GorillaDesk vs ServiceWorks

NetSuite

Jobber

FieldRoutes

PestPac

Workiz

Commusoft

Compare GorillaDesk and ServiceWorks based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

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PestPac is a cloud-based software for pest control businesses which covers scheduling, routing, dispatching, materials management & tracking, billing, and more

Jobber is a field service management software that helps home service businesses stay organized and streamline customer experiences. With AI tools such as Jobber Copilot and automated marketing features, administrators can provide 5-star service.

Run a field-service company? Organize your operations, empower your team, and impress your customers with just a few clicks. Get started with a 14-day FREE trial today.

Accounting Integration

Activity Tracking

Alerts/Notifications

Appointment Scheduling

Automated Scheduling

Barcode/Ticket Scanning

Billing & Invoicing

Booking Management

Calendar Management

Chemical Usage Tracking

Client Portal

Communications Management

Contact Database

Contract/License Management

Credit Card Processing

Customer Database

Customer History

Customer Management

Customer Portal

Customizable Forms

Customizable Templates

Data Import/Export

Debit/Credit Card Processing

Dispatch Management

Drag & Drop

Electronic Forms

Electronic Payments

Electronic Signature

Email Management

Employee Management

Estimating

File Storage

Fleet Management

For Lawn Care

For Pest Control Companies

For Plumbing Industry

Geographic Maps

Image Capture

Inspection Checklists 

Inventory Tracking

Invoice Management

Job Management

Job Scheduling

Job Tracking

Location Tracking

Maintenance Scheduling

Mobile Access

Mobile App

Mobile Signature Capture

Online Payments

Payment Collection in the Field

Payment Processing

Pest Activity Tracking

Pesticide Usage Tracking

Property Layouts

QuickBooks Integration

Quotes/Estimates

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Recurring Invoicing

Recurring Orders

Reminders

Reporting & Statistics

Reporting/Analytics

Route Optimization

Routing

Scheduling

Service History

SMS Messaging

Task Scheduling

Technician Management

Third-Party Integrations

Work Order Management

Workflow Management

GorillaDesk

Android

Web-based

Windows

iPad

iPhone

Owner

My experience has been great I purchased this when I first started my business and it’s been my best investment.

I love how easy this product is to use and the amazing customer service that is given. Any question that I have is easily answered by their team.

Owner/Operator

The only one problem that I have encountered, has been the condition where weather, or telecommunications failure has not allowed me to contact the main software server directly.

Owner/trained monkey

Minimal learning curve, powerful, off site storage of customers, awesome integration, works flawlessly on multiple platforms, easy to train users, great reports.

Easy to understand, integrated, easy to use, good price, great customer service, just a really great product.

I love the ease of use and how it grow with my company. I love that Gorilla desk is constantly adding new features.

Communications officer

The ease with which the system can be operated is really heaven sent. This software has saved a whole bunch of time that would generally be used doing the old traditional paperwork.

Good customer service is really good if you need help they’re quick to respond.

They are willing to help and always improving there product so it not out dated.

President

Excellent software for pest control business management - highly recommended.

Owner/Operator 

Has pretty much everything I need, easy to use and best customer service.

Producer

What I like most about Gorilladesk is that it makes it easy for you to organize your day to day tasks.

I like how easy it is to use and the price. There are other software  options that are much more expensive and clunky.

I paid in full for this software and after using it for 6 months it’s really just garbage. I was told there is no refund of unused months available.

Customer service is quick and very knowledgeable about their product. Best customer service hands down.

Exterminator

Great customer support, at start of use, customer service checked in often to make sure all was well.

That your limited on the mobile app from the desktop version.

Operations Manager

The invoice fields on mobile are difficult to use when writing service reports.

GorillaDesk screenshot: GorillaDesk can be accessed on any device using the web solution or Android and iOS mobile apps

GorillaDesk screenshot: Field employees can view upcoming jobs on their calendar with a location map and appointment details

GorillaDesk screenshot: GorillaDesk automatically generates optimized routes for multiple job stops

GorillaDesk screenshot: Payments can be processed through the system with Stripe payment integration

GorillaDesk screenshot: The calendar tool allows employees to view their schedule at a glance

GorillaDesk screenshot: Appointments can be set up with all important information including time, location, type of job, duration, and more

Freelancers

Mid Size Business

Small Business

NetSuite is an AI-powered cloud-based business management suite. It helps organizations streamline their operations and gain real-time insights into their performance. The suite caters to a range of industries such as manufacturing, retail, and professional services.

Commusoft is a field service management software that streamlines operations for apartments, hotels, and offices. The tool helps manage admin work and provides automation, lead conversion, and profitability insights to drive growth.

Workiz is a cloud-based and AI-enabled field service management (FSM) software that helps professionals streamline operations, including scheduling, dispatching, and invoicing.

ServiceWorks is a cloud-based field operations management solution which provides tools for scheduling, dispatch, accounting, inventory management, point of sale (POS), and more. The software is designed to end-to-end business management for service, and delivery companies.

Access Controls/Permissions

Accounting

Activity Dashboard

Address Book

Appointment Management

Asset Tracking

Attendance Management

Attendance Tracking

Audit Management

Audit Trail

Availability Management

Barcoding/RFID

Billing Portal

Calendar Sync

Calendar/Reminder System

Client Database

Client Management

Color Codes/Icons

Communication Management

Confirmations/Reminders

Contractor Management

Cost Database

Cost Management

Cost Tracking

Credit Note

Customer Service Management

Customizable Branding

Customizable Fields

Customizable Invoices

Customizable Reports

Delivery Tracking

Document Management

Document Storage

Documentation Management

Driver ETA

Electrical Estimating

Email Reminders

Employee Database

Employee Scheduling

Equipment Maintenance

Equipment Management

Equipment Tracking

Event Scheduling

Financial Management

For Carpet Cleaners

For Commercial and/or Industrial Electrical Contractors

For Field Service

For Handyman Industry

For Janitorial Services

For Locksmiths

For Manufacturers

Forms Management

Geolocation

Group Scheduling

Historical Reporting

Hourly Billing

Import/Export Management

Interaction Tracking

ServiceWorks

Linux

As of this year alone, I overpaid my contractors by over $5,000 because ServiceWorks was double tipping them in their system. I was losing money on half of my jobs.

ServiceWorks has been a game changer. We love everything about ServiceWorks and have been happy with the customer management tools.

accounts receivable

Still have a few glitches that cause daily issues, sometimes calls are lost ( or pervious calls) and this makes for angry customers.

Director of Sales and Marketing

Sensitive content hidden] was fantastic. I love the fact that you receive a person that is completely knowledgeable of all facets of the software.

OWner

The ability to break each job down to its component cost and let you know what your true cost and margins are on each job is great.

GorillaDesk vs ServiceWorks Comparison (2026)

GorillaDesk vs ServiceWorks Comparison (2026)

GorillaDesk

ServiceWorks

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives