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Gingr vs PetPocketbook Comparison (2026)

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Gingr

PetPocketbook

Overview

Made by pet lovers, for pet lovers. Gingr is the top pet-care software. Features include: Pet Parent Mobile App + Portal, Multi-Location Functionality, Online Bookings, Automated Reminders, Marketing Campaigns, Pet Report Cards, Staff Scheduling, In-Depth Reporting.

PetPocketbook is a pet sitting software designed to help businesses manage invoicing, billing, compensation tracking, staff scheduling and client communications, among other processes on a unified platform. Dog walkers can collect and store customers' information within a centralized profile.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

223

158

Value for money

Ease of use

Features

Customer support

80%

would recommend this app

4.9

127

114

Value for money

Ease of use

Features

Customer support

97%

would recommend this app

Pros

“I invested hundreds of hours setting up Gingr, manually moving thousands of pre-booked appointments, customizing the system, and training my team.”

Rhonda T.

Owner and Senior Stylist

“Grooming booking needs a place to show request dogs or more colors for the calander ex daycare dogs in one color”

Jayda L.

Groom manager

“We like how it is a one stop shop platform: online booking, reporting, vaccine tracking”

Misty H.

Manager

Pros

“My staff also LOVES the app, especially their ability to get/send messages to clients (we don't give clients our sitters direct numbers so all previous messages had to go through me which could be tedious).”

Erica M.

Owner, Pet Sitter, Dog Trainer

“I wish that we could easily order our schedules in a master repeating/ ongoing basis/ print the schedules for a full week on one page as a listed view.”

Susan S.

Manager

“One more wish list - SOAP misc section under patient profile where I can keep internal record notes/client notes as patient record.”

Rachel S.

Owner and Veterinary Technician

Cons

“In my opinion, Gingr seems more focused on signing up new customers than supporting the ones already paying them. If they don't have the capacity to answer phones, return voicemails, or resolve business-impacting issues, why continue bringing on more businesses?”

Rhonda T.

Owner and Senior Stylist

“They're happy to collect subscription fees while existing customers are left with unreliable software, disappearing client records, and customer support that is effectively nonexistent.”

Rhonda T.

Owner and Senior Stylist

“The only thing keeping us here is the enormous amount of time and effort it would take to start over while trying to keep our business running. If your business depends on reliable software and responsive customer support, I cannot recommend Gingr.”

Rhonda T.

Owner and Senior Stylist

Cons

“Also, the client set up of having to have their emails on file and no way to upload clients in mass form on my own.”

Reina R.

Owner

“web browser and that videos will sometimes take a while to upload/ drain my battery.”

Kelsie B.

Dog trainer, pet care service provider

“I have not figured out an easy way to have it invoice clients before an When I do have a question the team is assignment starts.”