App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Oasis Insight Logo
Oasis Insight

Client intake & reporting solution for food banks

visit website

Oasis Insight Pricing, Features, Reviews and Alternatives

Oasis Insight product overview

Price starts from

20

Per month

Per Feature

What is Oasis Insight?

Oasis Insight is a cloud-based client intake and reporting solution designed for food banks, which enables users to track food pantry distributions and generate feeding reports. In order to streamline client intake and reporting, Oasis Insight provides users with a database to manage client and household information, client ID printing, barcode scanning, and digital signature capabilities.

Key benefits of using Oasis Insight

  • With 256 bit SSL security, private groups, and access control functionality, Oasis Insight ensures all information is stored and managed safely and securely.

  • Users can generate detailed reports with Oasis Insight's reporting tools, providing actionable insight into community demographics and business performance.

  • Oasis Insight offers case management tools and smart search capabilities, allowing users to organize, record and locate case information.

  • Users can create and post area-wide bulletins to keep everyone in the network fully informed and up-to-date on any changes, meetings, or announcements.

  • Oasis Insight supports event management, enabling users to track training and outreach events, locations, and activities.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Knowledge Base
    Phone Support
    FAQs/Forum

    Training options

    Live Online
    Videos
    In Person
    Documentation
    Webinars

    Oasis Insight pricing information

    Value for money

    4.4

    /5

    145

    Starting from

    20

    Per month

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Oasis Insight features

    Functionality

    4.1

    /5

    145

    Total features

    10

    1 categories

    Most valued features by users

    Reporting & Statistics
    Alerts/Notifications
    Activity Tracking
    Real Time Data
    Alerts / Escalation
    Client Management
    Customer Management
    Location Tracking

    Oasis Insight users reviews

    Overall Rating

    4.3

    /5

    145

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.42/10
    Rating distribution

    5

    4

    3

    2

    1

    68

    63

    10

    2

    2

    Pros
    I am very grateful that with the Oasis system, I can take care of everyone without much of a wait, and I have time to smile and befriend them as I am filling in the blanks.

    RE

    Randi Elyse U.

    Our over all experience with Oasis Insight has been very positive the program is great and very easy to use.

    AR

    Anonymous Reviewer

    Customer Service is fast, efficient and cheerful. I'm very pleased with the software and recommend it highly.

    BR

    Barbara R.

    Cons
    We seriously despise the "creating a report" process, it's ridiculous. I have many volunteers who interface with this software and frankly, it's just overkill for us.

    SV

    Susan V.

    It gives warning on common information being entered.

    DM

    Debbie M.

    Overall the user interface even on a desktop or laptop is bloated and difficult to navigate.

    AP

    Art P.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    The non profit life

    Reviewed 2 years ago

    This was the database our food bank used and it did its job but really needs some updating.

    Pros

    Oasis insight is a great data base that stores all of our clients who received food from us and also we track calfresh applications we submitted on behalf of the client.

    Cons

    The only use for this database was to store clients information. The database could be a bit more user friendly. The flow when entering information could improve.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Easy to use software and convenient data download capability

    Reviewed 4 years ago

    We use Oasis Insight to track client data for a food pantry. We have thousands of clients and track their demographic data and their visits to the pantry using various categories (some of them are user-defined). We use the standard reports to retrieve the data for grant applications, our newsletter, and other purposes that come up from time to time. The software is absolutely critical to managing pantry client data and having reliable, verifiable data for grant applications.

    Pros

    Data input is fast and easy, and being able to search for client records using a combination of various criteria (last name, first name, DOB, case #, etc.) is very flexible. The option of easily downloading our client data to Excel is a great help for analysis and for completing grant requests that ask for client data sorted and grouped in various ways and within varying time frames. Report criteria can be saved for rerunning again at a later time, and can edited if needed. Because the software is web-based, I can sign in from home to do data input or run reports - super convenient! Customer Service is fast, efficient and cheerful. I'm very pleased with the software and recommend it highly.

    Cons

    The software is very functional and we don't have any complaints.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Worst software application I have encountered in 30 years

    Reviewed 4 years ago

    (continued from above) … in that window in order to record one shopping visit. When first required to use this software, we asked if it was possible to set and use default settings to reduce the number of keyboard/mouse interactions and was told it was not possible. Most recently, I sent a message to Oasis asking if the red banner warning that the USDA Eligibility Expiration Date had expired (a decided improvement) could be altered so that the same display that reads "Almost Due" could have its background color changed (a simple code change) to yellow to allow readily distinguishing these alerts to support different actions with clients, I received no response.

    Pros

    There is nothing about this application that merits any commendation, except the recent addition of the banner warning that the USDA Eligibility Expiration date has passed (and that is problematic in that the related "Almost Due" display is distracting, making it difficult to be alert to the needed interaction with clients. I wrote to Oasis about two months ago asking if the "Almost Due" banner background color could be changed from red to yellow (or other distinctive color, a simple coding change), but received no response.

    Cons

    I have volunteered over 20 years checking in client shoppers at Micah 6 Food Pantry in Austin, Texas. We initially kept records of registered shoppers and their visits to the pantry using an Excel spread sheet program that suited our purposes. When required by the Central Texas Food Bank (formerly Capital Area Food Bank) in Austin to use Oasis Insight to register and record shoppers, we became burdened...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Oasis Insight

    Reviewed 4 years ago

    We use Oasis for our SNAP outreach team to track the work they do. Oasis allows us to pull together information quickly to report out to the larger organization and also for us to gauge how we are doing.

    Pros

    The customer service experience has been very positive. Any time I've run into an issue I can't resolve, the customer service has been prompt and thorough.

    Cons

    There are a few occasions I have not been able to pull together the information from a report myself.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Review

    Reviewed 4 years ago
    Pros

    Robust...can handle a lot of accounts and data.

    Cons

    Difficult to use from a marketing perspective. IE: mass emails, campaigns, etc.

    Oasis Insight FAQs and common questions

    Q. What type of pricing plans does Oasis Insight offer?

    Oasis Insight has the following pricing plans:
    Starting from: $20.00/month
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of Oasis Insight?

    Oasis Insight has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does Oasis Insight support?

    Oasis Insight supports the following languages:
    English


    Q. Does Oasis Insight offer an API?

    No, Oasis Insight does not have an API available.


    Q. What level of support does Oasis Insight offer?

    Oasis Insight offers the following support options:
    Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum

    Common Oasis Insight comparisons

    Oasis Insight logo
    CharityTracker logo
    Oasis InsightvsCharityTracker

    Related categories