Gingr vs PetPocketbook

PetExec

Time To Pet

DaySmart Pet

Pet Sitter Plus

Pawfinity

Precise Petcare

Compare Gingr and PetPocketbook based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Calendly

Calendly is a scheduling automation platform that helps individuals, teams, and enterprises book meetings faster, eliminate back-and-forth emails, and connect their calendar, CRM, and video tools into one seamless scheduling workflow.

Google Calendar

Google Calendar is an online calendar solution that enables users to manage business and personal schedules. The platform offers calendar migration options, allowing users to integrate existing calendars, including those from Microsoft and IBM. Google provides comprehensive tools and resources to facilitate data migrations into the Google Workspace ecosystem.

Goldie

Goldie is a comprehensive software designed for salon and beauty professionals. The platform offers appointment scheduling, automated client reminders, and integrated payment processing capabilities to help reduce no-shows and streamline business operations. Beauty professionals can manage their calendars, create branded online booking websites, and track business performance through detailed reports.

Made by pet lovers, for pet lovers. Gingr is the top pet-care software. Features include: Pet Parent Mobile App + Portal, Multi-Location Functionality, Online Bookings, Automated Reminders, Marketing Campaigns, Pet Report Cards, Staff Scheduling, In-Depth Reporting.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Notifications

Animal Database

Appointment Management

Appointment Scheduling

Automated Scheduling

Automatic Backup

Availability Management

Barcode/Ticket Scanning

Billing & Invoicing

Booking Management

Calendar Management

Calendar Sync

Client Database

Client Management

Client Portal

Commission Management

Confirmations/Reminders

Credit Card Management

Credit Card Processing

Customer Accounts

Customer Database

Customer History

Customer Management

Customer Service Management

Customizable Branding

Customizable Forms

Customizable Templates

Customization

Data Import/Export

Discount Management

Document Storage

Drag & Drop

Electronic Forms

Electronic Payments

Electronic Signature

Email Alerts

Email Management

Email Marketing

Email Reminders

Employee Management

Employee Time Clock

Event Calendar

Facility Scheduling

Group Scheduling

Inventory Management

Invoice Management

Loyalty Program

Mobile Access

Mobile Grooming

Multi-Location

Multiple User Accounts

Onboarding

Online Booking

Online Payments

Payment Processing

Personalization

Pet Birthday Tracking

Pet Grooming

Photo Management

Point of Sale (POS)

Real-Time Reporting

Receipt Management

Records Management

Recurring Appointments

Recurring Tasks

Reminders

Reporting/Analytics

Reporting & Statistics

Reputation Management

Sales Reports

Scheduling

Search/Filter

Service Catalog

SMS Messaging

SMS Reminders

Social Media Integration

Staff Management

Task Management

Task Scheduling

Third-Party Integrations

User Management

Vaccine Management

Wait List Management

Website Integration

Some reviewers feel Gingr helps them save money by streamlining processes and increasing revenue, and users appreciate features that simplify billing. However, some users report high costs, limited pricing flexibility, and disappointing support for the price.

Value for money

By industry, Gingr reviewers are most commonly professionals in veterinary (28%). The most frequent use case for Gingr cited by reviewers is appointment scheduling (78% of reviewers).

Gingr

Web-based

Android

iPhone

iPad

Windows

Chromebook

Play

Stay

Enterprise

owner

This doesn't feel like the pet industry software we originally signed up for three years ago, it feels like it has become more of a greedy corporate shell of bots, feeding off of increasing your subscription fees and carving off merchant card fees.

Customer service is now at the bottom of their list (one can only draw this conclusion; they have become entirely unreachable-- I mean, you can't even reach their sales team!).   If you are looking for pet industry software, I recommend looking elsewhere as Gingr's fees keep going up and service has drastically declined to pretty much non-existent.   And the worst part--they have a behind-the-scenes handshake with a couple of merchant card companies (Cardpointe, and I think Stripe).  

Co-founder

Good at maintaining a database of customers, email and contact info, inputting new products and services, different pricing methods

Owner

Currently our system SMS messages are not consistently being sent and there is no way to know which ones actually went to the customer.

They make decisions to add/subtract onto your swipe fee percentages; yes, I know because I called to complain a couple of years ago and they so-called negotiated with me to bring down our percentage,. . . because I'm a good customer and we had a lot of transactions . .

They’ve recently made changes that they claim are related to Stripe, yet they completely control the processor and all changes are internal.

So you keep paying more in subscriptions and they add a little pad for themselves on the merchant card side.  

Nearly a month later, we were still stuck on PetExec because Gingr couldn’t complete the migration, and the refund still hadn’t arrived.

We used Gingr years ago for 2 locations and thought it would be a good idea to go back after trying MyTime for 4 years and found it very expensive.

We love how customizable the grooming calendars/appointment set up is.

As a small business, I have no idea when I’ll get paid again and that is an impossible way to operate.

The system accepts the files, says they’re uploaded, but they vanish.

The company is well aware of this, has tried to fix the issues, but continue to fall short.   If you want accurate accounting I would not use this product.  

We recently took over a new site and were encouraged by Gingr to migrate from PetExec as soon as possible.

New private equity owners decided to back out of our contract and triples our monthly price overnight without telling us first.

They refuse to acknowledge the needs of customers outside of the US.

Our experience has been costly, stressful, and well below the standard a professional operation should expect.

It is a total mess that has undermined our customers' trust in us.

Manager

Revelation Pets is their UK counterpart, owned by the same firm.

They just buyout other better softwares and make them disappear.

I have spent decades in the IT and computer software industry before changing to the pet industry.

Very complicated system to  setup and maintain.

Front desk manager

No clear way to communicate with owners about their pet clients.

They [vc firm] don't care about the software or service and are very arrogant.

As a customer, I can tell you that something has seriously shifted in our experience using this product.  

Additionally, the credit card integration is (while very expense) convenient.

It's easy to take a quick glance and get an overview of what is going on in the facility on any given day.  

Chief Executive Officer

We have had some high and lows with the application and people who are extremely knowledgeable and others who are not.    But overall we just want them to make it right when mistakes occur and they have consistently done that for us.  

Report cards are the only saving grace now.

Senior Cloud Operations Engineer

High accuracy in dealing with appointments and sufficient experience to solve their clients’ problems.

Structural Engineer

The platform also offers the most effective Mobile Accessibility and the calendar easy management and Online booking Gingr is perfect solution.

Colleagues have cancelled their subscription and moved to Gingr competitors and have been much happier.  

I cannot wait to switch from Gingr to a new competitor in a few months

Did this company sell to the dark side!?  

Used to have great features and decent customer service.

Through Gingr features the project scheduling and multiple Construction Projects information management using Gingr tools is excellent.

Customer service is great, account representatives and management are aweful.

Game Developer

It simplifies processes, aids in time management, and facilitates client administration.

Assistant professor

They have outstanding customer service, along with it they make your life easier with efficient appointment planning system.

System Administrator

extremely convenient for managing appointments, payments, stock, and more for a grooming or daycare center.

Founder

Project Architect

The software has reliable content that provides care information to pet owners.

We offer grooming training retail etc as well as daycare and boarding.

Human Resources Generalist

Support is only available during limited hours and not by phone, but once going live, you won't need to contact them very much anyhow.

The application's sole flaw is that I occasionally have to submit a page twice.

Customer Support

Pricing

Payment Management

Bugs and Issues

Pet Management

Reservation Management

Email Communication

Transition and Location Management

Responsive and helpful support

95% of reviewers feel positive about Gingr’s quick response. Reviewers appreciate that support staff respond promptly to inquiries, whether they are simple questions or complex requests. Some users say they receive thorough explanations, including helpful videos, which makes resolving issues easier. Users think the support team is knowledgeable and available throughout the week, which reassures them during setup and daily operations. Some reviewers find that fast responses help streamline their workflow, making check-ins and check-outs more efficient. They feel that the responsiveness of support contributes significantly to their overall satisfaction with the software.

Engaging report card features

95% of reviewers feel positive about Gingr’s report cards. Users think the report card feature allows them to send detailed updates, including photos and videos, directly to customers, which strengthens communication and builds trust. Some reviewers say clients love receiving these updates and that it reduces administrative work by eliminating manual paperwork. They appreciate that report cards are easy to generate and share, making daily operations smoother. Reviewers indicate that the feature is a favorite among their customers, who enjoy staying informed about their pets’ experiences, and staff find it beneficial for maintaining organized records.

Frequent bugs and glitches

There are programing errors that happen more often than we like.

68% of reviewers feel negative about Gingr’s bugs and issues. Some users report experiencing recurring glitches, programming errors, and display problems that disrupt their workflow. Reviewers indicate that software updates sometimes introduce new bugs affecting unrelated features, and they feel that simple issues often remain unresolved. Users say that navigation can be confusing due to an abundance of buttons, and some have faced login problems or connectivity issues. They express frustration that financial features can be unreliable and that ongoing technical problems have led some to consider switching to other solutions.

Freelancers

Small Business

Mid-size Business

Large Enterprises

Some reviewers feel Gingr helps them save money by streamlining processes, reducing human error, and increasing revenue through improved billing and package tracking. Some users say the investment pays off, especially with features that simplify pricing and billing. Reviewers appreciate the ability to restructure rates and see financial gains. However, some users report the cost is high relative to the features they use and wish for more flexible, customizable pricing options. Some reviewers find the lack of included phone support and onboarding disappointing for the price, and indicate issues with billing accuracy have led to unexpected costs.

Cloud-based pet sitting software trusted by over 4,000 of the world's most successful pet care companies. Start your free trial today!

Scritches

Scritches is a pet sitting and dog walking software designed to simplify the operations of small pet care businesses. It offers a range of features to streamline client management, bookings, and payments, all in one user-friendly platform. Scritches aims to help pet sitters, dog walkers, and other pet care professionals stay organized and focus on delivering care.

Easy Busy Pets

Run and grow your pet care business from one smart website. Centralize bookings, payments, staff, and client communication while automating scheduling, billing, and reminders.

PetPocketbook is a pet sitting software designed to help businesses manage invoicing, billing, compensation tracking, staff scheduling and client communications, among other processes on a unified platform. Dog walkers can collect and store customers' information within a centralized profile.

Gingr vs PetPocketbook Comparison (2026)

Gingr

PetPocketbook

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives