Liberty Pricing, Features, Reviews & Comparison of Alternatives

Liberty

Knowledge, content & library management solution

4.78/5 (9 reviews)

Liberty overview

What is Liberty?

Liberty from Softlink is a cloud-based knowledge & content management and library automation solution which enables the management of all library resources, whether physical, electronic, or virtual, from a single platform. The system is used by public libraries, specialist libraries, academic and higher education institutions, law firms, nonprofit organizations, government, and more.

Liberty allows users to manage and report on all library resources from within a single platform. Various navigation and search options are built-in, including book carousel navigation, predictive text searching, full-text search, faceted search, and advanced federated search. Library staff and users can manage their own personal library profiles, allowing self-service requesting and reservation of resources, and loan renewals. The system is self-checkout ready, with support for barcode and RFID scanning, and allows MARC21 records to be imported from other databases and libraries around the world.

Liberty also offers a range of custom modules for managing different library functions. The acquisitions module is designed to streamline the ordering and receipt processes for resources, with users able to configure cost centers, funds, and budgets, track expenditure, and review running budgets. Integration with OverDrive allows users to download audiobooks and eBooks directly from within the search interface in Liberty, via eZRead. The serials module enables the management of subscriptions to electronic journals and periodicals, with automatic notification of new arrivals, automated check-in processing, cataloguing of individual articles, and more. Third party integrations supplement the library catalogue with book reviews, cover images, summaries, tables of contents, annotations, excerpts, author biographies, and other information. SIP2 integration also allows users to connect Liberty with security gates, self service machines, and other hardware.
www.softlinkint.com

Pricing

Pricing options
Subscription
Value for money
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Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia

Supported languages

English
Liberty screenshot: Liberty allows users to manage all of their library's resources, whether physical, electronic, or virtual, from a single interfaceLiberty highlights videoLiberty screenshot: Full-text, predictive text, faceted, and federated search functionality is built into LibertyLiberty screenshot: The advanced federated search can access more than 1600 research databasesLiberty screenshot: The Library Link app allows borrowers to manage their library profile from anywhereLiberty screenshot: Library Link allows users to view resources, and displays their availability in the resource listLiberty screenshot: Users can reserve resources through the Library Link appLiberty screenshot: Detailed information on each resource can be accessed through the Library Link app

Liberty user reviews

Excellent
7

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.7
  4.6
  4.3
  5.0
Jennifer Barlow

Reliable, with all the functionality I need

Used daily for 2+ years
Reviewed 2020-05-12
Review Source: Capterra

Liberty helps me efficiently maintain, promote and circulate our collection. Softlink is a trusted partner.

Pros
Liberty is a solid tool. It does everything we need it to do. I use OPAC, Cataloging and Circulation. The OPAC is attractive and easy for users to navigate. Cataloging is straightforward and efficient; I import MARC records and edit them for our catalog. Circulation is quick and easy too. Above all, tech support is superb - they are friendly, knowledgeable, and responsive.

Cons
I create statistical reports every month and I wish I didn't have to re-enter the dates for each metric I am checking. Also, Liberty is set up to work well with bar codes, but we don't bar code our collection so we have to key in circulation data. (That is not really Liberty's fault though!)

Response from Softlink Information Centres


Hello Jennifer,

Thank you so much for taking the time to review Liberty.

We are delighted you find the functionality and performance of our library management system fulfils your requirements so well.

Thank you for your endorsement of our Support team. We are proud of our support record and, like you, think our team is superb!

Your review will be shared with the Softlink team and once again, thank you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Eric Goodman

Liberty is the total pakcage

Used daily for 2+ years
Reviewed 2019-08-20
Review Source: Capterra

Pros
It has the ability to be tailored to specific information needs. Liberty is our institutional repository of journal articles (we publish two journals), books, papers, and website information. The Liberty home page provides quick reference to most used information along with quick reference to additional resources. Library users (our members) consider the library to be their major member benefit because of the usefulness of the catalog which is due to the capabilities of Liberty.

Cons
I would like to have a full MARC editor. The resource records are very powerful and have great functionality; but there are times that a would like to be able to edit the MARC record directly.

Response from Softlink Information Centres


Hello Eric,

Thank you very much for taking the time to review Liberty.

Your positive comments on Liberty and how it helps you to provide a great service to your users is wonderful to hear. That the Lum Library is considered by your users to be "their major benefit" must make you feel very proud!

While Liberty does include full MARC Cataloguing and a MARC editor screen we understand that to complete some local authority changes you were able to so via the applicable option in Resources.

We look forward to continuing our relationship with you and once again thank you for taking the time to provide us with your valued feedback.

Kind Regards,

The Softlink Team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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David Osman

Liberty review

Used daily for 2+ years
Reviewed 2019-07-30
Review Source: Capterra

A couple of years ago we were encouraged to upgrade from Softlink's Oliver product which was more for schools, to Liberty. It's very similar but is more appropriate for us. I really like the product and I think the customer support service is first rate. I attend their annual user group conference/meeting and this is also a great way to learn about upgrades past, present and planned. And it is great to be able to give direct feedback to Softlink staff about the product and give them ideas for changes or improvements to the functionality. They note these down and do investigate and look to implement where possible.

Pros
Lots of functionality and looks good on screen. Lots of help available through the online manual and Softlink support (people) is really responsive and helpful.

Cons
Sometimes it can be a little non-intuitive. Or perhaps that's just me!

Response from Softlink Information Centres


Hello David,

Thank you very much for taking the time to review Liberty and for your positive comments. We are especially happy to read your great comments about our Support Team - they are one of our greatest assets!

Thank you for the constructive feedback. It has been passed on to our Support team.

Once again David, thank you for taking the time to write your review, it is appreciated.

Softlink Information Centers

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Hoina Risan

Reliable Library Management software

Used daily for 2+ years
Reviewed 2020-10-15
Review Source: Capterra

Liberty is integrating other useful software to enhance innovative services through one-stop-service or all-in-one service which is interesting but this comes with a separate price and we often can not pay. Liberty itself is excellent product and the support service is awesome.

Pros
Management functions, Circulation module, cataloguing module and all help tips, very helpful.

Cons
Some times when we try to update some functions and search for the specific parameters, they are found. Otherwise, all is excellent.

Response from Softlink Information Centres


Dear Hoina, thank you very much for taking the time to write a review of Liberty. It is wonderful to hear you find Liberty to be an excellent library management system.

Our Support team members are awesome aren't they! Softlink IC is proud of them all. We will most certainly pass on your high praise to them.

Once again, thank you for taking the time to write the review. We look forward to continuing the great relationship we have with you and your team well into the future.

The Softlink Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Sian Dart

Client support is unmatched

Used weekly for 2+ years
Reviewed 2019-08-06
Review Source: Capterra

Pros
Liberty is a versatile LMS with a lot of customisation options, most of which are accessible to your average competent computer user. Administrator level gives very high levels of control (v granular security too, for other users), in a pretty straightforward way for most purposes. Mostly I love the support team. I can spend ages trying to figure something out, or i can contact them and get detailed instructions same-day, usually very quickly. So you don't need to be an expert at all - you can just use the pros!

Cons
Some functionality feels opaque or is hard to implement the way we'd expect to. EG limiting which fields can be used on which page, makes sense in some ways, but then if we want to use the software for a non-standard library (primarily digital), there's a lot of 'paper loans' stuff that kinda gets in the way. I understand why it's there! It just isn't highly relevant to us.

Response from Softlink Information Centres


Hello Sian,

Thank you very much for taking the time to review Liberty. Your feedback is valuable to us.

We are delighted to read your positive comments on the system and praise for our Support team - they are great aren't they! We will most certainly pass that on to them.

We look forward to continuing our relationship with you and your library colleagues.

Once again, thank you for your constructive feed-back and positive comments.

Kind Regards,

The Softlink Team.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Liberty pricing

Pricing options
Subscription
View Pricing Plans

Pricing information is available on inquiry.

Liberty features

API
Automatic Notifications
Reminders
Search Functionality
Third Party Integration

Accounting Integration (106 other apps)
Activity Dashboard (212 other apps)
Activity Tracking (112 other apps)
Billing & Invoicing (158 other apps)
Calendar Management (116 other apps)
Customer Database (113 other apps)
Customizable Reporting (136 other apps)
Data Import/Export (147 other apps)
Document Management (132 other apps)
Document Storage (101 other apps)
Electronic Payments (134 other apps)
Inventory Management (159 other apps)
Inventory Tracking (119 other apps)
Invoice Management (149 other apps)
Reporting & Statistics (245 other apps)

Videos and tutorials

Additional information for Liberty

Key features of Liberty

  • Catalog management
  • Patron management
  • Fee collection
  • Kiosk integration
  • Periodicals management
  • Self service portal
  • Serials management
  • Knowledge management
  • Z39.50 support
  • E-book management
  • Acquisition management
  • Full-text search
  • Email integration
  • SMS integration
  • RFID & barcode scanning
  • Self checkout
  • URL checker
  • Z-cataloguing
  • MARC21 record import
  • Single Sign-On
  • User access controls
  • Predictive text searching
  • Links to interactive resources
  • Faceted search
  • Advanced federated search
  • Book carousel navigation
  • Relevancy ranking
  • Google book preview integration
  • Equipment & asset resource management
  • Real-time reporting & analytics
  • Custom taxonomies
  • Real-time reminders & alerts
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Benefits

The acquisitions module allows users to set up cost centers, configure funds and budgets, track expenditure and review running budgets, and enter catalog records into the ordering screen.

The bookings module enables library users to place holds on resources for specific times, dates, and durations according to lending rules, which can be customized for teams or individual users.

The integrated federated search engine allows users to search multiple data sources in real time, with access to more than 1600 research databases.

The LibraryLink mobile app can be used to search, view, and reserve resources, renew loans, and download search results or reading lists using QR codes.

The serials module allows users to manage electronic journal and periodical subscriptions, with automatic email notifications to alert interested borrowers to new arrivals, automated check-in processing using publisher barcodes, the ability to catalog individual articles and upload contents pages, and more.