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Digitail
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14
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The best cloud-based veterinary practice management software
Table of Contents
Digitail - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2026
Digitail overview
What is Digitail?
Digitail is the leading AI-native, all-in-one platform built to power every part of your veterinary clinic, from scheduling and exams to billing, inventory, and client communication.
Trusted by over 10,000 veterinary professionals worldwide, Digitail helps teams work smarter, see up to 2× more patients per day, and finally get home on time.
With 20+ built-in AI workflows, 50+ integrations, and a connected Pet Parent App, Digitail unifies your medical records, payments, and communications in one seamless cloud platform.
Features like AI SOAP dictation, smart charge capture, automated follow-ups, and real-time inventory tracking eliminate manual work and missed revenue, so your team can focus on care, not clicks.
Enjoy migration, white-glove onboarding, and dedicated support from real vet professionals who understand your day-to-day.
See Digitail in action by booking a free, personalized demo today!
Starting price
per month
Pros & Cons
User Interface
Customer Support
Medical Records
Inventory Management
Pricing
Digitail’s user interface
Digitail review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.4
Ease of use
4.5
Customer support
4.7
Reviews sentiment
What do users say about Digitail?
Users report Digitail is user-friendly, intuitive, and easy to access from anywhere, making daily tasks and onboarding new staff straightforward. They find it especially helpful for managing veterinary practices, streamlining patient records, appointment scheduling, and improving client communication with automated reminders and a convenient app. Most say it saves time and increases efficiency for both staff and clients.
Reviewers appreciate the responsive and helpful customer support, frequent updates, and willingness to incorporate user feedback. They note some areas for improvement, such as occasional workflow challenges, learning curves, and requests for more customization, but feel the platform is continuously evolving.
Select to learn more
Who uses Digitail?
Based on 106 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Digitail's key features
Most critical features, based on insights from Digitail users:
All Digitail features
Features rating:
Digitail alternatives
Digitail
Starting from
289
/user
Per month
Shepherd
Starting from
299
Per month
DaySmart Vet
Starting from
116
Per month
ezyVet
Starting from
260.5
/user
Per month
Digitail pricing
Value for money rating:
Starting from
289
/user
Per month
User opinions about Digitail price and value
Value for money rating:
To see what individual users think of Digitail's price and value, check out the review snippets below.
sebastian b.
Managing Partner
Kaytee B.
Manager Inventory Lead
Digitail integrations (13)
Integrations rated by users
We looked at 106 user reviews to identify which products are mentioned as Digitail integrations and how users feel about them.
Integration rating: 4.5 (12)
Integration rating: 4.6 (7)
“Linking Stripe to Wix processes customer payments and subscription billing securely through API webhooks without building payment gateways.”
Conann F.
Software Engineer
Integration rating: 4.5 (4)
“Sometimes the text blaze fill ins will not be placed in the correct spot or will keep the slash in the text”
Becca P.
Veterinarian
Integration rating: 5.0 (3)
“All the data that is processe in AIdaptIQ is finally pushed in Quickbooks online as the final transaction.”
Vish R.
Owner
Other top integrations
Digitail customer support
What do users say about Digitail customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Digitail customer support.
Widespread user sentiment highlights Digitail's responsive, friendly, and helpful customer support team as a major advantage.
A minority of users report issues with lack of timely or effective customer support, especially during troubleshooting.
Support options
Training options
To see what individual users say about Digitail's customer support, check out the review snippets below.
“They have a great customer service and get things worked out quickly and efficiently.”
Donna R.
Veterinarian
“Also, they provide great customer support, the entire team from Digitail is always ready to help.”
Anca L.
Veterinarian, Manager
“This is a Romanian-based company that rolled out into the US market way too soon without the proper tech support.”
Nancy W.
Admin Mgr
Digitail FAQs
Digitail has the following typical customers:
Freelancers, Small Business, Large Enterprises, Mid-size Business
These products have better value for money
Q. What level of support does Digitail offer?
Digitail offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, Phone Support
