisition cost, and other key metrics in real time. Get consolidated data from Google Analytics, Google My Business, call tracking metrics, and more, all in one location.

Close Pest Control Deals Online
Save time and stay focused—pest control customers can select packages, schedule services, and pay you online. Send automated emails, appointment reminders, and invoices. Automatically check service area and technician availability. Apply applicable deals and promotions without the need for coupon codes. Close pest control deals right from your website and get customer appointment details automatically entered into your operations software.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
FAQs/Forum
Email/Help Desk

Training options

Live Online
In Person
Documentation
Webinars
Videos

FieldRoutes pricing information

Value for money

4.3

/5

100

Starting from

199

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

FieldRoutes features

Functionality

4.2

/5

100

Total features

41

3 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Third Party Integrations
API
Billing & Invoicing
Data Import/Export
Alerts/Notifications
Invoice Management

Functionality contenders

FieldRoutes users reviews

Overall Rating

4.4

/5

100

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.68/10
Rating distribution

5

4

3

2

1

64

21

8

2

5

Pros
I like the ease of pestroutes it makes things very easy and streamlined. The integrated review system is great and lets us get the instant feedback we need.

NP

Nick P.

It’s very good and positive. It’s simple, communications with our customers and techs simultaneously.

AR

Anonymous Reviewer

The best word I have for PestRoutes effect on our business is "streamlined. We are more efficient at the daily tasks which frees up time for the important work of networking to build our business.

BW

Bonnie W.

Cons
Reporting numbers through pestroutes is horrific. Managing profiles for different areas messed up our numbers for the year, and now Pestroutes is calling us out on “fudging our numbers.

AR

Anonymous Reviewer

Customer service is awful. They charge alot for a single backup of your data.

ES

Eric S.

Then I have to go back to techroutes to finish the service. I am very frustrated with this new app.

JP

Josh P.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Much better than Serve Suite Pest Pack and all the other old software companies

Reviewed 4 years ago
Pros

I have use pestpac then switched to serve suite and then to PestMate for 2 years (which I liked PestMate) but Pest Routes has been by far the best, navigation speed is much better than PestMate, Routing system is the best I've seen, Easy to train employees on and the reports are clean and one of my favorite parts is you can really run any data point from the customer section. If I want to know how many active accounts are ontime services I can generate a report giving what ever data I want; address, phone number, there last service, anything. Lets say I want to know how many of those customers have a card on file or were sold via Yelp so I can know if a source I'm paying to get customers from is bringing me a lot of onetime services I can know all that. Pricing is great too.

Cons

I wish it integrated my communication systems like emails and phone system. I've been told for a 6 months now the phone integration is coming but no word yet.

Vendor response

Thank you for your comments and feedback. We're working on the product roadmap and will keep you informed on the emails and phone integrations.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Intuitive, reliable software that is easy to use

Reviewed 2 years ago

We are so pleased with the sales, training and use of the product. In terms of time and communication with customers it is a game changer. We have not had to manually sift through customer accounts and print monthly bills since we started.

Pros

Real time data; easy and efficient routing for service; ; digital forms and communication with customers is streamlined.

Cons

Three items are difficult: 1- Payments should be automated and not a manual run if set up for monthly payment 2-Renewals should auto renew if set up for annual renewal. Sending notices for renewal with customer acceptance should be one option and another option should be auto renewal 3- There needs to be an option (trigger rule) to set up a "sales drip" email campaign for lost leads.

Vendor response

Denise, Thank you for your review. Our customers' feedback is very important to us. If there's anything we can help you with, please reach out to support@pestroutes.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Customer Support is Awful

Reviewed a month ago

If they can work out the bugs and actually respond to customers then it would be well worth it. As it is, you will spend time not even being able to use some of the features, wondering when you will be able to use them properly again, with no timeline.

Pros

This product will definitely save time with your scheduling. They have a lot of great features including recurring service planning and automatic reminders.

Cons

There have been bugs that last about 2 weeks at a time 3 different times now, all different problems, and we have only been on this system for 2.5 months. These aren't small glitches either, they are major issues with the system that make parts of it unusable. Customer service is abysmal. They either don't respond or they can't give you any information or workarounds for the problem. The person who actually sold us the product is basically unreachable and never responds. You would think that the company would want to respond to customers when there are issues, but they don't seem to care at all. You get a different customer service rep each time you contact PestRoutes also, no dedicated reps. Extremely frustrating.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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One Simple Reason Not To Use This Software

Reviewed 2 years ago

In 2017 they cared. They needed customers and they worked with you. In 2020 they seem to cater to their large customers, leaving the local companies to adapt to their will.

Pros

We used to like that the company appeared to be innovative and flexible. They use to let you use their software in a fashion that best suited your company.

Cons

One Simple Reason to Run From This Software: They make significant changes to their software with zero notification to their clients. This requires restructuring how you use their software, retraining your staff how to use their software, and then you need to spend time repairing the damage their change made to how you use their software. All of this; of course, after you discover the changes they made on your own... Days to weeks after they made the change.

Vendor response

We apologize for not meeting your expectations. We work hard to present and provide the best possible software solution for pest control businesses. We have many satisfied customers and a team of talented individuals who take meeting and exceeding our customers' expectations seriously. We have also taken steps to ensure our customer communications are frequent and helpful. We know our team has recently spoken with you about your concerns, and we appreciate you helping us continue to improve. Thank you.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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FieldRoutes makes it manageable to be a manager!

Reviewed 3 months ago
Pros

This software has a very solid foundation, and many features that allow us to make our work much more manageable. I think that for the most part, it is a huge boon to us.

Cons

There are often issues with updates and connectivity differences across different devices. There are new plans being implemented that will help this apparently, so we shall see.

Vendor response

Hey John, we appreciate the kind words and hearing that we are able to make your work easier. We are constantly rolling out updates so hopefully these will reduce any issues you have experienced. Thanks for sticking with us!

FieldRoutes FAQs and common questions

Q. What type of pricing plans does FieldRoutes offer?

FieldRoutes has the following pricing plans:
Starting from: $199.00/month
Pricing model: Subscription


Q. Who are the typical users of FieldRoutes?

FieldRoutes has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does FieldRoutes support?

FieldRoutes supports the following languages:
English


Q. Does FieldRoutes support mobile devices?

FieldRoutes supports the following devices:
Android, iPad, iPhone


Q. Does FieldRoutes offer an API?

Yes, FieldRoutes has an API available for use.


Q. What level of support does FieldRoutes offer?

FieldRoutes offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk

Common FieldRoutes comparisons

FieldRoutes logo
ServSuite logo
FieldRoutesvsServSuite
FieldRoutes logo
GorillaDesk logo
FieldRoutesvsGorillaDesk
FieldRoutes logo
Jobber logo
FieldRoutesvsJobber
FieldRoutes logo
Smart Service logo
FieldRoutesvsSmart Service

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