Neon CRM vs DonorSnap

Salesforce Sales Cloud

DonorPerfect

Bloomerang

Blackbaud Raiser's Edge NXT

Little Green Light

Blackbaud eTapestry

Compare Neon CRM and DonorSnap based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

DonorPerfect helps nonprofits of every size streamline fundraising and centralize donor data in one flexible, all-in-one platform.
A CRM that empowers teams to collaborate, stay organized, and make data-driven decisions from anywhere, so your mission keeps moving forward.

Bloomerang’s fundraising software and donor database helps nonprofits acquire, engage, and retain donors.

Little Green Light’s donor management and fundraising software makes it easier to build capacity for your nonprofit organization. We understand the hard work that goes into donor management, fundraising, and growing a nonprofit, so we offer a full suite of tools at a very affordable price.

See a 360° view of your supporters and personalize your outreach with Neon CRM. Our platform helps you save time, build personal connections, and accelerate your mission's growth.

Access Controls/Permissions

Accounting

Accounting Integration

ACH Payment Processing

Activity Dashboard

Activity Tracking

Ad hoc Reporting

AI Copilot

Alerts/Notifications

Alumni Management

Application Management

Attendance Management

Attendance Tracking

Attendee Tracking

Barcode/Ticket Scanning

Built-in Accounting

Calendar Management

Campaign Analytics

Campaign Management

Campaign Planning

Campaign Segmentation

Class Registration

Committee Management

Communication Management

Contact Database

Contact Management

Contribution Tracking

Credit Card Processing

Customer Database

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Discount Management

Document Storage

Donation Management

Donation Tracking

Donor Discovery

Donor Management

Dues Management

Electronic Payments

Email Management

Email Marketing

Email Reminders

Email Templates

Email Tracking

Enrollments/Onboarding

Event Calendar

Event Management

Event Registration

Event Scheduling

Event Ticketing

For Nonprofits

For Religious Organizations

Forms Management

Fundraising Management

Generative AI

Gift Matching Management

Goal Setting/Tracking

Grant Management

Group Registration

Historical Trend Analysis

Interaction Tracking

Job Board

Marketing Automation

Member Accounts

Member Communication

Member Database

Member Directory

Member Portal

Member Types

Membership Management

Membership Renewals

Mobile Access

Multi-Channel Communication

Multi-Location

Newsletter Management

Online Calendar

Online Forms

Online Giving

Online Registration

Payment Processing

Personalization

Pledge Management

Real-Time Analytics

Real-Time Notifications

Real-Time Reporting

Receipt Management

Recurring Giving

Recurring/Subscription Billing

Refund Management

Registration Management

Reminders

Reporting & Statistics

Reporting/Analytics

Neon CRM

Web-based

Windows

Board Member

I think NeonCRM is a great value for the price. I've also had excellent interactions with their support team, who were very friendly and responsive.

Board President

Great tools for managing donor system-  love the automatic thank you emails, donation forms, database, reporting, etc. Also love the ease of use with Events and Campaigns.

Director of advancement

The software is great and we will continue to use it as we find that it is very helpful for what we are doing.

Chief Philanthropy Officer

We moved from a large popular fundraising platform and we were excited about the abilities of Neon and how it would help us with donor stewardship.

They have some helpful dashboards that are great for quick tracking. The system is large and has some neat capabilities.

Consultant

Customer service was truly horrendous and ultimately drove us off the platform. Pretty unresponsive, no documentation, and then angry and aggressive when we complained.

Director of Strategic Engagement

The set up person was great. Like any platform, you learn it and get used to it and it's very helpful.

It is not only the volunteer module that we struggle with. In general we have a more limited capacity for pulling reports.

President

We are very proud to partner with Neon One. Their business team is responsive and helpful.

Coming from Blackbuad and Raiser's Edge, it was really important to find a software that was user friendly and easy to learn. NeonCRM is that software.

Executive Director

We find it quick to respond when looking for records, generating reports, or soring data. It's also very capable at handling duplicate records and the searching is very good.

Fundamentally we struggle daily with reporting and customer service.

I also use webhooks, which are a great way to integrate into other systems.

Office Administrator

I think the campaign email marketing part can be somewhat confusing.

Although I have only scratched the surface of its functionality, NEON has been great at doing just about everything I want it to (and when it does not, it is usually a help desk question away).

I'm a software developer in addition to volunteering to manage membership for my non-profit. The API functionality is easy to use and full featured.

Neon is inexpensive and easy to learn for the small nonprofit.

Overall we are very happy to NeonCRM. My one and only concern is the customer support and account management seems to be lacking a bit.

Neon CRM screenshot: Robust Email Builder

Neon CRM screenshot: Fundraising Campaign Dashboard

Neon CRM screenshot: Powerful Reporting

Neon CRM screenshot: Timeline View

Neon CRM screenshot: Volunteer Management

Neon CRM screenshot: Automated Workflows

Neon CRM screenshot: Goal Meter & Top Supporters Widgets

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

eTapestry is a cloud based fundraising and donor management software for small and medium sized non-profit organizations

Raiser’s Edge is a cloud based fundraising and relationship management system with built-in analytics tool

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

DonorSnap provides donor management capabilities within the cloud, spanning contact record-keeping, database querying, payments, reporting and form building

Auction Management

Budgeting/Forecasting

Fund Accounting

Mobile Giving

Social Media Integration

Summary Reports

Task Management

Task Scheduling

Third-Party Integrations

Volunteer Management

Web Forms

Website Integration

DonorSnap

iPad

iPhone

President, Board of Directors

We have been very happy with DonorSnap. It is a great value for the price paid, the support team is amazing (and we've rarely needed help!), and the report writing function is easy to use.

Past Treasurer

The customer support is excellent. Their response time and thoughtful answers were always very helpful.

Customer service is fantastic and if we cannot find answers in the videos they provide, we can reach out via email or telephone, and their responses are quick and helpful.

Our biggest problem is not with DonorSnap. Until recently, we have been an all volunteer (no employees) non-profit and finding a volunteer to maintain DS has been difficult.

I love the generation of reports, letters, contribution statements, etc. I love seeing the dashboard reports allowing the monitoring of progress.

Marketing and Operations Coordinator

There are a lot of great features on Donorsnap. I like the ease of uploading the database to Constant Contact and being able to fully customize information to fit our needs.

Missionary Care and Coaching Coordinator

Now, five years later, DonorSnap was able to grow and our needs increased. They offer excellent training although most of our needs are met with the robust help offered on each page.

Resource Development Director

I love how user friendly this system is and how we are able to track our donors giving amounts year after year. DonorSnap has great reports you can pull for just about anything you need.

President/COO

So glad we found donorsnap and have been a happy customer for more than 7 years.

Associate Director of Development

I am happy with it, and don't think the experience offered by other software is worth the price. As long as you're comfortable using Excel, you can still find the nuanced data you need to find.

Data Manager

I love how easy and self-explanatory this platform is to use. Customer Service is always very quick to reply and willing to help with any question.

Treasurer

Their customer service is great and their online instructional videos are very helpful.

I love the software's flexibility in set up, the integration to events registration, the ability to keep data on those involved with the organization.

This product is so user friendly it has dramatically increased our efficiency and ability to develop donors.

Administrator

I hate that  the lists of fields are not in any logical order. Fields are very difficult to find and searching for the field I want wastes time.

Director of Volunteers & Community Engagement

There are also integrations with Quickbooks and a texting software, making this a very dynamic product. In addition, customer service via email is extremely responsive and helpful.

Grants and Project Coordinator

It is slow and several of the buttons make no sense. It is hard to create a new contact when you are in a screen searching for a contact that does not come up.

Neon CRM vs DonorSnap Comparison (2026)

Neon CRM

DonorSnap

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives