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Neon CRM vs Virtuous Comparison (2026)

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Good recommendations?

Neon CRM

Virtuous

Overview

Neon CRM is built to help you increase your impact with a database focused on people, not transactions. Engage donors, plan events, manage memberships, and more.

Virtuous CRM is a cloud-based customer relationship management (CRM), donor management, and email marketing solution designed to help nonprofit organizations build lasting personal relationships with their donors & increase giving, with tools for donation tracking, predictive analytics, and more

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

620

335

219

Value for money

Ease of use

Features

Customer support

75%

would recommend this app

4.6

Value for money

Ease of use

Features

Customer support

81%

would recommend this app

Pros

“Neon CRM is a multi-functional tool that helps our organization organize large amounts of data: donor contacts, event registrants, email subscribers, and more.”

Danie W.

Communications Director

“We can seamlessly sync our data with other platforms such as Constant Contact and Double the Donation, as well as our NEON-based website and donation pages.”

Edmund S.

Board Advisor

“It allows me to set notifications, such as reminders when installments might be expected, and to automatically place contacts into groups based on actions like attending events.”

Kate C.

Project Coordinator

Pros

“Because it is so robust, it is sometimes difficult to sift through data or ensure you're getting the most accurate data. If you are batching in contacts, you have to manually touch every single contact which can take hours of work.”

Caitin C.

Client Success Manager

“The user experience is very friendly, and it is very easy to keep track of our donors and giving.”

Josh H.

Technical Support Specialist and CRM Administrator

“The features are rich including donor management, online donations, integrations, volunteer and event management and reporting.”

Toby W.

Executive Director

Cons

“These deficits span from the more strategic functionalities like built-in donor intelligence tools to help you assess capacity-to-give and accounting tools, to practical everyday functionality like an inability to add matched company gifts to existing constituent pledges or limitations with reports and forms.”

Jordan M.

Marketing Manager

“We also wish we could (3) use the new events module, but we are "stuck" on the "legacy events" because it makes zero fiscal sense for us to switch to NeonPay (WAY more expensive than our current processor, even if without surcharging), but I feel like we are missing out on features and that Neon is trying to strong-arm or nickle-and-dime ($199 monthly 3rd-party processor fee) us into switching to NeonPay.”

Linden T.

Executive Director

“One thing that has been a little challenging is when I am filling out a form and there is a drop down, sometimes there is nothing in the drop down, so I know I need to add things to the drop down, but I have to do some searching to find out where I can add those items.”

Tom M.

Office Manager

Cons

“They only keep form names for 90 days making it difficult to query and track.”

Caitin C.

Client Success Manager

“The Data Migration Specialist that worked with us did not seem to have experience and although she ultimately did what she could to be helpful, probably putting in many extra hours on our behalf, my sense is that her lack of initial training and lack of diligence in early conversations wasted many hours for both of us.”

Michelle M.

Associate Director of Development

“There seems to be no option for an upgraded customer support package if you have unique or custom requests.”

Michelle M.

Associate Director of Development