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Kennel Connection vs Gingr Comparison (2026)

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Good recommendations?

Kennel Connection

Gingr

Overview

KC offers desktop & cloud management software which enables pet boarding, daycare, grooming and petsitting centers to manage facilities efficiently.

Made by pet lovers, for pet lovers. Gingr is the top pet-care software. Features include: Pet Parent Mobile App + Portal, Multi-Location Functionality, Online Bookings, Automated Reminders, Marketing Campaigns, Pet Report Cards, Staff Scheduling, In-Depth Reporting.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

Value for money

Ease of use

Features

Customer support

76%

would recommend this app

4.5

223

158

Value for money

Ease of use

Features

Customer support

80%

would recommend this app

Pros

“Overall, Kennel Connection had responsive customer care, you could customize and set up your kennel however worked best for your business, and there was built in tracking of who booked what.”

Makenna O.

Marketing Manager

“You can easily book dogs as well as keep track of what employee booked what.”

Makenna O.

Marketing Manager

“I have used Kennel Connection for many years and many updates and many new innovations.”

Denise J.

President

Pros

“I invested hundreds of hours setting up Gingr, manually moving thousands of pre-booked appointments, customizing the system, and training my team.”

Rhonda T.

Owner and Senior Stylist

“Grooming booking needs a place to show request dogs or more colors for the calander ex daycare dogs in one color”

Jayda L.

Groom manager

“We like how it is a one stop shop platform: online booking, reporting, vaccine tracking”

Misty H.

Manager

Cons

“However, i don't like the change in self updates, the lose of personal support page and the ability to make change suggestions from the support page.”

Christina W.

President

“I also don't like that you do not have the ability to enlarge specific screens or edit most reports.”

Christina W.

President

“Not being able to send invoices and have clients pay through live access.”

Melanie P.

Owner/Operator

Cons

“In my opinion, Gingr seems more focused on signing up new customers than supporting the ones already paying them. If they don't have the capacity to answer phones, return voicemails, or resolve business-impacting issues, why continue bringing on more businesses?”

Rhonda T.

Owner and Senior Stylist

“They're happy to collect subscription fees while existing customers are left with unreliable software, disappearing client records, and customer support that is effectively nonexistent.”

Rhonda T.

Owner and Senior Stylist

“The only thing keeping us here is the enormous amount of time and effort it would take to start over while trying to keep our business running. If your business depends on reliable software and responsive customer support, I cannot recommend Gingr.”

Rhonda T.

Owner and Senior Stylist