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FPS GOLD Core Banking Pricing, Features, Reviews and Alternatives

FPS GOLD Core Banking product overview

What is FPS GOLD Core Banking?

FPS GOLD Core Processing is a core banking solution designed for community banks with tools for CRM, deposit management, loan planning, accounting, reporting, and more. Community banks can benefit from FPS GOLD’s features to provide a streamlined customer experience using tools such as cross-selling opportunity identification, a customer account database, loan servicing, teller and platform management, general ledger, deposit management, document creation, and more.

Key benefits of using FPS GOLD Core Banking

  • Gain insight into the business by generating customized reports on metrics such as loan portfolio statistics, year over year loan growth, accounts opened by year, and more.

  • Help customers set up new accounts with a step-by-step process either in person or online with the teller and platform feature. Tools such as electronic signature capture and document imaging help to set up accounts.

  • Manage customer relationships using the in-built CRM which includes a client database with individual files for each customer including contact details, accounts, relationships to other customers, and more.

  • Handle deposits for checking, saving, retirement, and other accounts with the FPS GOLD deposit system. Users can manage safe deposit boxes, calculate service charges, and more.

  • Set up loans for customers online and in real time for commercial loans, mortgages, consumer lending, and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Chat
    Phone Support
    Email/Help Desk

    Training options

    Webinars
    In Person
    Documentation
    Live Online

    FPS GOLD Core Banking pricing information

    Value for money

    4.2

    /5

    11

    Price starts from

    No info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

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    FPS GOLD Core Banking features

    Functionality

    4.3

    /5

    11
    Total Features53 6 categories

    Most valued features by users

    Reporting & Statistics
    Alerts/Notifications
    Document Management
    Customizable Reports
    Compliance Management
    Pipeline Management
    Collateral Tracking
    General Ledger

    Functionality contenders

    Temenos Transact
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    EBANQ
    Functionality
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    Functionality
    #4

    FPS GOLD Core Banking users reviews

    Overall rating

    4.4

    /5

    11

    Positive reviews

    100%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.86/10
    Rating distribution

    5

    4

    3

    2

    1

    4

    7

    0

    0

    0

    Pros
    The ease of use of this FPS GOLD/CIM GOLD program and the company's commitment to a quality product for its users.

    DJ

    Debbie J.

    The staff at FPS is great to work with. They're quick to respond & help with the resolution process.

    RP

    Ricardo P.

    FPS Gold as a core processor offers a lot of great features, especially compared to legacy processors. The customer support team is very knowledgeable and helpful.

    AR

    Anonymous Reviewer

    Cons
    We wait for a time before we release quarterly updates, since sometimes there are errors that need to be repaired on them.

    DJ

    Debbie J.

    This is not the end of the world by any means but is frustrating and for us, this is just part of the rural community we support.

    EN

    Emily N.

    Customized and on the fly reporting can be difficult at times.

    JB

    Jodi B.

    Overall rating contenders

    FPS GOLD Core Banking
    Overall rating
    #1
    Temenos Transact
    Overall rating
    #2
    EBANQ
    Overall rating
    #3
    Bankingly
    Overall rating
    #4
    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    CIM Review

    Reviewed 2 years ago

    CIM Gold helps us to run daily reports, work daily return reports, submit eACH orginination batches for our clients, look up information related to clients and their relationships as a whole with our bank. It also allows us to target potential clients by having Gold Writer reports created an narrow down a specific target clientele we can target a specific banking product to. An example of this, we...

    Pros

    Our f/I has used FPS as our core for 24+ years. I can say I have been with our f/I 21 years and been through a few versions of CIM. CIM GOLD is by far the best version produced! I feel it is user friendly and you can find information easily and multiple ways. The enhanced interface and tiles are two of my favorite features. Speed keys on the CIM side make routine searches even easier as they take you right to the place you need to go without having to start somewhere else. There is a ton of functionality and we are always learning to use new features or look at new reports. We have also helped FPS to develop and test features and products as well.

    Cons

    There are not many cons from my perspective. As the Operations Manager, I use CIM extensively for deposit accounts and information related to our clients. I have very limited knowledge of the loan side. The biggest frustration we have had recently is losing internet service and CIM hiccups - for lack of a better explanation- [especially a technical one I can't even begin to give :) ] when CIM hiccups, it closes out and you have to reopen. This is not the end of the world by any means but is frustrating and for us, this is just part of the rural community we support.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    The staff at FPS is great to work with! They're quick to respond & help with the resolution process.

    Reviewed 3 years ago
    Pros

    The ease of customization FPS allows is great! It allows the bank to have a say on how the software should perform to maximize the banks efforts within the market it operates in. The change from Fiserv to FPS was a great move because of all the added functionality and the client support we receive from staff and our account manager. Our account manager advocates for our needs and is responsive to our requests.

    Cons

    There are still improvements that can be made. Our bank is more commercial focus than retail customers. Adding functionality to compete against larger banks is warranted.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Feature Rich, Difficult to Find Things Sometimes

    Reviewed 3 years ago
    Pros

    FPS Gold as a core processor offers a lot of great features, especially compared to legacy processors. The customer support team is very knowledgeable and helpful.

    Cons

    Though this product is very feature rich, many times it is very difficult to find the information I am looking for as information is split between a lot of different screens. I also feel like the teller interface is difficult to use and should be updated.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Overall experience is positive, great functionality and easy to use.

    Reviewed 3 years ago
    Pros

    The best part of the system is ease of use. The tabs and search feature makes it easy to find information needed but there are a lot of tabs that may be eliminated if the fields were combined within other tabs

    Cons

    There is a lot of navigation required to retrieve information which could be found in one area. The system could communicate better within itself to eliminate duplicate file maintenance requirements. Help screens and online banking (activity logs) should be updated for ease of use.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    CIM GOLD

    Reviewed 2 years ago

    System is easy to navigate but can still use some upgrades in the Platform area.

    Pros

    F1 help - most answers can be found here

    Cons

    Platform - outdated and not user friendly.

    FPS GOLD Core Banking FAQs and common questions

    FPS GOLD Core Banking has the following pricing plans:
    Pricing model: Subscription


    FPS GOLD Core Banking has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    FPS GOLD Core Banking supports the following languages:
    English


    No, FPS GOLD Core Banking does not have an API available.


    FPS GOLD Core Banking offers the following support options:
    24/7 (Live rep), Chat, Phone Support, Email/Help Desk

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