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Neon CRM vs Charityproud Comparison (2026)

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Neon CRM

Charityproud

Overview

Neon CRM is built to help you increase your impact with a database focused on people, not transactions. Engage donors, plan events, manage memberships, and more.

Charityproud is a cloud-based CRM fundraising software designed to help nonprofit organizations streamline various administrative processes related to donations, volunteering, grants, events, memberships, pledges, mailings and reporting.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

100

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

620

335

219

Value for money

Ease of use

Features

Customer support

75%

would recommend this app

4.7

Value for money

Ease of use

Features

Customer support

92%

would recommend this app

Pros

“I most like the integration of fundraising, event management, volunteer management and email marketing all on the same platform.”

Tiffany C.

Neon Development Associate

“Neon CRM is a multi-functional tool that helps our organization organize large amounts of data: donor contacts, event registrants, email subscribers, and more.”

Danie W.

Communications Director

“We can seamlessly sync our data with other platforms such as Constant Contact and Double the Donation, as well as our NEON-based website and donation pages.”

Edmund S.

Board Advisor

Pros

“I love how simple Charityproud makes it to create events and campaigns as well as track donations. Once you learn how to set these things up, collecting donations is very seamless.”

Alexis V.

Fundraising Campaign Coordinator

“Mobile wallet integration is still a bit clunky, but it is available depending on your card processor.”

Steve M.

Relationship Manager

“It has streamlined a lot of our work and helped us stay organized as our donor base has grown. While there are small areas that could be improved (especially reporting flexibility), the value for money and the quality of customer support make it an excellent option for nonprofits looking for a straightforward management tool.”

Ty W.

Executive Director

Cons

“These deficits span from the more strategic functionalities like built-in donor intelligence tools to help you assess capacity-to-give and accounting tools, to practical everyday functionality like an inability to add matched company gifts to existing constituent pledges or limitations with reports and forms.”

Jordan M.

Marketing Manager

“We also wish we could (3) use the new events module, but we are "stuck" on the "legacy events" because it makes zero fiscal sense for us to switch to NeonPay (WAY more expensive than our current processor, even if without surcharging), but I feel like we are missing out on features and that Neon is trying to strong-arm or nickle-and-dime ($199 monthly 3rd-party processor fee) us into switching to NeonPay.”

Linden T.

Executive Director

“One thing that has been a little challenging is when I am filling out a form and there is a drop down, sometimes there is nothing in the drop down, so I know I need to add things to the drop down, but I have to do some searching to find out where I can add those items.”

Tom M.

Office Manager

Cons

“The UX of CharityProud can be a bit overwhelming, there are so many options and features and settings, it's not as much of a Plug & Play service.”

Stephanie C.

Executive Director