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Digitail

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Best cloud-based software for a thriving veterinary practice

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Digitail Pricing, Features, Reviews and Alternatives

Digitail product overview

Price starts from

300

Per month

Other

What is Digitail?

Want to grow your practice and take on new clients? Look no further! Digitail is a state-of-the-art, cloud-based veterinary practice management software solution made by vets, for vets.

Key benefits of using Digitail

Digitail is not your ordinary practice management software. It’s an all-in-one problem-solving solution designed for busy vets that like to stay on top of things. Think of it like your practice’s BFF when it comes to boosting efficiency and providing a better client experience. Vets everywhere rely on Digitail to get new clients, communicate like a pro, improve their workflow and client retention.

Our modern, easy to use veterinary software is a game-changer, thanks to:

- The unique Pet Parent App is available for enhanced and easy client communication

- The ability to fully customize the cloud-based software to your practice’s specific needs

- The real reporting capabilities you need to capture your business performance and growth potential

- Tons of time-saving features and integrations that will transform the way you interact with clients, manage stocks or fill in medical records

- The user-friendly interface that delivers everything needed for vet practices of any size

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum
24/7 (Live rep)
Knowledge Base
Chat

Training options

Webinars
Documentation
Live Online
Videos
In Person

Digitail pricing information

Value for money

4.9

/5

72

Starting from

300

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Digitail features

Functionality

4.4

/5

72

Total features

44

1 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Third-Party Integrations
Inventory Management
API
Data Import/Export
Alerts/Notifications
Billing & Invoicing

Functionality contenders

Digitail users reviews

Overall Rating

4.8

/5

72

Positive reviews

94

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.23/10
Rating distribution

5

4

3

2

1

61

7

3

1

0

Pros
The experience with Digitail and the team behind it was excellent, being extremely receptive to all our needs and ensuring a very good communication with us.
Thus, we have been transitioning from paper to digital, and the guidance from Digitail has been useful and supportive. Thank you, [SENSITIVE CONTENT], for all your training and patience.
Super great customer support, the software was a good addition to our practice, helps me and my collegues.
Cons
We didnt receive any proper training and had a hell of a time figuring it out. SENSITIVE CONTENT] did try but seems her hands are full.
That it is an internet platform and sometimes if it is something wrong with the internet reciever i can not run it.
Billing still has a few glitches and the app for our clients is hard to use.

Overall rating contenders

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Monica B.

Veterinary, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User friendly solution for both vets and pet owners.

Reviewed 4 years ago
Pros

The fact that someone came with a very ingenious solution for digitalizing not only pet's healts records, but also all the registers that our country legislation requires and was able to make it user friendly helped me and my colleagues the most. Now we don't lose precious time doing the inventory every month, or checking if our assistants have removed pricesely the drugs used that day from our stock,...

Cons

At first I thought it will be difficult to transfer the old virtual database to Digitail, but I was pleasantly surprised that their consultants found a personalised solution for us that dind't require as much time or effort as expected.

Vendor response

Thank you Dr Monica! It was a pleasure to assist you with the data migration!

EC
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Erin C.

Veterinary, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We LOVE Digitail!

Reviewed 9 months ago
Pros

First and foremost, the software is so easy to use and very functional. One of the great things about it is being able to access it ANYWHERE. The pet-parent portal is also genius and our clients are definitely fans! The chat function and diary updates are great for managing difficult cases. We also really like how the treatments are so easily approved and declined within a SOAP note and then anything...

Cons

There have only been a few small things I've noticed that I wasn't a fan of or feel should be worked on a bit more. The one thing I find slightly inconvenient is having to remove pricing when sending a record so instead of hitting just "send email" we have to go into the "advanced records options" every time to change it. One other thing is not being able to apply a 0 to the low end of an estimate...

Vendor response

Hello Erin, First off, thank you for your detailed and glowing review of Digitail! We're ecstatic to hear about your positive experiences with the platform. We've always prioritized providing software that is user-friendly and functional, so it's fantastic to know that features such as our pet-parent portal, chat function, and intuitive invoicing have made a marked difference in your practice. Your feedback is a testament to our mission of continuously refining our software to suit the ever-evolving needs of practices like yours. Your insights will be essential as we plan the next updates and enhancements. Our team is always on the lookout for ways to improve, and feedback from our users is invaluable in that process. We'll keep striving to exceed your expectations!

LE
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Lindsey E.

Veterinary, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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A work in progress but incomplete

Reviewed 3 years ago

Would hope to be able to recommend in future but currently not fit for service

Pros

Brilliant CRM and app features, scheduling and reminders efficient

Cons

Non existent customer service, troubleshooting or business management features. Accounting functions inaccurate and incomplete

Vendor response

Hi Lindsey, super sorry for what you have experienced. Our team in Ireland will reach out and redo the training with the team to make sure you are taking advantage of all the features!

DC
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Douglas C.

Veterinary, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Constantly Updating

Reviewed 2 years ago

This team is constanty updating and improving. I have been with them from early in the process and it has developed dramatically! Can't wait to see where it continues in the future!

Pros

Eventually the app interacting directly with the PIMS will be the strength of this software. It is very close to being irreplaceable. The SOAP is currently easy to use and friendly to look at.

Cons

The biggest con is the age of the company. They are constantly looking to increase the integrations that they have access too and as that continues to broaden the strength of the product with continue to improve.

Vendor response

Thank you so much Dr C!! The advice that we have received from you and your team has been super helpful!

GM
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George M.

Veterinary, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It helps me keep track of charges

Reviewed 3 years ago

Since using Digitail I saw that I'm always up to date with my client invoices. They also get synced with my Quickbooks account instantly and this makes my accountant's life (and mine) so much easier.

Pros

I really like the easy billing and the fact that I can directly charge my clients online. I use this feature a lot, especially for telemedicine consultations or to take a downpayment for euthanasia services.

Cons

It's more of a "feature" request — I'd like to be able to create different templates & designs for my invoices.

Vendor response

Thank you so much Dr George! It is a pleasure to work with you and your team and to see how the practice has grown over the past 2 years!

Digitail FAQs

Q. What type of pricing plans does Digitail offer?

Digitail has the following pricing plans:
Starting from: $300.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Digitail?

Digitail has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Digitail support?

Digitail supports the following languages:
English


Q. Does Digitail support mobile devices?

Digitail supports the following devices:
Android, iPad, iPhone


Q. Does Digitail offer an API?

Yes, Digitail has an API available for use.


Q. What other apps does Digitail integrate with?

Digitail integrates with the following applications:
Vetcove, QuickBooks Online Advanced, Stripe, Talkatoo, SendGrid, Stripe Billing, QuickBooks Online, ReviewTrackers


Q. What level of support does Digitail offer?

Digitail offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat

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