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Neon CRM vs DonorPerfect Comparison (2026)

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Neon CRM

DonorPerfect

Overview

Neon CRM is built to help you increase your impact with a database focused on people, not transactions. Engage donors, plan events, manage memberships, and more.

DonorPerfect empowers nonprofit teams to work together, raise more money, and cultivate relationships that will keep your mission moving forward.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

119

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

620

335

219

Value for money

Ease of use

Features

Customer support

75%

would recommend this app

4.5

1.4K

928

468

Value for money

Ease of use

Features

Customer support

82%

would recommend this app

Pros

“I most like the integration of fundraising, event management, volunteer management and email marketing all on the same platform.”

Tiffany C.

Neon Development Associate

“Neon CRM is a multi-functional tool that helps our organization organize large amounts of data: donor contacts, event registrants, email subscribers, and more.”

Danie W.

Communications Director

“We can seamlessly sync our data with other platforms such as Constant Contact and Double the Donation, as well as our NEON-based website and donation pages.”

Edmund S.

Board Advisor

Pros

“The system has also made day-to-day development tasks more efficient, from processing gifts and maintaining accurate donor records to supporting donor stewardship efforts.”

Bri T.

Development Coordinator

“It allows us to keep donor information, gift history, campaigns, solicitations, acknowledgments, and reporting all organized in one central system.”

Bri T.

Development Coordinator

“We’ve been able to strengthen donor stewardship, improve reporting, better track recurring donors, and create more intentional development workflows as we scale.”

Emily L.

Chief Development Officer

Cons

“These deficits span from the more strategic functionalities like built-in donor intelligence tools to help you assess capacity-to-give and accounting tools, to practical everyday functionality like an inability to add matched company gifts to existing constituent pledges or limitations with reports and forms.”

Jordan M.

Marketing Manager

“We also wish we could (3) use the new events module, but we are "stuck" on the "legacy events" because it makes zero fiscal sense for us to switch to NeonPay (WAY more expensive than our current processor, even if without surcharging), but I feel like we are missing out on features and that Neon is trying to strong-arm or nickle-and-dime ($199 monthly 3rd-party processor fee) us into switching to NeonPay.”

Linden T.

Executive Director

“One thing that has been a little challenging is when I am filling out a form and there is a drop down, sometimes there is nothing in the drop down, so I know I need to add things to the drop down, but I have to do some searching to find out where I can add those items.”

Tom M.

Office Manager

Cons

“I'd love a few tweaks, for instance the ability to date limit people's attributes (flags) and export some reports that don't currently export - having to hand type my events report was disappointing.”

Emily L.

Director of Development

“The process for entering and tracking them is not as straightforward as it could be, which can create inconsistencies if multiple staff members are working in the system.”

Jeremy H.

Development Director

“The forms and landing pages have limited options, such as the inability to insert a google map into an event page.”

Geo F.

Development Manager