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Fieldwork Logo

Fieldwork

4.9
(24)

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Cloud-based pest control software with native mobile apps

(1)

Fieldwork Pricing, Features, Reviews and Alternatives

Fieldwork FAQs

Q. What type of pricing plans does Fieldwork offer?

Fieldwork has the following pricing plans:
Starting from: $39.00/month
Pricing model: Free, Subscription
Free Trial: Available

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Q. Who are the typical users of Fieldwork?

Fieldwork has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Fieldwork support?

Fieldwork supports the following languages:
English

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Q. Does Fieldwork support mobile devices?

Fieldwork supports the following devices:
Android, iPad, iPhone

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Q. Does Fieldwork offer an API?

No, Fieldwork does not have an API available.

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Q. What other apps does Fieldwork integrate with?

Fieldwork integrates with the following applications:
PayPal, Stripe, Quickbooks Online, Google Maps

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Q. What level of support does Fieldwork offer?

Fieldwork offers the following support options:
Email/Help Desk, Chat, Phone Support

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Fieldwork product overview

Price starts from

39

Per month

Usage Based

What is Fieldwork?

Fieldwork is a service and operations management solution designed specifically for pest control businesses. Deployed within the cloud and supported by free native mobile apps for iOS and Android, Fieldwork enables controllers, managers and pest control technicians to work remotely and still function offline. Syncing data back into the system once web connectivity is restored, users can schedule and view appointments with the ability to look at technicians' daily, weekly or monthly job agendas side-by-side. A centralized calendar allows new, one-time, or recurring appointments to be created with a single click, while a work pool feature makes unassigned jobs available for selection and Google Maps integration plots appointment locations geographically.

Key benefits of using Fieldwork

• Fieldwork is an online service management system supported by native apps for deployment within pest control businesses that wish to grow a customer base while adopting a paperless approach to operations.

• Schedule one-time or recurring appointments within the centralized Fieldwork calendar and view locations plotted on Google Maps, issuing automated appointment reminders and pre- printed tickets where required.

• Barcode scanning enables trap data to be captured without the need for proprietary handheld devices, tracking performance and evidence to run detailed trend analysis, visualized within portal reports.

• Fieldwork mobile apps for iOS and Android platforms allow for appointment viewing and scheduling, customer registration, work order creation, service history viewing, digital signature capture and more.

• The companion smartphone apps allow technicians to work remotely, supported by an offline mode that syncs data back into the system when online connectivity is restored.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support

Training options

Webinars
Live Online
Documentation

Fieldwork pricing information

Value for money

5.0

/5

24

Starting from

39

Per month

Usage Based

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Fieldwork features

Functionality

4.7

/5

24

Total features

27

1 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Billing & Invoicing
Mobile Access
Quotes/Estimates
Scheduling
Customer Database
Barcode/Ticket Scanning

Functionality contenders

Fieldwork users reviews

Overall Rating

4.9

/5

24

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.7/10
Rating distribution

5

4

3

2

1

21

3

0

0

0

Pros
The staff is amazing any issues they will gladly help and get it resolved as fast as possible. They are very friendly and wonderful people to deal with.
CSR is fantastic and wonderful at providing fast answers to all of my questions and provides an email review so I can circle back and review in the future.
Software and customer service (IT) are amazing they have helped me out with different challenges and they have thought of everything.
Cons
Integrations was difficult due to our former software being unable to provide us the required information.
My only regret was waiting so long before actually switching over.
I took my wife out to a job, showed her how to use it and she was barcode scanning in just a minute. My other software was hard to teach techs how to use and cumbersome to carry.

Overall rating contenders

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Sylvette F.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use software!

Reviewed 5 years ago
Pros

Software shouldn't be difficult, FeildWork has done an amazing job of keeping it simple and genuine!

Cons

Haven't found any yet after 2 years of use. Customer support has done an impressive job with response time and the in-app chat feature was a great add-on.

GD
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George D.

Consumer Services, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Recommend You Try The 2 Week Free Trial And Spend 4 Hours A Day For The 2 Weeks To Learn

Reviewed 2 years ago

100% never gonna change overall

Pros

Once you learn it, you won't leave it. Great customer service and always fast and to the T on fixing an error if an issue. All programs have bugs but this one has the least and can be corrected quickly because we believe this software is lightweight and not heavy on the appearance like all other software's.

Cons

None Yet to report as we did try other software's and found that Fieldwork is the most versatile pest control software out there.

LB
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Lori B.

Consumer Goods, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Best customer service and ease of use

Reviewed 4 years ago

Scheduling and interfacing with mobile phones. Fixing this issue would be amazing

Pros

I love that this software is like using Google Maps and that everything is easily updated and changeable.

Cons

not knowing where to find easy answers to what seem to be common questions. If there are sub categories under the help menu, it would be good to be able to see them.

RP
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Renee P.

Consumer Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Helped systematize our company

Reviewed 4 years ago

Fieldworks has benefited our company by keeping our technicians on schedule, saving time on data input and keeping us organized. And keeping us all organized is a BIG task here at our company!!!

Pros

Fieldwork software has helped systematize and saved us hours of inputting data! For the initial setup you are able to import your customer data base from your old system. The app is user friendly that even our "low tech" technicians can use on their phone or tablet. The customer service is amazing!! I can talk over the phone or through their "Conversation" link that is right there on the screen. They get right back to you to help you in any way you need. They save us so much time if I can't figure it out on my own. Also, the software is price perfect for our growing company. You can't beat the investment in something that saves you time. Time can not be replaced!

Cons

With ever thing new, comes a learning process. It does takes time, as with anything, to learn all the bells & whistles of the software. We are learning as we go. But, once you learn it, you will find that the software is awesome and saves us time.

TL
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Tom L.

Environmental Services, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I have found my pest control software company and am here to stay!

Reviewed 3 years ago

Personal, supported, fair, competent.

Pros

I have tried other pest control software programs to run my business and Fieldwork HQ is by far my favorite. Their customer support is the best I've ever experienced. They respond to inquires promptly and always have a professional and kind demeanor. They are very knowledgeable about their product. There has never been a problem they have not been able to solve for me. I find Fieldwork HQ easy to use in both the field on my mobile and back home on my computer, very user friendly. The price is also quite reasonable for all that you get. I would, and do, recommend Fieldwork HQ to my friends who work in the pest control industry.

Cons

I'd like to see an ability to pass the service charge when a customer pays by credit card over to the customer automatically.

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