PestRoutes Pricing, Features, Reviews & Comparison of Alternatives

PestRoutes

Powering the business of pest control

4.54/5 (69 reviews)

PestRoutes overview

PestRoutes pest control software and suite of field-ready applications (Android and iOS) provide business owners with the ability to manage every aspect of the business. Pest control companies can eliminate paper, manage accounting and invoicing, access a comprehensive dashboard, customize reports and analyze business performance with one login.

PestRoutes provides convenience for customers via an online portal. Auto pay, renew contracts, authorize SLA's, and leave feedback and social reviews with the touch of a button. Whether from the office or on the road, PestRoutes allows appointment schedules to be dragged and dropped into shape, task lists created, real-time reports generated and even a library of resources accessed for training purposes. Field-ready tech applications include smart routing that geo tracks and monitors technicians, provides simple customer sign up and inventory control management.

With PestRoutes pest control companies can make data-driven decisions with a comprehensive dashboard, custom reports and analytics that provide insights on growth, profitability and retention.
www.pestroutes.com

Pricing

Starting from
$199
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
PestRoutes screenshot: Route management features help to ensure that technicians are able to reach appointment destinations quickly and in the most cost-effective wayPestRoutes Quick DemoPestRoutes screenshot: Visual routing plots optimized technician driving routes onto geographically mapped locations, highlighting numbers of assigned staff and where they should bePestRoutes screenshot: Optimized, intelligent routing allows pre-ordered route plans to be created for whole months and can be re-ordered or reconfigured using drag and drop editingPestRoutes screenshot: A self-service portal allows customers to pay outstanding bills, sign any pending agreements, submit job feedback and view entire service histories onlinePestRoutes screenshot: A mobile field service apps allow technicians to remotely complete and process jobs from iOS or Android devices, with real time updates syncing data between device and officePestRoutes screenshot: Leveraging its own algorithms, the system provides intelligent routing that pre-optimizes directions to reduce driving times and lower fuel costsPestRoutes screenshot: Automated voice and email appointment reminders - with SMS support - deliver alerts direct to customer mobilesPestRoutes screenshot: Digital service agreements and contracts can be created using customizable templates, rebranded to adopt company logos and edited to carry specific corporate termsPestRoutes screenshot: Billing and invoicing capabilities are included with PestRoutes to facilitate customer billing, email statement delivery and credit card payment processingPestRoutes screenshot: The system generates online reviews, collecting feedback from customers and matching the reviews to specific services or techniciansPestRoutes screenshot: Reporting features are built into the main system dashboard, providing at-a-glance statistical visualizationsPestRoutes screenshot: The TechRoutes mobile app shown running on iOS, integrates with PestRoutes to help technicians manage and follow their routes to jobs within the field

PestRoutes reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.4
  4.6
  4.6
Sharon Stay

Pest Routes review after using it for a year

Used daily for 1-2 years
Reviewed 2016-12-20
Review Source: Capterra

We started using the software just about a year ago, in December of 2015. A rep came and showed us the basics, answering many questions with the utmost of patience. After the rep left, we had to call into the Pest Routes Customer Service department, many times. The customer service agent and her team of customer service representatives always helped us out, with a smile, despite the repeated questions. If the agent, or her team, couldn't give us an instant answer, they would create a ticket and get back to us. I would recommend this software to anyone running a pest control office. It has so many utilities included in the software, such as various reports detailing types of customers (those who pay with checks/credit cards/cash and how much and often they pay). It also has the ability for customers to leave feedback on the technician (which is also detailed in another report). It's easy for customers to be contacted for any voicemail the office can create beforehand as well as emailing/leaving voice-mails for the customers regarding their next service including time frames. I can go on and on, but I'm sure it's all in their marketing material. Great product with a great customer service/development team!The best feature of PestRoutes is the method of notifying customers of their next service. We have the option of SMS (texting), emailing and calling (all optional, at the customer's request).

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John Ely

Much better than Serve Suite Pest Pack and all the other old software companies

Used daily for 1-2 years
Reviewed 2018-12-28
Review Source: Capterra

I have use pestpac then switched to serve suite and then to PestMate for 2 years (which I liked PestMate) but Pest Routes has been by far the best, navigation speed is much better than PestMate, Routing system is the best I've seen, Easy to train employees on and the reports are clean and one of my favorite parts is you can really run any data point from the customer section. If I want to know how many active accounts are ontime services I can generate a report giving what ever data I want; address, phone number, there last service, anything. Lets say I want to know how many of those customers have a card on file or were sold via Yelp so I can know if a source I'm paying to get customers from is bringing me a lot of onetime services I can know all that. Pricing is great too.

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Ashley Bowser

Great Software!

Used daily for 2+ years
Reviewed 2018-10-03
Review Source: Capterra

Overall experience has been great - a for sure improvement over Pestpac (except in the scheduling department). The support team is friendly & knowledgeable as well.The software is easy to use, especially when running reports. There are multiple reports that gather any information you could possibly want. It is easy to train & continues to receive updates that benefit our company - employees & customers. It is clean & modern - enough information on each page without making it appear cluttered.

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Chris Murphy

Pest Routes advantages

Used daily for 2+ years
Reviewed 2018-11-26
Review Source: Capterra

The software has streamlined our service process and eliminates many of the redundancy in any office. Not to mention eliminating a lot of labor cost and printing. I like that the software incorporates most all of the tasks we need in one product. routing, billing , sales and communication all in one system. The developers have been able to re tool some of the apects of the software to better serve our specific needs in our business.

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MICHAEL CLAXTON

I LOVE PESTROUTES

Used daily for 2+ years
Reviewed 2018-10-04
Review Source: Capterra

I really have no complaints. I've used other software for my business and when we made the switch to PestRoutes, it has made our lives so much more easier. We don't need as many hired staff either, because of the level of automation and efficiency built into the software.PestRoutes is fast, easy to use, and allows us to be highly productive.

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PestRoutes pricing

Starting from
$199
Pricing options
Subscription
View Pricing Plans

Small (<2,000 active customers) = $199 per month
Medium (2,000-5,000 active customers) = $499 per month
Large (5,000-10,000 active customers) = $999 per month
Enterprise (10,000+ active customers) = Call to request quote

PestRoutes features

Automatic Reminders
Client Portal
Electronic Payments
Invoice Management
Reporting & Statistics

API (114 other apps)
Accounting Integration (64 other apps)
Activity Dashboard (100 other apps)
Activity Tracking (63 other apps)
Automatic Notifications (85 other apps)
Billing & Invoicing (76 other apps)
Calendar Management (79 other apps)
Customizable Reporting (75 other apps)
Data Import/Export (61 other apps)
Document Storage (60 other apps)
Inventory Management (81 other apps)
Inventory Tracking (66 other apps)
Real Time Data (61 other apps)
Search Functionality (70 other apps)
Third Party Integration (87 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Additional information for PestRoutes

Key features of PestRoutes

  • Quotes / estimates
  • Property layouts
  • Pest activity tracking
  • Pesticide usage tracking
  • Purchasing
  • Scheduling
  • Fleet management
  • Visual job costing
  • Customer service history
  • Geotracking
  • Automated reminders
  • Barcode scanning
  • Batch processing
  • Customer portal
  • Credit card processing
  • Customizable contract & service agreement templates
  • Electronic payments
  • Email integration
  • Mobile integration
  • Real time reporting
  • Real time updates
  • Routing
  • SLA management
  • SMS integration
  • Social media integration
  • Task planning
  • Timesheets
  • To-do list
  • Training management
  • Appointment management
  • Route optimization
  • Feedback collection
  • Drag and drop interface
  • Ratings and reviews
  • Routing options
  • Electronic signature capture
  • Field sales management app
  • Geographic maps
  • Email reminders
  • Contract drafting
  • Reporting
  • Technician tracking
  • Job scheduling
  • Contract management
  • Self service portal
View All Features

Benefits

PestRoutes is pest control that combines centralized online access, a self-service customer portal and mobile app support to digitize operations, go paperless and minimize dependency on data entry.

The system syncs job appointment information with real time updates, while using geotracking technology to monitor field technicians on a map.

Bar code scanning support enables the management and tracking of equipment, traps and stations deployed on field sites.

Intelligent routing promises to plot the most efficient journey plans for a whole roster of appointments, using built-in algorithms to optimize driving time and route costs while being flexible enough to accept changes via drag and drop edits.

Automated appointment reminders and confirmation requests are sent via voice, SMS or email and give customers the ability to digitally sign service agreements or contracts.

Further features go on to include integrated billing and invoicing with batch online payment processing, customer review collection with social media marketing, dashboard-based reporting, task management, staff training resources and time sheets for assisting payroll.