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Neon CRM Logo

Neon CRM

Designed for Growth and Built for Good.

Last updated: December 2024

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Neon CRM - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is Neon CRM?

Neon CRM is a constituent management software platform designed specifically for nonprofit organizations and membership associations. Its relationship-focused approach enables a comprehensive view of supporters and members, resulting in increased engagement and revenue. With Neon CRM managing fundraising campaigns, events, and communications becomes the easiest it has ever been, all while gaining valuable insights through its reporting and administrative tools.

Create a more engaging generosity experience with unlimited forms and templates, popular payment methods, and personalized emails. Automate email marketing, workflows, volunteer management, and payment processing to save time on administrative tasks, and maintain your personal touch where it matters. Neon CRM streamlines your organization's processes, allowing you to focus on building meaningful relationships with your constituents and members.

Benefits of using Neon CRM

Cut down on data entry by tracking all constituent data in one place.
Build real relationships with your supporters by tracking their information and interactions.
Manage fundraising campaigns from start to finish.
Create beautiful, fully-branded online forms that integrate seamlessly with your website.
Keep members engaged with a custom member login portal on your website.
Get key insights and metrics from built-in reports.

Starting from

99

Per month

Neon CRM's key features

Most critical features, based on insights from Neon CRM users:

Donation Tracking
4.6
(45)
Donor Management
4.4
(39)
Contact Management
4.2
(53)
For Nonprofits
4.2
(36)
Member Database
4.1
(27)
Online Registration
4.1
(19)

Features

4.2

/5

549

Ease of use

4.1

/5

549

All Neon CRM features

CRM
5.0
(2)
Accounting
3.5
(2)
Reporting/Analytics
3.2
(28)
Customizable Branding
5.0
(1)
Online Forms
1.0
(1)
Customizable Fields
5.0
(1)
Receipt Management
5.0
(1)
Alerts/Notifications
5.0
(1)
Contribution Tracking
4.7
(7)
Communication Management
5.0
(1)
Search/Filter
3.0
(2)
Data Import/Export
4.2
(5)
Reporting & Statistics
5.0
(2)
Customizable Reports
5.0
(1)
Electronic Payments
4.4
(18)
Membership Renewals
4.2
(19)
Fundraising Management
4.2
(20)
Payment Processing
4.3
(35)
Credit Card Processing
4.4
(5)
Registration Management
3.9
(14)
Customizable Forms
4.3
(6)
Email Marketing
3.2
(32)
Member Directory
5.0
(3)
Online Giving
4.5
(13)
Recurring/Subscription Billing
3.8
(6)
Enrollments/Onboarding
3.6
(5)
Member Portal
5.0
(1)
Campaign Management
4.7
(3)
Event Management
4.0
(9)
Document Storage
3.7
(17)
Mobile Access
3.3
(12)
Membership Management
4.6
(9)
Attendee Tracking
3.0
(2)
Dues Management
3.8
(4)
Social Media Integration
2.6
(12)
Website Integration
(0)
Web Forms
(0)
Volunteer Management
3.0
(2)
Personalization
(0)
Pledge Management
(0)
Online Calendar
(0)
Newsletter Management
(0)
Multi-Location
(0)
Multi-Channel Communication
(0)
Website Management
3.0
(1)
Member Types
(0)
Workflow Management
(0)
Real-Time Analytics
(0)
Real-Time Notifications
(0)
Real-Time Reporting
(0)
Visitor Registration
(0)
Third-Party Integrations
(0)
Recurring Giving
3.0
(1)
Task Scheduling
(0)
Refund Management
(0)
Task Management
(0)
Reminders
(0)
Surveys & Feedback
(0)
Summary Reports
(0)
SMS Messaging
(0)
Small Group Management
(0)
Self Service Portal
(0)
Donation Management
5.0
(2)
Discount Management
(0)
Dashboard
5.0
(1)
Customizable Templates
(0)
Customer Database
(0)
Contact Database
(0)
Committee Management
(0)
Campaign Segmentation
(0)
Campaign Planning
(0)
Campaign Analytics
(0)
Calendar Management
(0)
Built-in Accounting
(0)
Application Management
(0)
API
(0)
Alumni Management
(0)
Ad hoc Reporting
(0)
Activity Tracking
(0)
Activity Dashboard
(0)
ACH Payment Processing
(0)
Accounting Integration
(0)
Access Controls/Permissions
(0)
Member Communication
3.0
(1)
Member Accounts
(0)
Marketing Automation
(0)
Job Board
(0)
Interaction Tracking
(0)
Historical Trend Analysis
(0)
Group Registration
(0)
Grant Management
4.0
(2)
Goal Setting/Tracking
(0)
Gift Matching Management
(0)
Forms Management
(0)
For Religious Organizations
(0)
Event Ticketing
(0)
Event Scheduling
3.0
(1)
Event Registration
(0)
Event Calendar
(0)
Email Tracking
(0)
Email Templates
4.0
(1)
Email Reminders
(0)
Email Management
(0)
Donor Discovery
(0)

Neon CRM alternatives

Neon CRM logo

Neon CRM

4.4
(549)
visit website

Starting from

99

Per month

Free trial
Free version
Ease of Use
4.1
Features
4.2
Value for Money
4.3
Customer Support
4.3
NetSuite logo

NetSuite

4.2
(1.6K)
visit website

Starting from

ic-pricetag

No pricing info

Free trial
Free version
Ease of Use
3.9
Features
4.1
Value for Money
3.8
Customer Support
3.8
Zoho CRM logo

Zoho CRM

4.3
(6.8K)
visit website

Starting from

14

Per month

Free trial
Free version
Ease of Use
4.2
Features
4.3
Value for Money
4.3
Customer Support
4.1
WildApricot logo

WildApricot

4.5
(555)
visit website

Starting from

60

Per month

Free trial
Free version
Ease of Use
4.3
Features
4.2
Value for Money
4.4
Customer Support
4.4

Neon CRM pricing

Pricing options
Free plan
Subscription
Free trial
Pricing range
view pricing plans

Value for money

4.3

/5

549

Starting from

99

Per month

Flat Rate

Neon CRM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Email/Help Desk

Training options

Documentation
Webinars
Videos
Live Online

Neon CRM reviews

Overall rating

4.4

/5

549

Positive reviews

90

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.45/10
Rating distribution

5

4

3

2

1

304

190

36

14

5

Pros
I think NeonCRM is a great value for the price. I've also had excellent interactions with their support team, who were very friendly and responsive.
CK

Carling K.

Board Member

Great tools for managing donor system- love the automatic thank you emails, donation forms, database, reporting, etc. Also love the ease of use with Events and Campaigns.
CD

Chriz D.

Board President

The software is great and we will continue to use it as we find that it is very helpful for what we are doing.
LS

Lauren S.

Director of advancement

Cons
Customer service was truly horrendous and ultimately drove us off the platform. Pretty unresponsive, no documentation, and then angry and aggressive when we complained.

Verified reviewer

Anonymity request

It is not only the volunteer module that we struggle with. In general we have a more limited capacity for pulling reports.
MB

Megan B.

Chief Philanthropy Officer

Fundamentally we struggle daily with reporting and customer service.
MB

Megan B.

Chief Philanthropy Officer

Read all reviews
Read all reviews

Neon CRM FAQs

Q. What type of pricing plans does Neon CRM offer?

Neon CRM has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription

Q. Who are the typical users of Neon CRM?

Neon CRM has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Neon CRM support?

Neon CRM supports the following languages:
English

Q. Does Neon CRM offer an API?

Yes, Neon CRM has an API available for use.

Q. What other apps does Neon CRM integrate with?

Neon CRM integrates with the following applications:
authorize.net, Higher Logic Thrive, Constant Contact, PayPal, Fundraise Up, DonorDrive, Zapier, QuickBooks Online Advanced, iWave, Overflow, Ujoin , TaxJar, Stripe, Resource Management, Eventbrite, Denali Fund, Mailchimp, VolunteerLocal, ClickBid, Continue to Give

Q. What level of support does Neon CRM offer?

Neon CRM offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk

Related categories

Association Management
Donation Management
Registration
Nonprofit CRM
Membership Management
Nonprofit
Fundraising
Church Management

Select your country

US office

56 Top Gallant Road
Stamford, CT 06902
USA

Registered office

Calle Álava 121
08018 Barcelona,
Spain

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