Gingr vs PetPocketbook

Calendly

Google Calendar

Goldie

Calendly is a scheduling automation platform that helps individuals, teams, and enterprises book meetings faster, eliminate back-and-forth emails, and connect their calendar, CRM, and video tools into one seamless scheduling workflow.

Google Calendar is an online calendar solution that enables users to manage business and personal schedules. The platform offers calendar migration options, allowing users to integrate existing calendars, including those from Microsoft and IBM. Google provides comprehensive tools and resources to facilitate data migrations into the Google Workspace ecosystem.

Goldie is a comprehensive software designed for salon and beauty professionals. The platform offers appointment scheduling, automated client reminders, and integrated payment processing capabilities to help reduce no-shows and streamline business operations. Beauty professionals can manage their calendars, create branded online booking websites, and track business performance through detailed reports.

job title

they changed all of our customers' SMS text option selection to No without our permission, then denied it even though we have previous backup copy of our database.

Owner

It is a total mess that has undermined our customers' trust in us.

Manager

Revelation Pets is their UK counterpart, owned by the same firm.

Co-founder

Customer service is great, account representatives and management are aweful.

Made by pet lovers, for pet lovers. Gingr is the top pet-care software. Features include: Pet Parent Mobile App + Portal, Multi-Location Functionality, Online Bookings, Automated Reminders, Marketing Campaigns, Pet Report Cards, Staff Scheduling, In-Depth Reporting.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Notifications

Animal Database

Appointment Management

Appointment Scheduling

Automated Scheduling

Automatic Backup

Availability Management

Barcode/Ticket Scanning

Billing & Invoicing

Booking Management

Calendar Management

Calendar Sync

Client Database

Client Management

Client Portal

Commission Management

Confirmations/Reminders

Credit Card Management

Credit Card Processing

Customer Accounts

Customer Database

Customer History

Customer Management

Customer Service Management

Customizable Branding

Customizable Forms

Customizable Templates

Customization

Data Import/Export

Discount Management

Document Storage

Drag & Drop

Electronic Forms

Electronic Payments

Electronic Signature

Email Alerts

Email Management

Email Marketing

Email Reminders

Employee Management

Employee Time Clock

Event Calendar

Facility Scheduling

Group Scheduling

Inventory Management

Invoice Management

Loyalty Program

Mobile Access

Mobile Grooming

Multi-Location

Multiple User Accounts

Onboarding

Online Booking

Online Payments

Payment Processing

Personalization

Pet Birthday Tracking

Pet Grooming

Photo Management

Point of Sale (POS)

Real-Time Reporting

Receipt Management

Records Management

Recurring Appointments

Recurring Tasks

Reminders

Reporting/Analytics

Reporting & Statistics

Reputation Management

Sales Reports

Scheduling

Search/Filter

Service Catalog

SMS Messaging

SMS Reminders

Social Media Integration

Staff Management

Task Management

Task Scheduling

Third-Party Integrations

User Management

Vaccine Management

Wait List Management

Website Integration

Some users report that Gingr helps them save money by automating tasks and appreciate the potential return on investment. However, some reviewers feel the cost is high, with unexpected fees and limited flexibility reducing overall value for money.

Value for money

By industry, Gingr reviewers are most commonly professionals in veterinary (27%). The most frequent use case for Gingr cited by reviewers is appointment scheduling (77% of reviewers).

Gingr

Web-based

Android

iPhone

iPad

Windows

Chromebook

PetExec

DaySmart Pet

Pawfinity

Kennel Connection

Carepatron

Play

Stay

Enterprise

Frequent software glitches

The company is well aware of this, has tried to fix the issues, but continue to fall short.   If you want accurate accounting I would not use this product.  

There are programing errors that happen more often than we like.

71% of reviewers feel negative about Gingr’s bugs and issues. Users report encountering frequent glitches and programming errors that disrupt daily operations, such as login problems, display issues, and unreliable messaging features. Reviewers indicate that updates sometimes introduce new bugs, and they feel that some problems remain unresolved despite repeated reports. Some users say these persistent issues create frustration and can impact business processes, particularly when financial or connectivity glitches occur. Reviewers express concern that ongoing bugs and lack of timely fixes undermine their confidence in the software’s reliability.

Responsive customer support

91% of reviewers feel positive about Gingr’s quick response. Reviewers indicate that customer support is prompt and consistently provides helpful answers to questions or issues. Users think the support team responds quickly, even outside standard business hours, which they find reassuring during urgent situations. Some users say the support staff is knowledgeable and willing to provide detailed explanations or videos when needed. Reviewers appreciate that their requests are acknowledged and addressed efficiently, making them feel supported throughout their use of the software.

Accessible and intuitive design

94% of reviewers feel positive about Gingr’s user interface. Users think the web-based design makes it easy to access the system from any location, which they find especially helpful for remote management. Reviewers indicate the interface is intuitive and user-friendly, allowing even those with limited technical skills to navigate tasks with minimal effort. Some users say the dashboard provides a clear overview of daily operations, and they appreciate having multiple ways to accomplish tasks. Reviewers appreciate that learning the system is straightforward, often requiring just simple exploration to become proficient.

Good at maintaining a database of customers, email and contact info, inputting new products and services, different pricing methods

Currently our system SMS messages are not consistently being sent and there is no way to know which ones actually went to the customer.

We love how customizable the grooming calendars/appointment set up is.

They’ve recently made changes that they claim are related to Stripe, yet they completely control the processor and all changes are internal.

self-help text only; timely and reliable support was removed

No longer "Gingr"; was purchased by a corporate conglomerate or private equity (joined the pet industry investor greed train)

New private equity owners decided to back out of our contract and triples our monthly price overnight without telling us first.

customer portal is junk (our customers hate it and avoid it)

Nearly a month later, we were still stuck on PetExec because Gingr couldn’t complete the migration, and the refund still hadn’t arrived.

They just buyout other better softwares and make them disappear.

We used Gingr years ago for 2 locations and thought it would be a good idea to go back after trying MyTime for 4 years and found it very expensive.

I have spent decades in the IT and computer software industry before changing to the pet industry.

Very complicated system to  setup and maintain.

Front desk manager

No clear way to communicate with owners about their pet clients.

As a small business, I have no idea when I’ll get paid again and that is an impossible way to operate.

Would you believe I just received a response to Gingr's online "chat"?

The system accepts the files, says they’re uploaded, but they vanish.

They [vc firm] don't care about the software or service and are very arrogant.

What if I told you I submitted that question back in December 2025?

We recently took over a new site and were encouraged by Gingr to migrate from PetExec as soon as possible.

Chief Executive Officer

We have had some high and lows with the application and people who are extremely knowledgeable and others who are not.    But overall we just want them to make it right when mistakes occur and they have consistently done that for us.  

Structural Engineer

The platform also offers the most effective Mobile Accessibility and the calendar easy management and Online booking Gingr is perfect solution.

They refuse to acknowledge the needs of customers outside of the US.

Our experience has been costly, stressful, and well below the standard a professional operation should expect.

I cannot wait to switch from Gingr to a new competitor in a few months

Additionally, the credit card integration is (while very expense) convenient.

It's easy to take a quick glance and get an overview of what is going on in the facility on any given day.  

Through Gingr features the project scheduling and multiple Construction Projects information management using Gingr tools is excellent.

Report cards are the only saving grace now.

Game Developer

It simplifies processes, aids in time management, and facilitates client administration.

Colleagues have cancelled their subscription and moved to Gingr competitors and have been much happier.  

Assistant professor

They have outstanding customer service, along with it they make your life easier with efficient appointment planning system.

Used to have great features and decent customer service.

System Administrator

extremely convenient for managing appointments, payments, stock, and more for a grooming or daycare center.

Founder

Project Architect

The software has reliable content that provides care information to pet owners.

We offer grooming training retail etc as well as daycare and boarding.

Human Resources Generalist

Support is only available during limited hours and not by phone, but once going live, you won't need to contact them very much anyhow.

The application's sole flaw is that I occasionally have to submit a page twice.

Customer Support

Bugs and Issues

Pricing

Payment Management

Pet Management

Email Communication

Reservation Management

Transition and Location Management

Setup

Freelancers

Small Business

Mid-size Business

Large Enterprises

Some users report that Gingr helps them save money by automating package tracking and reducing human error, and they appreciate the ability to restructure pricing, which leads to increased revenue. Reviewers appreciate that the pricing rules simplify billing and that the investment can yield a return. Some users say the system streamlines operations, saving time and money. However, some reviewers feel the cost is high for the features provided, and they experience unexpected fees and ongoing charges even before going live. Users think the lack of flexibility in pricing rules and limited support reduce overall value for money.

Scritches

Scritches is a pet sitting and dog walking software designed to simplify the operations of small pet care businesses. It offers a range of features to streamline client management, bookings, and payments, all in one user-friendly platform. Scritches aims to help pet sitters, dog walkers, and other pet care professionals stay organized and focus on delivering care.

Time To Pet

All-in-one software trusted by over 4,000 of the world's most successful pet care businesses. Start your 14-day free trial today!

MoeGo

MoeGo is an all-in-one platform designed to revolutionize pet care businesses with automation, data insights, and real-time analytics.

Owner, Pet Sitter, Dog Trainer

took her time and helped me at every step of the process and was so patient and kind. As I am getting used to everything, any time I have a question they are so quick to answer!

The ability to get quick responses and trouble shooting help from their team is invaluable!

PetPocketbook is a pet sitting software designed to help businesses manage invoicing, billing, compensation tracking, staff scheduling and client communications, among other processes on a unified platform. Dog walkers can collect and store customers' information within a centralized profile.

Gingr vs PetPocketbook Comparison (2026)

Gingr

PetPocketbook

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives