Neon CRM vs Blackbaud eTapestry

DonorPerfect

Bloomerang

Little Green Light

Panorama 

Hivebrite

omniAuctions

Compare Neon CRM and Blackbaud eTapestry based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

DonorPerfect helps nonprofits of every size streamline fundraising and centralize donor data in one flexible, all-in-one platform.
A CRM that empowers teams to collaborate, stay organized, and make data-driven decisions from anywhere, so your mission keeps moving forward.

Bloomerang’s fundraising software and donor database helps nonprofits acquire, engage, and retain donors.

Little Green Light’s donor management and fundraising software makes it easier to build capacity for your nonprofit organization. We understand the hard work that goes into donor management, fundraising, and growing a nonprofit, so we offer a full suite of tools at a very affordable price.

Neon CRM is the modern choice for small and midsize nonprofits. Gain a 360° view of your supporters by unifying your tools and data, allowing you to automate outreach, reclaim your time, and build the personal connections that drive real, sustainable growth. 

Access Controls/Permissions

Accounting

Accounting Integration

ACH Payment Processing

Activity Dashboard

Activity Tracking

Ad hoc Reporting

AI Copilot

Alerts/Notifications

Alumni Management

Application Management

Attendance Management

Attendance Tracking

Attendee Tracking

Barcode/Ticket Scanning

Built-in Accounting

Calendar Management

Campaign Analytics

Campaign Management

Campaign Planning

Campaign Segmentation

Class Registration

Committee Management

Communication Management

Contact Database

Contact Management

Contribution Tracking

Credit Card Processing

Customer Database

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Discount Management

Document Storage

Donation Management

Donation Tracking

Donor Discovery

Donor Management

Dues Management

Electronic Payments

Email Management

Email Marketing

Email Reminders

Email Templates

Email Tracking

Enrollments/Onboarding

Event Calendar

Event Management

Event Registration

Event Scheduling

Event Ticketing

For Nonprofits

For Religious Organizations

Forms Management

Fundraising Management

Generative AI

Gift Matching Management

Goal Setting/Tracking

Grant Management

Group Registration

Historical Trend Analysis

Interaction Tracking

Job Board

Marketing Automation

Member Accounts

Member Communication

Member Database

Member Directory

Member Portal

Member Types

Membership Management

Membership Renewals

Mobile Access

Multi-Channel Communication

Multi-Location

Newsletter Management

Online Calendar

Online Forms

Online Giving

Online Registration

Payment Processing

Personalization

Pledge Management

Real-Time Analytics

Real-Time Notifications

Real-Time Reporting

Receipt Management

Recurring Giving

Recurring/Subscription Billing

Refund Management

Registration Management

Reminders

Reporting & Statistics

Reporting/Analytics

Neon CRM

Web-based

Windows

Board Member

I think NeonCRM is a great value for the price. I've also had excellent interactions with their support team, who were very friendly and responsive.

Board President

Great tools for managing donor system-  love the automatic thank you emails, donation forms, database, reporting, etc. Also love the ease of use with Events and Campaigns.

Director of advancement

The software is great and we will continue to use it as we find that it is very helpful for what we are doing.

Chief Philanthropy Officer

We moved from a large popular fundraising platform and we were excited about the abilities of Neon and how it would help us with donor stewardship.

They have some helpful dashboards that are great for quick tracking. The system is large and has some neat capabilities.

Consultant

Customer service was truly horrendous and ultimately drove us off the platform. Pretty unresponsive, no documentation, and then angry and aggressive when we complained.

Director of Strategic Engagement

The set up person was great. Like any platform, you learn it and get used to it and it's very helpful.

It is not only the volunteer module that we struggle with. In general we have a more limited capacity for pulling reports.

President

We are very proud to partner with Neon One. Their business team is responsive and helpful.

Coming from Blackbuad and Raiser's Edge, it was really important to find a software that was user friendly and easy to learn. NeonCRM is that software.

Executive Director

We find it quick to respond when looking for records, generating reports, or soring data. It's also very capable at handling duplicate records and the searching is very good.

Fundamentally we struggle daily with reporting and customer service.

I also use webhooks, which are a great way to integrate into other systems.

Office Administrator

I think the campaign email marketing part can be somewhat confusing.

Although I have only scratched the surface of its functionality, NEON has been great at doing just about everything I want it to (and when it does not, it is usually a help desk question away).

I'm a software developer in addition to volunteering to manage membership for my non-profit. The API functionality is easy to use and full featured.

Neon is inexpensive and easy to learn for the small nonprofit.

Overall we are very happy to NeonCRM. My one and only concern is the customer support and account management seems to be lacking a bit.

Neon CRM screenshot: Robust Email Builder

Neon CRM screenshot: Fundraising Campaign Dashboard

Neon CRM screenshot: Powerful Reporting

Neon CRM screenshot: Timeline View

Neon CRM screenshot: Volunteer Management

Neon CRM screenshot: Automated Workflows

Neon CRM screenshot: Goal Meter & Top Supporters Widgets

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

FrontStream’s fundraising software has helped 20,000 nonprofits and socially-responsible corporations raise and process more funds.

omniAuctions is an online auction platform designed to build and grow any type of auction site and full marketplace with no monthly fees.  omniAuction is a full-featured solution enabling anyone to set up and manage online auctions, take bids, complete payments and manage inventory.

Hivebrite is an all-in-one community management and engagement platform that helps you build brand engagement and opportunities for your private community. It is easy to set up and fully branded to match your colors.

eTapestry is a cloud based fundraising and donor management software for small and medium sized non-profit organizations

Auction Management

Mobile Giving

Social Media Integration

Third-Party Integrations

Volunteer Management

Blackbaud eTapestry

I rarely write bad reviews but this product made my job miserable. Even as a nonprofit with limited funds, I chose to use another product just because I couldn't get eTapestry to do what I needed.

Director of Development

The auto reminders and calendaring are super helpful. The seamless integration with online giving was also a blessing.

Administrative Assistant

The product is easy to use, intuitive, and very easy to manipulate into reporting what you need to know. The vendor offers so many amazing training courses and really set's you up for success.

There are preset reports and queries, but we have the ability to design our own reports and queries as well. Also, the customer support by phone, email, and chat is outstanding.

Founder and CEO

When you get it, you can be completely surprised because you have no idea of what they will be delivering because they did no layouts to have you approve.

Finance Manager

The ability to have recurring donors processed automatically and securly is very important and Etapestry delivered this.

Director of Donor Services

ETapestry is a great entry-level CRM tool that will help you familiarize with how the whole concept works. My organization used eTapestry for quite some time and it functioned really well.

Director of Operations

I was shocked that after paying for training that they would do this.

You will be sorely disappointed and face ongoing threats of increased costs.

Associate Development Director

Flexibility of donor records is important and works well. Tagging donors in multiple different ways always our nonprofit to track and communicate in ways that are important to the donor.

Etapestry was a Cadillac and we only needed a Ford Escort at the time. Great for large nonprofits, more than what's needed for small ones.

Executive of Operations

As we are in multiple cities - the user access is very limited. It is almost either they can see and do everything or not do anything.

It is not very intuitive. Also, the training videos are not included, which is a big negative since the program is so expensive to begin with.

It was difficult sometimes to get the information you required out of the program without specific training.

Donor Development Specialist

People knew what tools they need in the system, but did not invest in further exploration of resources until I arrived. It was fairly intuitive though.

Moreover, at the time, it did not integrate well with other systems we were purchasing.

Unlimited means nothing. Also, make sure you have your own customer service person and not a group of people who are not intimately involved in your account.

Blackbaud eTapestry screenshot: The eTapestry home screen can be customized to surface whatever is most important to your organization—progress towards goals, campaign performance, recent gifts, top supporters, upcoming events, and key performance indicators.

Blackbaud eTapestry screenshot: eTapestry's dashboard reporting

Blackbaud eTapestry screenshot: eTapestry offers integrated email marketing tools

Blackbaud eTapestry screenshot: Constituent profiles in eTapestry are customizable and provide a complete view of your supporters and their interactions with your organization, all from a single screen.

Blackbaud eTapestry screenshot: Personal profile of a donor on eTapestry

Blackbaud eTapestry screenshot: eTapestry comes with out-of-the box reports that allow you to segment your supporter-base and develop strategies for engagement and outreach.

Neon CRM vs Blackbaud eTapestry Comparison (2026)

Neon CRM

Blackbaud eTapestry

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives