Oasis Insight Pricing, Features, Reviews & Comparison of Alternatives

Pros
Oasis insight is a great data base that stores all of our clients who received food from us and also we track calfresh applications we submitted on behalf of the client.

Cons
The only use for this database was to store clients information. The database could be a bit more user friendly. The flow when entering information could improve.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I love this software. Checked out a lot of different software programs before choosing this one. I love being able to get info on clients quickly. Some people dont like adding dependents, but it is helpful for me to flag potential duplicate names and addresses

Cons
Sometimes I have trouble printing reports, but the support team is always quick to respond to my problems.

Rating breakdown

Likelihood to recommend: 10/10

Pros
There is nothing about this application that merits any commendation, except the recent addition of the banner warning that the USDA Eligibility Expiration date has passed (and that is problematic in that the related "Almost Due" display is distracting, making it difficult to be alert to the needed interaction with clients. I wrote to Oasis about two months ago asking if the "Almost Due" banner background color could be changed from red to yellow (or other distinctive color, a simple coding change), but received no response.

Cons
I have volunteered over 20 years checking in client shoppers at Micah 6 Food Pantry in Austin, Texas. We initially kept records of registered shoppers and their visits to the pantry using an Excel spread sheet program that suited our purposes. When required by the Central Texas Food Bank (formerly Capital Area Food Bank) in Austin to use Oasis Insight to register and record shoppers, we became burdened with its singularly inefficient design that impairs our operation and interactions with client shoppers. We typically check in at least 140 shoppers in one hour on Thursday evenings and another 120 or more on Saturday mornings, each within a period of one to one and a half hours. To search for and locate each shopper's record and add a record of a shopping visit requires a minimum of eight keystrokes and mouse clicks. We assign a unique four character alphanumeric code for each shopper, yet when we search that code, which we have entered in the Identification Number/Number field, we do not get an immediate display of that one person's record, but a display of the name, which we then have to click to display that record. We record only one type of Assistance - "Food:Pantry Assistance", which is displayed as a default, allowing entry of number of pounds, which we do not record, but use an average weight for all shoppers." Yet, we have to click Assistance in the right margin, then click "Add Assistance, then click "Add" (continued below)

Rating breakdown

Likelihood to recommend: 0/10

Pros
very easy to manage and teach others how to use can customize each user to specify things there able to do

Cons
wish this software was mobile friendly other wise nothing i would change works wonderful works well on tablets

Rating breakdown

Likelihood to recommend: 10/10

Pros
The customer service experience has been very positive. Any time I've run into an issue I can't resolve, the customer service has been prompt and thorough.

Cons
There are a few occasions I have not been able to pull together the information from a report myself.

Rating breakdown

Likelihood to recommend: 9/10