PestRoutes Pricing, Features, Reviews & Alternatives

PestRoutes

Powering the business of pest control

4.43/5 (94 reviews)

PestRoutes overview

What is PestRoutes?

PestRoutes pest control software and suite of field-ready applications (Android and iOS) provide business owners with the ability to manage every aspect of the business. Pest control companies can eliminate paper, manage accounting and invoicing, access a comprehensive dashboard, customize reports and analyze business performance with one login.

PestRoutes provides convenience for customers via an online portal. Auto pay, renew contracts, authorize SLA's, and leave feedback and social reviews with the touch of a button. Whether from the office or on the road, PestRoutes allows appointment schedules to be dragged and dropped into shape, task lists created, real-time reports generated and even a library of resources accessed for training purposes. Field-ready tech applications include smart routing that geo tracks and monitors technicians, provides simple customer sign up and inventory control management.

With PestRoutes pest control companies can make data-driven decisions with a comprehensive dashboard, custom reports and analytics that provide insights on growth, profitability and retention.
www.pestroutes.com

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
PestRoutes screenshot: Route management features help to ensure that technicians are able to reach appointment destinations quickly and in the most cost-effective wayPestRoutes Software SolutionPestRoutes screenshot: Visual routing plots optimized technician driving routes onto geographically mapped locations, highlighting numbers of assigned staff and where they should bePestRoutes screenshot: Optimized, intelligent routing allows pre-ordered route plans to be created for whole months and can be re-ordered or reconfigured using drag and drop editingPestRoutes screenshot: A self-service portal allows customers to pay outstanding bills, sign any pending agreements, submit job feedback and view entire service histories onlinePestRoutes screenshot: A mobile field service apps allow technicians to remotely complete and process jobs from iOS or Android devices, with real time updates syncing data between device and officePestRoutes screenshot: Leveraging its own algorithms, the system provides intelligent routing that pre-optimizes directions to reduce driving times and lower fuel costsPestRoutes screenshot: Automated voice and email appointment reminders - with SMS support - deliver alerts direct to customer mobilesPestRoutes screenshot: Digital service agreements and contracts can be created using customizable templates, rebranded to adopt company logos and edited to carry specific corporate termsPestRoutes screenshot: Billing and invoicing capabilities are included with PestRoutes to facilitate customer billing, email statement delivery and credit card payment processingPestRoutes screenshot: The system generates online reviews, collecting feedback from customers and matching the reviews to specific services or techniciansPestRoutes screenshot: Reporting features are built into the main system dashboard, providing at-a-glance statistical visualizationsPestRoutes screenshot: The TechRoutes mobile app shown running on iOS, integrates with PestRoutes to help technicians manage and follow their routes to jobs within the fieldPestRoutes Quick DemoPestRoutes SoftwarePestRoutes Review -- How Mosquitonix Went Completely Paperless

PestRoutes user reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.3
  4.4
  4.4
John E.

Much better than Serve Suite Pest Pack and all the other old software companies

Used daily for 1-2 years
Reviewed 2018-12-28
Review Source: Capterra

Pros
I have use pestpac then switched to serve suite and then to PestMate for 2 years (which I liked PestMate) but Pest Routes has been by far the best, navigation speed is much better than PestMate, Routing system is the best I've seen, Easy to train employees on and the reports are clean and one of my favorite parts is you can really run any data point from the customer section. If I want to know how many active accounts are ontime services I can generate a report giving what ever data I want; address, phone number, there last service, anything. Lets say I want to know how many of those customers have a card on file or were sold via Yelp so I can know if a source I'm paying to get customers from is bringing me a lot of onetime services I can know all that. Pricing is great too.

Cons
I wish it integrated my communication systems like emails and phone system. I've been told for a 6 months now the phone integration is coming but no word yet.

Response from PestRoutes


Thank you for your comments and feedback. We're working on the product roadmap and will keep you informed on the emails and phone integrations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Denise W.

Intuitive, reliable software that is easy to use

Used daily for 6-12 months
Reviewed 2020-09-27
Review Source: Capterra

We are so pleased with the sales, training and use of the product. In terms of time and communication with customers it is a game changer. We have not had to manually sift through customer accounts and print monthly bills since we started.

Pros
Real time data; easy and efficient routing for service; ; digital forms and communication with customers is streamlined.

Cons
Three items are difficult: 1- Payments should be automated and not a manual run if set up for monthly payment 2-Renewals should auto renew if set up for annual renewal. Sending notices for renewal with customer acceptance should be one option and another option should be auto renewal 3- There needs to be an option (trigger rule) to set up a "sales drip" email campaign for lost leads.

Response from PestRoutes


Denise,

Thank you for your review. Our customers' feedback is very important to us. If there's anything we can help you with, please reach out to support@pestroutes.com

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Robert S.

One Simple Reason Not To Use This Software

Used daily for 2+ years
Reviewed 2020-07-10
Review Source: Capterra

In 2017 they cared. They needed customers and they worked with you. In 2020 they seem to cater to their large customers, leaving the local companies to adapt to their will.

Pros
We used to like that the company appeared to be innovative and flexible. They use to let you use their software in a fashion that best suited your company.

Cons
One Simple Reason to Run From This Software: They make significant changes to their software with zero notification to their clients. This requires restructuring how you use their software, retraining your staff how to use their software, and then you need to spend time repairing the damage their change made to how you use their software. All of this; of course, after you discover the changes they made on your own... Days to weeks after they made the change.

Response from PestRoutes


We apologize for not meeting your expectations. We work hard to present and provide the best possible software solution for pest control businesses. We have many satisfied customers and a team of talented individuals who take meeting and exceeding our customers' expectations seriously. We have also taken steps to ensure our customer communications are frequent and helpful. We know our team has recently spoken with you about your concerns, and we appreciate you helping us continue to improve. Thank you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Raul C.

Business owner

Used daily for 6-12 months
Reviewed 2019-08-08
Review Source: Capterra

Excellent I highly recommend it to all pest control business owners!!!

Pros
Easy to use very updated very helpful!!!

Cons
Maybe pricing could be adjusted to how many users

Response from PestRoutes


Raul, thank you very much for your review. As we continue to grow, we depend on our customers' reviews to ensure our customer experience is as great as possible. We're glad to hear you're satisfied with our product and we look forward to our continued partnership with you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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jeffrey R.

Pest Control

Used daily for 1-2 years
Reviewed 2021-01-07
Review Source: Capterra

it is a great scheduling and tracking tool, however our lack of knowledge on all the benefits that this software has and how to use them may push me to other software in the future.

Pros
Our field technicians find it very user friendly. great for scheduling routes.

Cons
Lack of training on daily use and additional features. This software is great for our company however as we are growing we are discovering other software needs that we are not sure pest routes offer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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PestRoutes pricing

Pricing options
Subscription
View Pricing Plans

Small (<2,000 active customers) = $199 per month
Medium (2,000-5,000 active customers) = $499 per month
Large (5,000-10,000 active customers) = $999 per month
Enterprise (10,000+ active customers) = Call to request quote

PestRoutes features

Billing & Invoicing
Electronic Payments
Invoice Management
Mobile Access
Quotes/Estimates
Reporting & Statistics
Scheduling

API (249 other apps)
Access Controls/Permissions (166 other apps)
Activity Dashboard (281 other apps)
Activity Tracking (166 other apps)
Alerts/Notifications (240 other apps)
Customer Database (165 other apps)
Customizable Reports (187 other apps)
Data Import/Export (228 other apps)
Document Management (223 other apps)
Inventory Management (270 other apps)
Reporting/Analytics (209 other apps)
Search/Filter (202 other apps)
Third Party Integrations (230 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for PestRoutes

Benefits

PestRoutes is pest control that combines centralized online access, a self-service customer portal and mobile app support to digitize operations, go paperless and minimize dependency on data entry.

The system syncs job appointment information with real time updates, while using geotracking technology to monitor field technicians on a map.

Bar code scanning support enables the management and tracking of equipment, traps and stations deployed on field sites.

Intelligent routing promises to plot the most efficient journey plans for a whole roster of appointments, using built-in algorithms to optimize driving time and route costs while being flexible enough to accept changes via drag and drop edits.

Automated appointment reminders and confirmation requests are sent via voice, SMS or email and give customers the ability to digitally sign service agreements or contracts.

Further features go on to include integrated billing and invoicing with batch online payment processing, customer review collection with social media marketing, dashboard-based reporting, task management, staff training resources and time sheets for assisting payroll.