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Neon CRM vs Zeffy Comparison (2026)

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Good recommendations?

Neon CRM

Zeffy

Overview

Neon CRM is built to help you increase your impact with a database focused on people, not transactions. Engage donors, plan events, manage memberships, and more.

Zeffy is the 100% free nonprofit fundraising platform. Nonprofits keep 100% of every donation: no platform fee, no transaction fee, no credit card fee, no subscription. Donation forms, event ticketing, peer-to-peer, memberships, auctions, an online store and a donor CRM are all included.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Free

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

620

335

219

Value for money

Ease of use

Features

Customer support

75%

would recommend this app

4.8

512

434

Value for money

Ease of use

Features

Customer support

98%

would recommend this app

Pros

“Neon CRM is a multi-functional tool that helps our organization organize large amounts of data: donor contacts, event registrants, email subscribers, and more.”

Danie W.

Communications Director

“We can seamlessly sync our data with other platforms such as Constant Contact and Double the Donation, as well as our NEON-based website and donation pages.”

Edmund S.

Board Advisor

“It allows me to set notifications, such as reminders when installments might be expected, and to automatically place contacts into groups based on actions like attending events.”

Kate C.

Project Coordinator

Pros

“I can manage my donors, receive donations, create and schedule my newsletters and fundraising campaigns which can be correctly targeted, and now we're getting to sell event tickets as well!”

Nicole S.

COO

“In 2026, our non-profit wanted to move forward where on-line payments and ticket sales could be collected and tracked for annual membership dues as well as for paid and/or free ticketed events. ”

Pam J.

Officer

“My non-profit (EducationEquity Foundation, which provides free MCAT Prep to low-income underrepresented premeds, taught by peer tutors who recently scored VERY well on their own MCATs) hasn't yet pursued donations much, so I have little to add about its performance.”

Dan J.

Founder-Director

Cons

“These deficits span from the more strategic functionalities like built-in donor intelligence tools to help you assess capacity-to-give and accounting tools, to practical everyday functionality like an inability to add matched company gifts to existing constituent pledges or limitations with reports and forms.”

Jordan M.

Marketing Manager

“We also wish we could (3) use the new events module, but we are "stuck" on the "legacy events" because it makes zero fiscal sense for us to switch to NeonPay (WAY more expensive than our current processor, even if without surcharging), but I feel like we are missing out on features and that Neon is trying to strong-arm or nickle-and-dime ($199 monthly 3rd-party processor fee) us into switching to NeonPay.”

Linden T.

Executive Director

“One thing that has been a little challenging is when I am filling out a form and there is a drop down, sometimes there is nothing in the drop down, so I know I need to add things to the drop down, but I have to do some searching to find out where I can add those items.”

Tom M.

Office Manager

Cons

“At the moment, Zeffy lacks some of the refinements and tools that bespoke email platforms, event organisers and online stores can offer. ”