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Simplify. Scale. Grow.
Grow quickly, scale smartly, and serve your customers relentlessly with FieldRoutes Cloud-based, mobile solutions for field service operations. Whether your business is lawn care, pest control, pool service, or anything in between, FieldRoutes has the tools to simplify your process, make life easier for your team, and help you run a more efficient and profitable operation. Crush your competition, provide top-notch service, and streamline your entire operation with simple, time-saving tools that deliver the goods.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.1
/5
311
Starting from
249
Per month
Per Feature
Value for money contenders
Functionality
4.1
/5
311
Total features
44
3 categories
Functionality contenders
Overall Rating
4.3
/5
311
Positive reviews
164
96
29
10
12
Overall rating contenders
Robert H.
Consumer Services, 1,001-5,000 employees
Used daily for 1-2 years
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It's been amazing! CSR is the man and their development team are constantly coming up with new amazing features.
I have used both PestPac and ServSuite and this software is by far the easiest to teach and use at a local branch level. It's intuitive nature has extra features has already facilitated a significant drop in our A/R and an increase in customer satisfaction and retention.
The enterprise reporting could still be a little more robust. Their reporting in general is great on the individual branch level and it's very dynamic.
Kerri M.
Chemicals, 1-10 employees
Used daily for 2+ years
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They key features I like most about this product is the ease of use, the migration process coming over was fairly easy with no major setbacks. The customer service is very prompt to address your problems or concerns.
I feel like the Sentricon portion of the software could really use a lot more work. The routing would be more helpful if it were based of actual driving directions. Not proximity.
Kerri, thank you for your review. We're happy that you have experienced the ease of use that FieldRoutes provides, along with excellent customer support. We will share your comments with our team.
Robert S.
Environmental Services, 11-50 employees
Used daily for 2+ years
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In 2017 they cared. They needed customers and they worked with you. In 2020 they seem to cater to their large customers, leaving the local companies to adapt to their will.
We used to like that the company appeared to be innovative and flexible. They use to let you use their software in a fashion that best suited your company.
One Simple Reason to Run From This Software: They make significant changes to their software with zero notification to their clients. This requires restructuring how you use their software, retraining your staff how to use their software, and then you need to spend time repairing the damage their change made to how you use their software. All of this; of course, after you discover the changes they made on your own... Days to weeks after they made the change.
We apologize for not meeting your expectations. We work hard to present and provide the best possible software solution for pest control businesses. We have many satisfied customers and a team of talented individuals who take meeting and exceeding our customers' expectations seriously. We have also taken steps to ensure our customer communications are frequent and helpful. We know our team has recently spoken with you about your concerns, and we appreciate you helping us continue to improve. Thank you.
BLAIR S.
Environmental Services, 11-50 employees
Used daily for 6-12 months
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User friendly, customizable, and allows for upgrades as needed to suit business needs.
Had a few problems during transition, however the team has been really helpful in resolving issues.
Curtis C.
Consumer Services, 11-50 employees
Used daily for 2+ years
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Overall I love field routes and have talked up the company for the last 8 years as a tech, a service manager, a branch manager, and call center support manager. I have learned to work around the challenges FR can throw your way. I have become a expert and a valued source for running custom reports. The low level support staff is amazing I've only had 2 questionable experiences in 8 years with them. They are quick to respond to your initial question and have a fair amount of tools at their disposal. Tech routes is a great app and has become a powerful tool for techs allowing them diagram stops and what/where the issues are present. Sales routes does a good job at keeping salesmen from knocking existing customers saving time wasted hitting existing customers.
Scheduling optimization, Raw power in reporting and finding whatever it is you need from a reporting perspective. Most low level support agents are amazing to deal with.
Mapping out stops there is no true distance score and the miles shown are as the crow files causing huge issues with proper routing without having an extensive knowledge of the surrounding areas. its to easy to run the wrong report due to the advanced and complex reporting system (I do love the power but my owners, managers, and agents can all run what they think is the same report and return different information. ) Integration with vendors is difficult at best. there is little support or care with large projects that don't benefit FR directly. updates are sudden, with no information, and after the updates made you don't find anything out about it for days or longer if you don't touch the system daily.
Curtis, thank you for your review. We are glad to hear you have been a fan of us for years and you find the software useful.
FieldRoutes has the following pricing plans:
Starting from: $249.00/month
Pricing model: Subscription
Q. Who are the typical users of FieldRoutes?
Q. Does FieldRoutes support mobile devices?