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Simplify. Scale. Grow.
Grow quickly, scale smartly, and serve your customers relentlessly with FieldRoutes™ Cloud-based, mobile solutions for field service operations. Whether your business is lawn care, pest control, pool service, or anything in between, FieldRoutes has the tools to simplify your process, make life easier for your team, and help you run a more efficient and profitable operation. Crush your competition, provide top-notch service, and streamline your entire operation with simple, time-saving tools that deliver the goods.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.3
/5
100
Starting from
199
Per month
Per Feature
Value for money contenders
Functionality
4.2
/5
100
Total features
41
3 categories
Functionality contenders
Overall Rating
4.4
/5
100
Positive reviews
64
21
8
2
5
NP
Nick P.
AR
Anonymous Reviewer
BW
Bonnie W.
AR
Anonymous Reviewer
ES
Eric S.
JP
Josh P.
Overall rating contenders
John E.
Verified reviewer
Consumer Services, 11-50 employees
Used daily for 1-2 years
Review source
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I have use pestpac then switched to serve suite and then to PestMate for 2 years (which I liked PestMate) but Pest Routes has been by far the best, navigation speed is much better than PestMate, Routing system is the best I've seen, Easy to train employees on and the reports are clean and one of my favorite parts is you can really run any data point from the customer section. If I want to know how many active accounts are ontime services I can generate a report giving what ever data I want; address, phone number, there last service, anything. Lets say I want to know how many of those customers have a card on file or were sold via Yelp so I can know if a source I'm paying to get customers from is bringing me a lot of onetime services I can know all that. Pricing is great too.
I wish it integrated my communication systems like emails and phone system. I've been told for a 6 months now the phone integration is coming but no word yet.
Thank you for your comments and feedback. We're working on the product roadmap and will keep you informed on the emails and phone integrations.
Denise W.
Environmental Services, 11-50 employees
Used daily for 6-12 months
Review source
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We are so pleased with the sales, training and use of the product. In terms of time and communication with customers it is a game changer. We have not had to manually sift through customer accounts and print monthly bills since we started.
Real time data; easy and efficient routing for service; ; digital forms and communication with customers is streamlined.
Three items are difficult: 1- Payments should be automated and not a manual run if set up for monthly payment 2-Renewals should auto renew if set up for annual renewal. Sending notices for renewal with customer acceptance should be one option and another option should be auto renewal 3- There needs to be an option (trigger rule) to set up a "sales drip" email campaign for lost leads.
Denise, Thank you for your review. Our customers' feedback is very important to us. If there's anything we can help you with, please reach out to support@pestroutes.com
Blaine K.
Consumer Services, 11-50 employees
Used daily for less than 6 months
Review source
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If they can work out the bugs and actually respond to customers then it would be well worth it. As it is, you will spend time not even being able to use some of the features, wondering when you will be able to use them properly again, with no timeline.
This product will definitely save time with your scheduling. They have a lot of great features including recurring service planning and automatic reminders.
There have been bugs that last about 2 weeks at a time 3 different times now, all different problems, and we have only been on this system for 2.5 months. These aren't small glitches either, they are major issues with the system that make parts of it unusable. Customer service is abysmal. They either don't respond or they can't give you any information or workarounds for the problem. The person who actually sold us the product is basically unreachable and never responds. You would think that the company would want to respond to customers when there are issues, but they don't seem to care at all. You get a different customer service rep each time you contact PestRoutes also, no dedicated reps. Extremely frustrating.
Robert S.
Environmental Services, 11-50 employees
Used daily for 2+ years
Review source
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In 2017 they cared. They needed customers and they worked with you. In 2020 they seem to cater to their large customers, leaving the local companies to adapt to their will.
We used to like that the company appeared to be innovative and flexible. They use to let you use their software in a fashion that best suited your company.
One Simple Reason to Run From This Software: They make significant changes to their software with zero notification to their clients. This requires restructuring how you use their software, retraining your staff how to use their software, and then you need to spend time repairing the damage their change made to how you use their software. All of this; of course, after you discover the changes they made on your own... Days to weeks after they made the change.
We apologize for not meeting your expectations. We work hard to present and provide the best possible software solution for pest control businesses. We have many satisfied customers and a team of talented individuals who take meeting and exceeding our customers' expectations seriously. We have also taken steps to ensure our customer communications are frequent and helpful. We know our team has recently spoken with you about your concerns, and we appreciate you helping us continue to improve. Thank you.
John B.
Chemicals, 5,001-10,000 employees
Used daily for 2+ years
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This software has a very solid foundation, and many features that allow us to make our work much more manageable. I think that for the most part, it is a huge boon to us.
There are often issues with updates and connectivity differences across different devices. There are new plans being implemented that will help this apparently, so we shall see.
Hey John, we appreciate the kind words and hearing that we are able to make your work easier. We are constantly rolling out updates so hopefully these will reduce any issues you have experienced. Thanks for sticking with us!
Q. What type of pricing plans does FieldRoutes offer?
FieldRoutes has the following pricing plans:
Starting from: $199.00/month
Pricing model: Subscription
Q. Who are the typical users of FieldRoutes?
FieldRoutes has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does FieldRoutes support?
FieldRoutes supports the following languages:
English
Q. Does FieldRoutes support mobile devices?
FieldRoutes supports the following devices:
Android, iPad, iPhone
Q. Does FieldRoutes offer an API?
Yes, FieldRoutes has an API available for use.
Q. What level of support does FieldRoutes offer?
FieldRoutes offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk