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Hippo Manager vs Instinct Science Comparison (2026)

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Good recommendations?

Hippo Manager

Instinct Science

Overview

Cloud Veterinary Practice Management Software designed for better work/life balance for veterinarians. Features include lab integrations, built-in payment processing, customizable and secure. Works on any device, simple to learn, accessible anywhere.

Instinct is the new cloud-based operating system for the modern veterinary hospital: a full electronic medical records and practice management system.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

119

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Free

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

3.9

133

Value for money

Ease of use

Features

Customer support

52%

would recommend this app

4.9

238

217

Value for money

Ease of use

Features

Customer support

97%

would recommend this app

Pros

“Other times information will be saved in the medical record, then disappear. If you want to use their system to send email reminders, the reminders are generated as a separate email for each individual service, with literally nothing else in the body of the email, e.g., body of email will be Rabies vaccine 1 year. ”

Sarah C.

Owner and veterinarian

“I really liked that it was customizable so each department can make it best for what they need to see at a glance.”

Keri B.

Office Manager

“To actually have a usable reminder, it is necessary to add some type of message, combine the different emails, and delete the duplicates. ”

Sarah C.

Owner and veterinarian

Pros

“We had some confusion when first using the system with processing payments but we quickly worked with the support team and they helped us with a SOP to prevent this problem from happening”

Kelsey O.

RVT

“Our medical team is able to customize templates to their preferances and finds the integration with our medical services and referral partners seamless. ”

Michelle W.

CEO

“The anesthesia charting for accurate monitoring, the whiteboard feature for inhospitality patient care, and the ability to put in orders and have them be math-checked to reduce potential incorrect dosing.”

Ares A.

RVT

Cons

“It also had development issues like reports not generating or financial mistakes that couldn’t be corrected without contacting support.”

Keri B.

Office Manager

“Sometimes, one patient name will show in the upper left corner, but the record will actually be for a different patient, which has caused records to be entered under the wrong patient. ”

Sarah C.

Owner and veterinarian

“As another reviewer mentioned, the "upgrade" to 2.0 has made the software so difficult and frustrating to use. ”

Sarah C.

Owner and veterinarian

Cons

“Also occasionally, the lag time for the "tagged to" symbol to appear on a patient's chart is slow, so multiple coworkers have started to work on the same patient without realizing it.”

Megan M.

ICU and ECC CVT

“The rest of the PIMs is a little more clunky and the medical records sent to other hospitals are cluttered and a bit harder to interpret.”

Jonah W.

Veterinarian

“Toggling back and forth can cause some time delay when toggling between treatments to fill out discharges.”

Amber S.

Vetereinarian