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Digitail

Best cloud-based software for a thriving veterinary practice

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Digitail Pricing, Features, Reviews and Alternatives

Digitail product overview

Price starts from

$

95

/momonth
Per Feature

What is Digitail?

Want to grow your practice and take on new clients? Look no further! Digitail is a state-of-the-art, cloud-based veterinary practice management software solution made by vets, for vets.

Key benefits of using Digitail

Digitail is not your ordinary practice management software. It’s an all-in-one problem-solving solution designed for busy vets that like to stay on top of things. Think of it like your practice’s BFF when it comes to boosting efficiency and providing a better client experience. Vets everywhere rely on Digitail to get new clients, communicate like a pro, improve their workflow and client retention.

Our modern, easy to use veterinary software is a game-changer, thanks to:

- The unique Pet Parent App is available for enhanced and easy client communication

- The ability to fully customize the cloud-based software to your practice’s specific needs

- The real reporting capabilities you need to capture your business performance and growth potential

- Tons of time-saving features and integrations that will transform the way you interact with clients, manage stocks or fill in medical records

- The user-friendly interface that delivers everything needed for vet practices of any size

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
24/7 (Live rep)
Knowledge Base
Chat

Training options

In Person
Webinars
Documentation
Live Online
Videos

Digitail pricing information

Value for money

4.9

/5

47

Price starts from

$

95

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Digitail features

Functionality

4.6

/5

47
Total Features47 1 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Third Party Integrations
Inventory Management
API
Billing & Invoicing
Data Import/Export
Alerts/Notifications

Functionality contenders

Digitail users reviews

Overall rating

4.9

/5

47

Positive reviews

96%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.53/10
Rating distribution

5

4

3

2

1

43

2

1

1

0

Pros
Thus, we have been transitioning from paper to digital, and the guidance from Digitail has been useful and supportive. Thank you, [SENSITIVE CONTENT], for all your training and patience.

AM

Autumn M.

Super great customer support, the software was a good addition to our practice, helps me and my collegues.

FH

Felicia H.

Would recommend this software - and happy to give back to them to reciprocate the great service.

Rafael P.

Cons
The only minor thing that i hate is the fact that when i search for something i don t find the price regarding the product.

mc

mitra c.

That it is an internet platform and sometimes if it is something wrong with the internet reciever i can not run it.

GN

GIULIA N.

You depend on the netwotk, if the network fail you can't acces the application.

GL

Griveteanu L.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hands down the best option for my small mobile practice

Reviewed a year ago

Changing software is pretty stressful but I couldn't be more grateful for their hard work and patience in helping me get up and running. Its smooth and quick and simple software - just does what you need it to do.

Pros

I've been locum Vet for 10+ years so I've used pretty much every system out there, I was in the final stages of signing up with another market leader (that I shall leave un-named but they are a respected 4.5 star company) - That company was going to charge me double per month which is fine for the extra functionality. The it turns out that the conversion into that software - they were going to charge...

Cons

Some things labelled in different ways - but learned pretty quickly how it works and there was good one on one webinar service.

Vendor response

It's an honor to work with you Rafael! Looking forward to more suggestions as you are always forward-thinking and spot on.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It helps me keep track of charges

Reviewed 6 months ago

Since using Digitail I saw that I'm always up to date with my client invoices. They also get synced with my Quickbooks account instantly and this makes my accountant's life (and mine) so much easier.

Pros

I really like the easy billing and the fact that I can directly charge my clients online. I use this feature a lot, especially for telemedicine consultations or to take a downpayment for euthanasia services.

Cons

It's more of a "feature" request — I'd like to be able to create different templates & designs for my invoices.

Vendor response

Thank you so much Dr George! It is a pleasure to work with you and your team and to see how the practice has grown over the past 2 years!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best decision - excellent customer support

Reviewed 2 months ago

Digitail is great. Our practice is small animal, mostly walk-in, some appointments, fast-paced. We are also primarily paper- based. Thus, we have been transitioning from paper to digital, and the guidance from Digitail has been useful and supportive. Thank you, [SENSITIVE CONTENT], for all your training and patience. Each time we encounter a potential stumbling block (such as how to enter walk-in appointments or view images of the paper based history or how to import paper files or take images during exams or modify a SOAP if it is open on multiple devises and being edited at the same time by multiple users) we have discovered that Digitail has already figured out the solution. I believe Digitail can be useful and adaptable in any practice.

Pros

The best thing about this software (besides meeting my prerequisites that it be cloud-based and have a pet parent portal) is that the company provides excellent customer service, training, and advice. Plus, each person with whom I have communicated is friendly and passionate about both the software and animal care.

Cons

At first, when reading reviews, I couldn’t tell if the software was being used in the USA, because some of the reviews said they were in Europe, so I wasn’t sure if it would meet the board requirements for medical record- keeping. I called and spoke with [SENSITIVE CONTENT], based in Canada, and got to use a trial version of the software. She answered all my questions, and I learned that the software is being used in the USA. I practice in south Texas, and am thrilled to have found Digitail.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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A work in progress but incomplete

Reviewed 5 months ago

Would hope to be able to recommend in future but currently not fit for service

Pros

Brilliant CRM and app features, scheduling and reminders efficient

Cons

Non existent customer service, troubleshooting or business management features. Accounting functions inaccurate and incomplete

Vendor response

Hi Lindsey, super sorry for what you have experienced. Our team in Ireland will reach out and redo the training with the team to make sure you are taking advantage of all the features!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Simple Management Software

Reviewed a month ago

I like the simplicity of this software and the ease of connecting with the clients through email and texting.

Pros

Very simple, easy to use. Intuitive. Customizable

Cons

It's still a work in progress... I cannot add vaccines given by other clinics, the date switches to European style (Day, Month, Year) on the printable reports.

Digitail FAQs and common questions

Digitail has the following pricing plans:
Starting from: $95.00/month
Pricing model: Subscription
Free Trial: Available


Digitail has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Digitail supports the following languages:
Hungarian, Indonesian, Portuguese, Russian, Hebrew, Chinese (Traditional), German, Danish, French, Thai, Czech, Spanish, Norwegian (Bokmal), Japanese, Chinese (Simplified), English, Swedish, Finnish, Turkish, Irish, Arabic, Korean, Italian, Dutch, Ukrainian, Polish


Digitail supports the following devices:
Android, iPhone


No, Digitail does not have an API available.


Digitail integrates with the following applications:
QuickBooks Online Advanced, Stripe, SendGrid, Stripe Billing, QuickBooks Online


Digitail offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, 24/7 (Live rep), Knowledge Base, Chat

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