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Molo

Business management for marinas, yacht clubs & boat yards

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Molo Pricing, Features, Reviews and Alternatives

Molo product overview

Price starts from

299

Per month

Per Feature

What is Molo?

Molo is a marina management platform for businesses within the marine industry, including marinas, yacht clubs, and boatyards. The cloud-based tool can be used on any iPad device or desktop to manage reservations, sales, inventory, tasks, invoices, estimates, accounting, and more. Molo facilitates the tracking of customers, vessels, reservations, availability, sales, and more, in order to provide users with real-time insight into their marina’s performance.

Key benefits of using Molo

• Accept and manage payments using Molo’s tools for processing credit card and bank payments, automating billing, and addressing unpaid invoices.

• Allow clients to make reservations for slips, dry storage, mooring, rack space, and more, and customize rates and terms of reservations.

• Integrate with Xero in order to manage invoices, payments, inventory, and cash flow from within the Molo system, and sync data in real time.

• Manage all aspects vessel repair and maintenance with features for creating repair estimates, building job templates, generating work orders, and managing parts and inventory.

• Control the entire customer experience from end to end by creating custom workflows and allowing customers to track progress.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
24/7 (Live rep)
Phone Support
Email/Help Desk
Chat

Training options

In Person
Documentation
Live Online
Videos
Webinars

Molo pricing information

Value for money

4.6

/5

10

Starting from

299

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Molo features

Functionality

4.6

/5

10

Total features

25

1 categories

Most valued features by users

Activity Dashboard
Third Party Integrations
Inventory Management
API
Billing & Invoicing
Invoice Management
Electronic Payments
Scheduling

Functionality contenders

Molo users reviews

Overall Rating

4.7

/5

10

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

9

0

0

1

0

Pros
Our experience with Molo is terrific. We have more useful information available than before and it is more accurate and available faster and with much less effort.

MA

Michael A.

Molo is a key tool in helping us run our business more efficiently and effectively. It also helps us serve our customers better.

MA

Michael A.

Fast setup, affordable pricing, responsive team = a win.

MO

Matt O.

Cons
Once we were handed over to the product specialist, she offered more obstacles than solutions and seemed to have limited business experience.

JB

Jeff B.

When i do have an issue Molo's team is quick to fix any problem or change the software to fit your marina.

PM

Peter M.

We took over an older marina with no management system in place (think pencil and paper).

MO

Matt O.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best software I've seen and lots of potential

Reviewed 3 years ago

The reservations system is the best of any marina software I have experienced. I also like the various types of reports they are able to create. Accounts receivable has been impacted positively at my location as a result.

Pros

Molo is relatively easy to use, especially when training teammates who aren't necessarily computer saavy. The controls are intuitive and the visual layout makes navigating easy.

Cons

There are still a few bugs, but nearly all of them have workarounds. The molo team is constantly pushing out updates which continually improves the product.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Molo Review

Reviewed 2 years ago

Our experience with Molo is terrific. We have more useful information available than before and it is more accurate and available faster and with much less effort. Molo is a key tool in helping us run our business more efficiently and effectively. It also helps us serve our customers better.

Pros

Molo is very easy to implement and is very easy to use. Given how easy it is, it is also surprising how well integrated everything is as well. We started using it virtually right away and it made a significant impact on our business, including have more information available in amore timely manner and with much less effort.

Cons

There is a lot of integration so it is important to understand how that all works since doing one thing impacts many areas. It is essential to understand that fully.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Not Ready for Prime Time

Reviewed 2 years ago

We were disappointed once we got into the actual software (versus the demo version used in the sales pitch). One always expects a certain amount of this in buying new software, but the drop off was steep. Perhaps this platform would work well for a marina which is mostly focused on renting slips, and only provides simple service, but it did not meet our needs. We will continue to watch the product, though, as the proposition is interesting and unique. If MOLO can get the functionality, implementation and team right, there's a lot of potential to be a good platform.

Pros

The appeal of an integrated system to manage slipholder, dry storage and our service business and to connect with our general ledger system was a very attractive proposition. The marina tenant management approach is good, and the upcoming technician app seems to have some promise. The sales rep and the founder were very knowledgeable.

Cons

We thought we might justify the high cost (about $10k per year for our business) through improved workflow, reduced data entry, and integration of our general ledger (Quickbooks). We found that to get the best functionality we would need to convert to Xero, which we were willing to do. We spent significant time evaluating and assessing, but lost confidence very early in the implementation process. Once we were handed over to the product specialist, she offered more obstacles than solutions and seemed to have limited business experience. In spite of a conversation and follow up email with the founder, MOLO is still charging us for the system though we cannot access or use.

Vendor response

We regret not being able to meet the expectations for your business. Our dedicated Account Management team works hard with each Molo business with live training, data conversion assistance, and workflow support to ensure users can extract the most value from Molo. Converting to Xero is not mandatory or required to extract full general ledger accounting from Molo as evidenced by customers using more than five different accounting platforms across the country. Molo supports a multitude of workflows and has more flexibility than most systems on the market. Your subscription and payments were cancelled as per our agreement and as discussed.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great option for boat yard management

Reviewed 3 years ago
Pros

This saves me so much time managing contracts and payments! I love that once I send out a contract, I can sit back and wait and the payments and contract agreements to come in - everything is automatically recorded! Also, the feature that shows you when emails are delivered/read/clicked has helped me countless times with late payment issues. The space view is also very helpful in managing which boats are in which spaces.

Cons

I feel like they are still building up their reports - they have made improvements and I'm excited to see what they have in store. There are also a few features that aren't super user friendly - you need to create new contracts individually by hand, switching owners of boats is tricky if you have associated contracts, etc.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Powerful, simple to use, and well priced.

Reviewed 5 years ago

I've been using Molo for over two seasons now at my full service marina. It handles all of my business functions with ease. It's simple to use and that helps me onboard new staff quickly. Molo's team does a great job of implementing new features and always improving the ones already available. The credit card processing is easy to use and the rates are very competitive. That along with the online payments does a great job of making it easy to capture my revenue. Their system is available on my web browser and it lets me work from anywhere.

Pros

Simple to use Powerful Amazing support Great pricing and competitive credit card rates Online payments and one-click emailing

Cons

No cons were added to this review

Molo FAQs and common questions

Q. What type of pricing plans does Molo offer?

Molo has the following pricing plans:
Starting from: $299.00/month
Pricing model: Subscription


Q. Who are the typical users of Molo?

Molo has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Molo support?

Molo supports the following languages:
English


Q. Does Molo support mobile devices?

Molo supports the following devices:
Android, iPad, iPhone


Q. Does Molo offer an API?

Yes, Molo has an API available for use.


Q. What other apps does Molo integrate with?

Molo integrates with the following applications:
QuickBooks Online Advanced, Slack, Quickbooks Online, Xero


Q. What level of support does Molo offer?

Molo offers the following support options:
FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat

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