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Client intake & reporting solution for food banks
Oasis Insight is a cloud-based client intake and reporting solution designed for food banks, which enables users to track food pantry distributions and generate feeding reports. In order to streamline client intake and reporting, Oasis Insight provides users with a database to manage client and household information, client ID printing, barcode scanning, and digital signature capabilities.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.4
/5
145
Starting from
20
Per month
Per Feature
Value for money contenders
Functionality
4.1
/5
145
Total features
10
1 categories
Functionality contenders
Overall Rating
4.3
/5
145
Positive reviews
68
63
10
2
2
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Randi Elyse U.
AR
Anonymous Reviewer
BR
Barbara R.
SV
Susan V.
DM
Debbie M.
AP
Art P.
Overall rating contenders
Claribel C.
Verified reviewer
Nonprofit Organization Management, 51-200 employees
Used daily for 2+ years
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This was the database our food bank used and it did its job but really needs some updating.
Oasis insight is a great data base that stores all of our clients who received food from us and also we track calfresh applications we submitted on behalf of the client.
The only use for this database was to store clients information. The database could be a bit more user friendly. The flow when entering information could improve.
Barbara R.
Nonprofit Organization Management, 1-10 employees
Used daily for 2+ years
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We use Oasis Insight to track client data for a food pantry. We have thousands of clients and track their demographic data and their visits to the pantry using various categories (some of them are user-defined). We use the standard reports to retrieve the data for grant applications, our newsletter, and other purposes that come up from time to time. The software is absolutely critical to managing pantry client data and having reliable, verifiable data for grant applications.
Data input is fast and easy, and being able to search for client records using a combination of various criteria (last name, first name, DOB, case #, etc.) is very flexible. The option of easily downloading our client data to Excel is a great help for analysis and for completing grant requests that ask for client data sorted and grouped in various ways and within varying time frames. Report criteria can be saved for rerunning again at a later time, and can edited if needed. Because the software is web-based, I can sign in from home to do data input or run reports - super convenient! Customer Service is fast, efficient and cheerful. I'm very pleased with the software and recommend it highly.
The software is very functional and we don't have any complaints.
Robert S.
Civic & Social Organization, 1-10 employees
Used weekly for 2+ years
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(continued from above) … in that window in order to record one shopping visit. When first required to use this software, we asked if it was possible to set and use default settings to reduce the number of keyboard/mouse interactions and was told it was not possible. Most recently, I sent a message to Oasis asking if the red banner warning that the USDA Eligibility Expiration Date had expired (a decided improvement) could be altered so that the same display that reads "Almost Due" could have its background color changed (a simple code change) to yellow to allow readily distinguishing these alerts to support different actions with clients, I received no response.
There is nothing about this application that merits any commendation, except the recent addition of the banner warning that the USDA Eligibility Expiration date has passed (and that is problematic in that the related "Almost Due" display is distracting, making it difficult to be alert to the needed interaction with clients. I wrote to Oasis about two months ago asking if the "Almost Due" banner background color could be changed from red to yellow (or other distinctive color, a simple coding change), but received no response.
I have volunteered over 20 years checking in client shoppers at Micah 6 Food Pantry in Austin, Texas. We initially kept records of registered shoppers and their visits to the pantry using an Excel spread sheet program that suited our purposes. When required by the Central Texas Food Bank (formerly Capital Area Food Bank) in Austin to use Oasis Insight to register and record shoppers, we became burdened...
Sarah E.
Verified reviewer
Nonprofit Organization Management, 51-200 employees
Used daily for 1-2 years
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We use Oasis for our SNAP outreach team to track the work they do. Oasis allows us to pull together information quickly to report out to the larger organization and also for us to gauge how we are doing.
The customer service experience has been very positive. Any time I've run into an issue I can't resolve, the customer service has been prompt and thorough.
There are a few occasions I have not been able to pull together the information from a report myself.
Anonymous Reviewer
Verified reviewer
Building Materials, 1-10 employees
Used daily for 2+ years
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Robust...can handle a lot of accounts and data.
Difficult to use from a marketing perspective. IE: mass emails, campaigns, etc.
Q. What type of pricing plans does Oasis Insight offer?
Oasis Insight has the following pricing plans:
Starting from: $20.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Oasis Insight?
Oasis Insight has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Oasis Insight support?
Oasis Insight supports the following languages:
English
Q. Does Oasis Insight offer an API?
No, Oasis Insight does not have an API available.
Q. What level of support does Oasis Insight offer?
Oasis Insight offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum