NeonCRM Pricing, Features, Reviews & Comparison of Alternatives

NeonCRM Reviews

NeonCRM

The Connected Nonprofit All-in-One Cloud CRM

4.4/5 (206 reviews)
5

NeonCRM by Z2 Systems, Inc. empowers organizations to raise more money in less time, while helping staff manage the day-to-day processes more efficiently. The all-in-one NeonCRM database platform enables nonprofit organizations to have all of their most important information in one system, accessible from any internet connection. Plus, online forms integrate easily with any website, auto feed information to the NeonCRM, and allow for real-time processing and recurring payment scheduling.

NeonCRM allows organizations to manage donors, fundraising, membership dues, communications, events, web forms, subscriptions, product sales, volunteers, and more. By collecting this 360-degree involvement of an organization's constituency in one place, the easier it is to communicate personally and more effectively with them.

Consultants are talking more and more about the importance of constituents feeling connected to an organization and this being vital to increasing giving and support by those constituents. Connected people have a greater tendency to donate more, attend more events, invite colleagues to join, spread the word of your mission, promote your activities on social networks, and help the organization grow.

So many organizations these days have their data scattered between 3-5 different systems that do not communicate to each other. The amount of time and energy spent trying to keep these unconnected, silo-based systems updated is incredibly wasteful. NeonCRM helps to facilitate this data connection in one cloud-based system so organizations can work smarter, instead of harder.

The cloud based NeonCRM database also enables your staff and constituents to easily access and update the information they need from anywhere: iPad/tablets, Smartphones, Macs or PCs.

For a 30-day free trial or a 30-minute free consultation, please contact us.

Specialties Include: Web Based Database Management, Integrated Custom Website Forms, Fundraising & Membership Organizational Tracking, Event Registrations, eCommunications, Quick Books Integration, Online Product & Digital Sales, and Integrated Credit Card & eCheck Payment Processing/Auto Recurring Payments.
www.z2systems.com

NeonCRM Reviews (206)

Latest reviews

 All-In-One CRM

We currently have 4 different vendors providing all of the functionality we receive with Neon. We save time and money by eliminating all of the middlemen.

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Reviewed 2 days ago by Mandy Darr

 

 #1 Customer Service

Knowing I needed a CRM I researched several. I found this company to far exceed ALL other companies in customer service! The ease of the system is a major plus as well. It encompasses everything I need in this program! Yes the value for the money is great! Neon includes options for my businesses ...

Read the full review
Reviewed 6 days ago by Ashley Painter

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NeonCRM Pricing

Starting from: $49.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

The NeonCRM serves everything from smaller nonprofits and associations just getting started to well-established organizations with a long history of service that are in desperate need of upgrading to a high-functioning, accessible database that integrates directly with their website. With a very competitive monthly subscription model and many one-time set up options, the NeonCRM is priced to fit any nonprofit or association's budget.

Key Features of NeonCRM

  • Powerful Constituent Relationship Management (CRM) System
  • Website/Form Integration & Web Design Services
  • Fundraising, Donor & Donation Tracking
  • Association, Membership & Member Join/Renew Dues Tracking
  • Events, Event Registration & Attendee Tracking
  • Powerful Custom Reporting, Querying & Dashboard
  • Communications, Emails, Mailings, Auto-Emails, Receipts
  • Social, Peer-to-Peer, Team Fundraising
  • Mobile Secure Forms (iPhone, Android, Blackberry, iPad)
  • Recurring & Scheduled Payment Processing
  • Custom Website Form & Survey Builder
  • Online eCommerce Store & Digital Download Center
  • Volunteer & Constituent Tracking
  • Document Management Center
  • Quick Books Integration & Financial Reporting Export
  • MailChimp Email Integration
  • Dynamic Secure Donation, Membership, Event, Product Forms
  • Merchant Account Services, Credit Card, eCheck Processing
  • Constituent/Donor/Member Login Portal
  • Unlimited User License (No limit to number of users)

NeonCRM Screenshots (5)

NeonCRM screenshotNeonCRM screenshotNeonCRM screenshotNeonCRM screenshotNeonCRM screenshot

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Mac, Windows, Web-based, Windows Phone
Supported Countries
Canada, United States
Supported Languages
English
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

Alternatives to NeonCRM

Benefits

Since 2004, the NeonCRM has been a trusted, robust, cost-effective system that effectively serves nonprofit organizations and membership associations of all sizes. The NeonCRM serves everything from smaller nonprofits and associations just getting started to well-established organizations with a long history of service that are in desperate need of upgrading to a high-functioning, accessible database that integrates directly with their website. With a very competitive monthly subscription model and many one-time set up options, the NeonCRM is priced to fit any nonprofit or association's budget.

Videos

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

No
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn
Mandy Darr

All-In-One CRM

27/03/2017

We currently have 4 different vendors providing all of the functionality we receive with Neon. We save time and money by eliminating all of the middlemen.

Pros

Event registrations and online donations are automatically tagged to a user.

Cons

We do not offer memberships so we will not utilize this feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Ashley Painter

#1 Customer Service

23/03/2017

Knowing I needed a CRM I researched several. I found this company to far exceed ALL other companies in customer service! The ease of the system is a major plus as well. It encompasses everything I need in this program! Yes the value for the money is great! Neon includes options for my businesses that other companies charged a hefty add on price for. Not to mention other companies charged to train you to use the software. Neon had given me several options to work within their software to see if I like it, ask questions about it and even set me up with training videos BEFORE I EVER SIGNED UP! I am 100% confident that I made the right choice to go with Neon CRM. My rep has been a key player in this decision making process!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anne Oliva

Great Solution!

22/03/2017

Thank you!

Pros

Ease of use over RaiserEdge, and straight forward. Love that everything is easy to find and navigate. Great online training tools. Very affordable.

Cons

Since we are brand new users of NeonCRM, we do not have any cons to speak of or any features that we dislike.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Beth Skudder

This CRM Newbie LOVES NEON!

21/03/2017

I was new to using a CRM type data base like NEON when we were researching programs and systems a year ago, so I had a lot of concerns about jumping in. Thanks to excellent live customer support as we launched and loaded, as well as the online support via videos and online knowledge base, I've been able to learn a ton and make NEON do what I need it to do. I feel like I'm always learning more and that we're still just scratching the surface of what is possible with this very powerful system. I think it is affordable, and I appreciate the ability to only pay for the modules we're using - we received terrific guidance from our client manager during our purchase and set up, and once they had a sense of the work we do, she recommended against our purchasing an additional module. We can always add more later. We have learned a great deal about our data and have decades worth of records that need housekeeping attention on our end, but we're moving forward and using NEON on a daily basis to support our work.

Pros

Ease of use Clear, easy to use screens Consistency across options - once I learn one thing, it is applicable in many different scenarios Online knowledge base and training videos Potential!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Phil Sarnoff

A good system for our small nonprofit

15/03/2017

Pros

It's great to have our NeonCRM forms (membership, donations, etc.) match our website format. The online knowledge base is a great resource. We don't need to contact customer support that often because it typically answers most of our questions. They system helps to have all of our database needs in one place.

Cons

The email communications system could be slightly easier to use and have better design features, but for the most part it works fine. We have also opted not to use the store feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Kimberly Narde

Love this system!

06/03/2017

We feel fortunate to have found NEON- we are a fairly new non-profit and I feel as if it's help get us organized in ways that wouldn't have been an option without it. We are still learning to use everything that it has to offer but in the mean are very happy with the overall usage of the whole program.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
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Vicki Corini

So far perfect...

03/03/2017

We have not yet received the product but the experience of purchasing the product from initial contact to the demo to the purchasing has been a breeze. Everyone is professional, courteous and knowledgeable. We can't wait to get started using the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Sara Martinez

Navigating the Neon Maze - Worth It If You Have Time

27/02/2017

We have appreciated Neon as a central hub for our CRM and fundraising needs. The customer service is excellent! The capabilities are vast, albeit not very intuitive. Because of this, we've had to simultaneously utilize other programs for aspects that are available in Neon, but we've found too limited or complex to use. While I can't imagine managing our non-profit without Neon, the system itself is a bit of a maze and doesn't always work as fluidly or simply as we expect. We are definitely continuing on with Neon and determined to figure out more of the intricacies as we go. In the meantime - three cheers to their support team!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Chantelle Kapp

Great platform

24/02/2017

I've recently started using NeonCRM and it has made all our lives so much easier. It's the most convenient and most structured platform I've ever used. The tutorials also goes a long way in helping explain all the functions

Pros

Almost all aspects of your nonprofit run off one platform.

Cons

It's a little difficult to figure out all the settings in the beginning

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Rebecca  Roberts

Neon works

24/02/2017

It is an intuitive program for the most part, and the price is fair for the functions you get. As someone who hadn't worked with this type of software before, it was not too difficult to pick up.

Pros

Cost, east of use.

Cons

Sometimes you have to pick around to find what you are looking for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more

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