PestRoutes Pricing, Features, Reviews & Comparison of Alternatives

PestRoutes

Powering the business of pest control

4.51/5 (87 reviews)

PestRoutes overview

What is PestRoutes?

PestRoutes pest control software and suite of field-ready applications (Android and iOS) provide business owners with the ability to manage every aspect of the business. Pest control companies can eliminate paper, manage accounting and invoicing, access a comprehensive dashboard, customize reports and analyze business performance with one login.

PestRoutes provides convenience for customers via an online portal. Auto pay, renew contracts, authorize SLA's, and leave feedback and social reviews with the touch of a button. Whether from the office or on the road, PestRoutes allows appointment schedules to be dragged and dropped into shape, task lists created, real-time reports generated and even a library of resources accessed for training purposes. Field-ready tech applications include smart routing that geo tracks and monitors technicians, provides simple customer sign up and inventory control management.

With PestRoutes pest control companies can make data-driven decisions with a comprehensive dashboard, custom reports and analytics that provide insights on growth, profitability and retention.
www.pestroutes.com

Pricing

Starting from
$199
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
PestRoutes screenshot: Route management features help to ensure that technicians are able to reach appointment destinations quickly and in the most cost-effective wayPestRoutes Quick DemoPestRoutes screenshot: Visual routing plots optimized technician driving routes onto geographically mapped locations, highlighting numbers of assigned staff and where they should bePestRoutes screenshot: Optimized, intelligent routing allows pre-ordered route plans to be created for whole months and can be re-ordered or reconfigured using drag and drop editingPestRoutes screenshot: A self-service portal allows customers to pay outstanding bills, sign any pending agreements, submit job feedback and view entire service histories onlinePestRoutes screenshot: A mobile field service apps allow technicians to remotely complete and process jobs from iOS or Android devices, with real time updates syncing data between device and officePestRoutes screenshot: Leveraging its own algorithms, the system provides intelligent routing that pre-optimizes directions to reduce driving times and lower fuel costsPestRoutes screenshot: Automated voice and email appointment reminders - with SMS support - deliver alerts direct to customer mobilesPestRoutes screenshot: Digital service agreements and contracts can be created using customizable templates, rebranded to adopt company logos and edited to carry specific corporate termsPestRoutes screenshot: Billing and invoicing capabilities are included with PestRoutes to facilitate customer billing, email statement delivery and credit card payment processingPestRoutes screenshot: The system generates online reviews, collecting feedback from customers and matching the reviews to specific services or techniciansPestRoutes screenshot: Reporting features are built into the main system dashboard, providing at-a-glance statistical visualizationsPestRoutes screenshot: The TechRoutes mobile app shown running on iOS, integrates with PestRoutes to help technicians manage and follow their routes to jobs within the fieldPestRoutes SoftwarePestRoutes Review -- How Mosquitonix Went Completely PaperlessPestRoutes Software Solution

PestRoutes reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.4
  4.5
  4.5
John Ely

Much better than Serve Suite Pest Pack and all the other old software companies

Used daily for 1-2 years
Reviewed 2018-12-28
Review Source: Capterra

Pros
I have use pestpac then switched to serve suite and then to PestMate for 2 years (which I liked PestMate) but Pest Routes has been by far the best, navigation speed is much better than PestMate, Routing system is the best I've seen, Easy to train employees on and the reports are clean and one of my favorite parts is you can really run any data point from the customer section. If I want to know how many active accounts are ontime services I can generate a report giving what ever data I want; address, phone number, there last service, anything. Lets say I want to know how many of those customers have a card on file or were sold via Yelp so I can know if a source I'm paying to get customers from is bringing me a lot of onetime services I can know all that. Pricing is great too.

Cons
I wish it integrated my communication systems like emails and phone system. I've been told for a 6 months now the phone integration is coming but no word yet.

Response from PestRoutes


Thank you for your comments and feedback. We're working on the product roadmap and will keep you informed on the emails and phone integrations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Raul Carrasco

Business owner

Used daily for 6-12 months
Reviewed 2019-08-08
Review Source: Capterra

Excellent I highly recommend it to all pest control business owners!!!

Pros
Easy to use very updated very helpful!!!

Cons
Maybe pricing could be adjusted to how many users

Response from PestRoutes


Raul, thank you very much for your review. As we continue to grow, we depend on our customers' reviews to ensure our customer experience is as great as possible. We're glad to hear you're satisfied with our product and we look forward to our continued partnership with you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Cliff Killingsworth

Best software company to support your Pest Control Operations

Used daily for 2+ years
Reviewed 2020-06-26
Review Source: Capterra

All our top priorities were fundamental parts of the web version and the mobile version. That was at the core decision to go with PestRoutes.

Pros
Their customer support is the best I have experienced.

Cons
Because the software can accommodate complex scenarios like billing other parties, multiple services etc. some of the software is complex.

Response from PestRoutes


Thank you so much for your review, Cliff. We are pleased to hear you have had good experiences with our team, and we look forward to our continued partnership.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Matthew Britton

Bait and Switch

Used daily for 1-2 years
Reviewed 2018-10-09
Review Source: Capterra

Pestroutes was a pretty big disappointment early on. Id just like for any prospective users to realize a few things that are not apparent until you have been using the software for a while. This will be a sort of stream of consciousness list. First of all make sure you ask about credit card processing. Thats a whole separate set of fees that they surprise you with. The graphing tool doesn't work. In fact the tool doesn't even track the stylus or pen or whatever you are using. Invoices will look crazy on mobile devices. When customers respond to me through email their invoices are lust thin strips of text one letter wide that go on for pages. Pestroutes tells me its normal and they can't fix it. My logo on invoices can also take up half a page. They told me that's my fault and I need to resize it. I did and it did NOT help. Their development team just doesn't get things right and that is apparent all through the system. The support staff is very nice and knowledgable but things don't really get fixed. Searching for an invoice number works about 90% of the time and is not a simple matter like it is on other systems. The contract templates are pretty dorky looking and you will need to hire someone (115 an horror so) so change them because of the graphical elements. The mobile app is really tedious and there are many annoying quirks that you will learn to work around. I could go on but I am out of room now.

Pros
Support staff is very nice. I can't say that here is usually much that they have been able to do for me because the problems are usually baked in to the software. They do try though.

Cons
Every feature is half baked. So much of the software seems unfinished.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Sharee Hixson

Great Software

Used daily for 6-12 months
Reviewed 2020-01-30
Review Source: Capterra

PestRoutes is great even with the billing issues. Once the billing is resolved it will easily be a 5 star software.

Pros
I like that many features that are "add ons" for other software is already included with PestRoutes at no additional charge.

Cons
Billing. The billing is not great for anything other than residential or one time jobs. I want each service to have a charge but then it automatically sends a bill when I want to send one bill at the end of the month. So then you can use the recurring bill option but it again will automatically send it out without you getting a chance to update it or add notes. Also, putting a charge in each individual ticket does not count as a "subscription" so when you are running reports you will not see the account listed. There is also not a way to send a bill to someone but not send a service notification. I have a customer that only wants invoices but if I put his email address under "billing", the system will still send him service notifications even if there is not an email address there. Also, the system does not separate pdf for service notification vs invoice. I want the invoice to include a pdf but then the system will automatically attach a pdf of the invoice to the service notification and many times the person receiving the notification should not be the person receiving the invoice. And if the invoice is zero because they get billed at the end of the month, the service notification will include a pdf of a zero dollar invoice which confuses the customer. So whenever I need to send an invoice, I have to change the system settings then change them back. I often will forget to change it back then I get calls from customers.

Response from PestRoutes


Thank you for your review, Sharee. Our clients' feedback is very important to us. In regards to billing, we've asked a member of our team to reach out to you with support. If you need anything in the meantime, please contact us directly at (404) 800-7378.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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PestRoutes pricing

Starting from
$199
Pricing options
Subscription
View Pricing Plans

Small (<2,000 active customers) = $199 per month
Medium (2,000-5,000 active customers) = $499 per month
Large (5,000-10,000 active customers) = $999 per month
Enterprise (10,000+ active customers) = Call to request quote

PestRoutes features

Electronic Payments
Invoice Management
Reminders
Reporting & Statistics

API (171 other apps)
Accounting Integration (101 other apps)
Activity Dashboard (168 other apps)
Activity Tracking (102 other apps)
Automatic Notifications (127 other apps)
Billing & Invoicing (146 other apps)
Calendar Management (107 other apps)
Customer Database (99 other apps)
Customizable Reporting (121 other apps)
Data Import/Export (117 other apps)
Document Management (100 other apps)
Inventory Management (138 other apps)
Inventory Tracking (107 other apps)
Quote Management (91 other apps)
Search Functionality (109 other apps)
Third Party Integration (134 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for PestRoutes

Key features of PestRoutes

  • Quotes / estimates
  • Property layouts
  • Pest activity tracking
  • Pesticide usage tracking
  • Purchasing
  • Scheduling
  • Fleet management
  • Visual job costing
  • Customer service history
  • Geotracking
  • Automated reminders
  • Barcode scanning
  • Batch processing
  • Customer portal
  • Credit card processing
  • Customizable contract & service agreement templates
  • Electronic payments
  • Email integration
  • Mobile integration
  • Real time reporting
  • Real time updates
  • Routing
  • SLA management
  • SMS integration
  • Social media integration
  • Task planning
  • Timesheets
  • To-do list
  • Training management
  • Appointment management
  • Route optimization
  • Feedback collection
  • Drag and drop interface
  • Ratings and reviews
  • Routing options
  • Electronic signature capture
  • Field sales management app
  • Geographic maps
  • Email reminders
  • Contract drafting
  • Reporting
  • Technician tracking
  • Job scheduling
  • Contract management
  • Self service portal
View All Features

Benefits

PestRoutes is pest control that combines centralized online access, a self-service customer portal and mobile app support to digitize operations, go paperless and minimize dependency on data entry.

The system syncs job appointment information with real time updates, while using geotracking technology to monitor field technicians on a map.

Bar code scanning support enables the management and tracking of equipment, traps and stations deployed on field sites.

Intelligent routing promises to plot the most efficient journey plans for a whole roster of appointments, using built-in algorithms to optimize driving time and route costs while being flexible enough to accept changes via drag and drop edits.

Automated appointment reminders and confirmation requests are sent via voice, SMS or email and give customers the ability to digitally sign service agreements or contracts.

Further features go on to include integrated billing and invoicing with batch online payment processing, customer review collection with social media marketing, dashboard-based reporting, task management, staff training resources and time sheets for assisting payroll.