Oasis Insight Pricing, Features, Reviews & Comparison of Alternatives

Oasis Insight

Client intake & reporting solution for food banks

4.33/5 (145 reviews)

Oasis Insight overview

What is Oasis Insight?

Oasis Insight is a cloud-based client intake and reporting solution designed for food banks, which enables users to track food pantry distributions and generate feeding reports. In order to streamline client intake and reporting, Oasis Insight provides users with a database to manage client and household information, client ID printing, barcode scanning, and digital signature capabilities.

With Oasis Insight, users can create client roadmaps, track client progress and manage client requests and referrals. Custom intake and reports plus pre-populated state and federal forms serve to enhance user productivity and client application management. Oasis Insight’s reporting tools allow users to generate detailed reports and gain insight into community demographics. With case management functionality, users can organize and record case information including assistance, relationships, notes and alerts, and cases can be accessed using simple or advanced search.

Oasis Insight supports event management technology and network bulletins, which allow users to track SNAP events, locations and activities as well as keep everyone up-to-date with announcements. Incorporating an agency directory and agency services index, Oasis Insight enables users to access and store a listing of all agencies, agents and services in their network. Users can manage information safely and securely with 256 bit SSL security, access controls, private groups, and daily data backups.
www.simonsolutions.com

Pricing

Starting from
$20/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Oasis Insight screenshot: Use simple tools to generate comprehensive reports Oasis Insight OverviewOasis Insight screenshot: Keep everyone updated with bulletinsOasis Insight screenshot: Add and edit case informationOasis Insight screenshot: Search cases using simple or advanced search functionalityOasis Insight screenshot: Manage agency involvement in Oasis Insight networkOasis Insight screenshot: Add notes and control visibility

Oasis Insight reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.1
  4.2
  4.4
Claribel Chavez

The non profit life

Used daily for 2+ years
Reviewed 2020-05-19
Review Source: Capterra

This was the database our food bank used and it did its job but really needs some updating.

Pros
Oasis insight is a great data base that stores all of our clients who received food from us and also we track calfresh applications we submitted on behalf of the client.

Cons
The only use for this database was to store clients information. The database could be a bit more user friendly. The flow when entering information could improve.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Sharon Wall

Love this program!

Used daily for 2+ years
Reviewed 2020-05-07
Review Source: Capterra

I am now able to flag families that use the same address which helps alleviate shortage of food.

Pros
I love this software. Checked out a lot of different software programs before choosing this one. I love being able to get info on clients quickly. Some people dont like adding dependents, but it is helpful for me to flag potential duplicate names and addresses

Cons
Sometimes I have trouble printing reports, but the support team is always quick to respond to my problems.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Robert Stewawrt

Worst software application I have encountered in 30 years

Used weekly for 2+ years
Reviewed 2018-11-09
Review Source: Capterra

(continued from above) … in that window in order to record one shopping visit. When first required to use this software, we asked if it was possible to set and use default settings to reduce the number of keyboard/mouse interactions and was told it was not possible. Most recently, I sent a message to Oasis asking if the red banner warning that the USDA Eligibility Expiration Date had expired (a decided improvement) could be altered so that the same display that reads "Almost Due" could have its background color changed (a simple code change) to yellow to allow readily distinguishing these alerts to support different actions with clients, I received no response.

Pros
There is nothing about this application that merits any commendation, except the recent addition of the banner warning that the USDA Eligibility Expiration date has passed (and that is problematic in that the related "Almost Due" display is distracting, making it difficult to be alert to the needed interaction with clients. I wrote to Oasis about two months ago asking if the "Almost Due" banner background color could be changed from red to yellow (or other distinctive color, a simple coding change), but received no response.

Cons
I have volunteered over 20 years checking in client shoppers at Micah 6 Food Pantry in Austin, Texas. We initially kept records of registered shoppers and their visits to the pantry using an Excel spread sheet program that suited our purposes. When required by the Central Texas Food Bank (formerly Capital Area Food Bank) in Austin to use Oasis Insight to register and record shoppers, we became burdened with its singularly inefficient design that impairs our operation and interactions with client shoppers. We typically check in at least 140 shoppers in one hour on Thursday evenings and another 120 or more on Saturday mornings, each within a period of one to one and a half hours. To search for and locate each shopper's record and add a record of a shopping visit requires a minimum of eight keystrokes and mouse clicks. We assign a unique four character alphanumeric code for each shopper, yet when we search that code, which we have entered in the Identification Number/Number field, we do not get an immediate display of that one person's record, but a display of the name, which we then have to click to display that record. We record only one type of Assistance - "Food:Pantry Assistance", which is displayed as a default, allowing entry of number of pounds, which we do not record, but use an average weight for all shoppers." Yet, we have to click Assistance in the right margin, then click "Add Assistance, then click "Add" (continued below)

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 0/10

Minimize review

chuck sulek

great inventory management software

Used daily for 2+ years
Reviewed 2019-12-06
Review Source: Capterra

this software works great for the company and works for amy size

Pros
very easy to manage and teach others how to use can customize each user to specify things there able to do

Cons
wish this software was mobile friendly other wise nothing i would change works wonderful works well on tablets

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

Minimize review

Sarah Elliott

Oasis Insight

Used daily for 1-2 years
Reviewed 2018-11-14
Review Source: Capterra

We use Oasis for our SNAP outreach team to track the work they do. Oasis allows us to pull together information quickly to report out to the larger organization and also for us to gauge how we are doing.

Pros
The customer service experience has been very positive. Any time I've run into an issue I can't resolve, the customer service has been prompt and thorough.

Cons
There are a few occasions I have not been able to pull together the information from a report myself.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Oasis Insight pricing

Starting from
$20/month
Pricing options
Subscription
Free trial
View Pricing Plans

Pricing starts at $20 per user, per month.

Oasis Insight features

Activity Tracking
Automatic Notifications
Customizable Reporting
Reporting & Statistics
Search Functionality

API (192 other apps)
Accounting Integration (103 other apps)
Activity Dashboard (194 other apps)
Billing & Invoicing (155 other apps)
Calendar Management (116 other apps)
Customer Database (106 other apps)
Data Import/Export (134 other apps)
Document Management (120 other apps)
Document Storage (99 other apps)
Electronic Payments (129 other apps)
Inventory Management (150 other apps)
Inventory Tracking (116 other apps)
Invoice Management (143 other apps)
Reminders (112 other apps)
Third Party Integration (157 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Oasis Insight

Key features of Oasis Insight

  • Client roadmaps
  • Requests & referrals
  • Agency directory
  • File uploads
  • Bulletins
  • Private groups
  • Feeding program management
  • User access control
  • Activity tracking
  • Daily backups
  • Automatic notifications & alerts
  • Scanning technology
  • Customizable reporting
  • Filtering
  • Digital signatures
  • Event tracking
  • Forms management
  • Progress tracking
  • Case notes
  • Real time data
  • Records management
  • Search functionality
  • Tracking features
  • Training management
  • Survey management
  • Case management
  • Location tracking
  • Reporting & statistics
  • Event management
  • Customer management
View All Features

Benefits

With 256 bit SSL security, private groups, and access control functionality, Oasis Insight ensures all information is stored and managed safely and securely.

Users can generate detailed reports with Oasis Insight's reporting tools, providing actionable insight into community demographics and business performance.

Oasis Insight offers case management tools and smart search capabilities, allowing users to organize, record and locate case information.

Users can create and post area-wide bulletins to keep everyone in the network fully informed and up-to-date on any changes, meetings, or announcements.

Oasis Insight supports event management, enabling users to track training and outreach events, locations, and activities.