GorillaDesk vs FieldRoutes

Housecall Pro

Jobber

PestPac

Briostack

Arborgold

Pocomos

Compare GorillaDesk and FieldRoutes based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

FieldRoutes

Finally, a field service software solution that makes life easier and delivers all the features you need without all the hassle. Acquire more customers, simplify your process, get paid on time, and track your results with FieldRoutes automation tools. Leave your competition in the dust and achieve

Briostack is all-in-one field service software for pest control and lawn care. Automate recurring fertilization, weed control, and pest jobs. Schedule, invoice, optimize routes, and run your business paperless—with easy mobile tools and customer engagement built in.


RealGreen

The automated and integrated RealGreen system was created with the green sector in mind. You can cut expenditures by 5% by implementing RealGreen solutions. We'll support you in becoming more productive, working more quickly, and supporting your company's growth in the face of competition.

Run a Pest Control company? Organize your operations, empower your team, and impress your customers with just a few clicks. Get started with a 14-day FREE trial today.

Accounting Integration

Activity Tracking

Alerts/Notifications

Appointment Scheduling

Automated Scheduling

Barcode/Ticket Scanning

Billing & Invoicing

Booking Management

Calendar Management

Chemical Usage Tracking

Client Portal

Communications Management

Contact Database

Contract/License Management

Credit Card Processing

Customer Database

Customer History

Customer Management

Customer Portal

Customizable Forms

Customizable Templates

Data Import/Export

Debit/Credit Card Processing

Dispatch Management

Drag & Drop

Electronic Forms

Electronic Payments

Electronic Signature

Email Management

Employee Management

Estimating

File Storage

Fleet Management

For Lawn Care

For Pest Control Companies

For Plumbing Industry

Geographic Maps

Image Capture

Inspection Checklists 

Inventory Tracking

Invoice Management

Job Management

Job Scheduling

Job Tracking

Location Tracking

Maintenance Scheduling

Mobile Access

Mobile App

Mobile Signature Capture

Online Payments

Payment Collection in the Field

Payment Processing

Pest Activity Tracking

Pesticide Usage Tracking

Property Layouts

QuickBooks Integration

Quotes/Estimates

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Recurring Invoicing

Recurring Orders

Reminders

Reporting/Analytics

Reporting & Statistics

Route Optimization

Routing

Scheduling

Service History

SMS Messaging

Task Scheduling

Technician Management

Third-Party Integrations

Workflow Management

Work Order Management

Some users say GorillaDesk offers good value for money for startups due to its affordability and included features. Reviewers appreciate its cost-effectiveness, but some users report rising costs with added users and challenges for international businesses.

Value for money

By industry, GorillaDesk reviewers are most commonly professionals in consumer services (41%). The most frequent use case for GorillaDesk cited by reviewers is pest control (89% of reviewers).

GorillaDesk

Web-based

iPhone

iPad

Android

Windows

Chromebook

Basic

Growth

Owner

We’ve been in this business for over 15 years and we have used Pest pack and brio stack and neither compare to the ease and functionality of gorilla desk.

Well, we’re a small company so I have to pay $99 instead of $50 and the only thing I use that upgrade it is documents

owner

Designer

Thanks to the Gorilla desk, we were able to gather all our work in one place and manage it from there.

Owner commerical pesticide applicator

Could use more general documents and chancing service address easily when selecting the wrong address

User-friendly and constant updates are just a will-made app for the phone and great software for the desktop.

service manager

They are adding new features but never solving problems on the core function of the software.

There are several small issues that on their own are not a big deal but they are never solved, so they have stacked up.

So, I have to go back to old notes to copy any past over and over.

General Manager 

The mobile functions like adding documents is really easy.

There is some slowness and occasional crashing, but very minimal.

I am able to sync GorillaDesk with quickbooks online and my bank account so it all works together very nice.

Now they tell me that the problems can not be reproduced on their end.

Pest Control / Owner

Need more administrative permission on the phone app.

Customer service used to solve issues quickly.

The best short statement I can make to describe my impression with GorillaDesk at this point, would be to say that all of the other competing software packages I've used before seem to be designed around what works for the software company, whereas GorillaDesk is designed with what makes sense for the end user in mind, and what is convenient for them, whether technicians, managers, sales, or dispatch.

Branch Manager

The team over there was quick to call me and assist me with help

Great software, easy to use, process payments and manage my customer base both from the mobile app when I am out in the field to at my computer.

I would to see the ability of sending out a company news letter to all my current customer via email.  

Good customer service is really good if you need help they’re quick to respond

Owner operator

When I make a customer account and enter a job in the field, it doesn’t show up right

Owner 

I like the the Chemical used and locations are on the work orders and invoices.

Owner/operator

I wish that the customer history was on the same page as the current job.

Owner/Operator

The customization really helps me make it my own.

I wish there was more reporting on my active services to see my companies overall book value

Route Manager

Sometimes you run into a situation where what you used, or where you used it, or how you used it, aren't easily described by the choices available, although I am aware you can customize them from the desktop, but some of the more obscure ones you wont realize until they are encountered.

Even when my online help got sick and was unable to be available for the appointment, the lady that  answered the phone was able to step right in on a moments notice.

Multiple Titles

Ease of use; ability to bar code items to keep track of items;  the ability to collect & utilize data, as well as keeping track of technicians on the job.  

It's easy to use, operates smoothly, any tune I have a questions support is fast to respond.

The few small problems that I’ve had have been corrected quickly.

Only thing I can say as of know is the mobile app.

Excellent help, training and tips integrated into the software and someone has been available immediately when I've needed more specific help.

coach 

the organization of schedules, how much it facilitated, increased productivity and time savings

Vice President 

Features that are beneficial are ease of use, tech support, scheduling, estimates and work orders.

Need a better way to add the delusion rate to my paperwork.

Customer service is definitely a high priority.

Instead of going into edit invoice to add signature.

CoOwner

Saving a ton of time in the office and invoices are being paid alot faster

Pest control 

Owner/ Certified Applicator

Even though most issue have been addressed with YouTube videos, I prefer more personal interactions.

I am not that savvy with software and was able to not only implement it, but feel comfortable with it with only a few hours of online help.

It can be found through the desktop easily enough, but not in the app.

Bugs and Issues

Phone Support

Ease of Use

Customer Support

Office Management

Paperless Documentation

Customer Tracking

Small Business

Mid-size Business

Freelancers

Some users say GorillaDesk offers good value for money, especially for startups and smaller operations, highlighting its affordability and the range of features included in lower-tier plans. Reviewers appreciate that the software is cost-effective compared to competitors and easy to use. Some users report that the pricing structure allows for business growth, but others feel costs increase quickly when adding users or schedules. Some reviewers find the Pro version expensive and wish more features were available in the cheaper plan. Some users indicate that pricing in US dollars can be challenging for international businesses.

PestPac is a cloud-based software for pest control businesses which covers scheduling, routing, dispatching, materials management & tracking, billing, and more

Run a field-service company? Organize your operations, empower your team, and impress your customers with just a few clicks. Get started with a 14-day FREE trial today.

Run a lean, mean, pest-fighting machine with commercial, residential, and multi-unit operations software and integrated marketing that makes life easier. Earn more business, simplify your process, get paid promptly, and track your results with automation tools that help your business grow quickly.

Activity Dashboard

Timesheet Management

By industry, FieldRoutes reviewers are most commonly professionals in consumer services (45%). The most frequent use case for FieldRoutes cited by reviewers is pest control (93% of reviewers).

Users and use cases

Reviewers indicate that FieldRoutes offers good value for money compared to previous software, and some users appreciate improvements in cash flow and ROI. However, some reviewers find it expensive, report hidden costs, and dislike limited pricing transparency.

FieldRoutes is a pest control tool offering key features such as billing and invoicing, scheduling, mobile access, and routing, among others.

Did not care for the service proposals on the lawn programs as it was as very confusing for the customer and any changes would cost over a hundred dollars per hour

Currently I have been locked out of my account for 3 days due to a bad card on file, and even though I paid the balance in full the second I was locked out, they have made no effort to get me back into my account to run my business, which has been on hold for three days now.  

I have been a customer for 5 years now because I like the software, but I'm at the point where I am fed up with not feeling like a priority.   When issues come up be ready to wait for days, weeks, and even months for a solution.  

Owner/manager

This company ignores customers, misplaces information, acts as if they don’t know what’s going on, has a revolving door of employees, runs in circles (and runs you in circles as well) and somehow expects you to pay cancellation fees when you’re out of contract length.

Pest control operations run pretty smooth.

Partner

Left (and this the truth) 57 voice message when we were not able service a huge account with over 70 devices.

Currently this is creating a situation that if not just us, but anyone is not able to properly report to the governing agencies who is going to held accountable?

Technician

The User name interface is clean and everything excluding payment set up is pretty easy and clean to navigate.

Not being able to get a response from the support team creates a "you are on your own situation."

Assistant Office Manager

The billing functions and features has helped us to reduce the use of paper, and speed up the monthly billing process.

That it work slow sometimes and makes it hard to open the routes

They will always respond to emails, typically within a day or two, but the help there is laughable.  

I have lost so much money to their slow responses and how it has effected the operations of my business.  

She was not trained to give us real world training on the mobile app.

The trainer only gave us training on the office desktop software.

I wish their payment system was simpler like stripe.

GorillaDesk vs FieldRoutes Comparison (2026)

GorillaDesk

FieldRoutes

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives