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Molo Logo
Molo
3.9
(33)

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Business management for marinas, yacht clubs & boat yards

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Molo Pricing, Features, Reviews and Alternatives

Molo product overview

Price starts from

299

Per month

Flat Rate

What is Molo?

Molo is a marina management platform for businesses within the marine industry, including marinas, yacht clubs and boatyards. The cloud-based tool can be used on any iPad device or desktop to manage reservations, sales, inventory, tasks, invoices, estimates, accounting and more. Molo facilitates the tracking of customers, vessels, reservations, availability, sales and more, in order to provide users with real-time insight into their marina’s performance.

Key benefits of using Molo

• Accept and manage payments using Molo’s tools for processing credit card and bank payments, automating billing and addressing unpaid invoices.

• Allow clients to make reservations for slips, dry storage, mooring, rack space, and more and customize rates and terms of reservations.

• Integrate with many softwares in order to manage invoices, payments, inventory and cash flow from within the Molo system and sync data in real time.

• Manage all aspects vessel repair and maintenance with features for creating repair estimates, building job templates, generating work orders and managing parts and inventory.

• Control the entire customer experience from end to end by creating custom workflows and allowing customers to track progress.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
24/7 (Live rep)
Phone Support
Email/Help Desk
Chat

Training options

In Person
Documentation
Live Online
Videos
Webinars

Molo pricing information

Value for money

3.8

/5

33

Starting from

299

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Molo features

Functionality

3.9

/5

33

Total features

21

1 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Third Party Integrations
Inventory Management
API
Billing & Invoicing
Mobile Access
Scheduling

Molo users reviews

Overall Rating

3.9

/5

33

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10
Rating distribution

5

4

3

2

1

17

5

6

2

3

Pros
Molo's team does a great job of implementing new features and always improving the ones already available. The credit card processing is easy to use and the rates are very competitive.
Its really streamlined our business, accounting and customer service. The functionality and ease of use for us and our customers is amazing.
Molo is a key tool in helping us run our business more efficiently and effectively. It also helps us serve our customers better.
Cons
It took three months to onboard, and we were told that we wouldn’t be charged for the on boarding. It would only be charged when it went live.
The customer service is terrible. They never respond in a timely fashion, and when they do They ask us if we googled it or watched a video on how to do it.
The molo to QB integration is causing alot of backend issues and lack of support again makes it difficult to rectify. Many issues still ongoing where things are connected incorrectly.

Overall rating contenders

MM
AvatarImg

Matt M.

Maritime, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Pier 1000 Molo review

Reviewed 3 months ago
Pros

Browser based / online, allows access from anywhere. UX design is good and the software is easy to navigate and use. Email and texting through the app. Online payment option for customers.

Cons

We've experienced the most issues with the mobile app for technicians. Problems logging in, timer functionality, etc. These are mostly problems with android, apple products don't seem to have as many issues. The mobile app is always improving though.

KM
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Kathy M.

Maritime, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We will continue to use Molo for the foreseeable future.

Reviewed 3 months ago
Pros

Very user friendly, easy to train new users. Like the point of sale options. Everything smoothly integrates into Quickbooks Online for A/P.

Cons

As with any new product, it takes time to setup users and train employees. The Molo trainers and support staff are awesome!

SH
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Sam H.

Recreational Facilities and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great for a tiny organization

Reviewed 2 months ago

So far so great!

Pros

The customer support is excellent and I get a response within a few hourts, if that. It's also easy to customize when we have a few different arrangements with reservations onsite.

Cons

I do wish I could use a mobile app or find things on my phone when in the boatyard itself since running back to a computer isn't always practical.

JB
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Jennifer B.

Hospitality, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Over all great product.

Reviewed 2 months ago

when I arrived to manage this porperty, the software that was used was meant for the managing accommodations (as we also rent rooms at our resort). Molo has eased the process of looking for availability of slips, accessing slip size information, making reservations as well as moving vessels. The overview map is a great visual as well the current dockage report very helpful when ensuring all guests are where they should be. As well the managing of guest insurance is now possible to ensure all guests are up to date with providing this information,

Pros

Molo made it easy during the set up process and it was all done and functioning in a timely manner. It has made us much more efficient with our moorage bookings than the prior software we were using. The retail portion of Molo is very easy to use and we are able to run reports to show profit margins. The movement of vessels is very easy. The slip availability is easy to manage. Most reports are very good and helpful to gather information quickly.

Cons

The glitches we experience sometimes seem very one off and random. Something will work one minute and then seem to not work for a brief period. The invoices are not as easy to adjust as they could be when it comes to cancellations, issuing credit notes etc. It would be great if the inventory report also showed inventory increased and decreased. There are too many locations to add files on bookings. They can be added on the vessel, reservation or contact and not all link. There is a glitch when entering monthly moorage that does not commence on the 1st of the month. Would be nice if moorage could start on any day of the month and create invoices correctly. Would also be nice if reoccurring rates could be set up for monthly electricity.

DW
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Dave W.

Maritime, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Molo in a Commercial Fishing Environment

Reviewed 4 months ago

From the sales, evaluation, installation and support the Molo Team is exceptional in every way. A number of problems/issues we encountered were of our own making but Molo made things right. Molo was purchased by Storables (sic?) a year or so ago. There has been no problems and my original Molo Team is intact.

Pros

We migrated from a 20+ years old Sage accounting system. Billing was flawed, reports were of little value. We are public agency within the City of Ventura, CA, Ventura Port District. Our marina is 100% commercial vessels only, primarily commercial fishing vessels. Many of our tenants are seasonal. Molo gave us total control of our marina assets and greatly improved our cash flow and profitability.

Cons

We essentially migrated from a labor-intensive manual system. There was a learning curve that took my team several months to fully grasp, but tech support has been phenomenal. A lot of features are geared towards typical recreational marinas. There are a couple of reports we are considering contracting for, but overall very satisfied.

Molo FAQs

Q. What type of pricing plans does Molo offer?

Molo has the following pricing plans:
Starting from: $299.00/month
Pricing model: Subscription


Q. Who are the typical users of Molo?

Molo has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Molo support?

Molo supports the following languages:
English

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Q. Does Molo support mobile devices?

Molo supports the following devices:
Android, iPad, iPhone

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Q. Does Molo offer an API?

Yes, Molo has an API available for use.

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Q. What other apps does Molo integrate with?

Molo integrates with the following applications:
QuickBooks Online Advanced, Slack, Quickbooks Online, Xero

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Q. What level of support does Molo offer?

Molo offers the following support options:
FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat

See alternatives

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