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Vetstoria vs PetsApp Comparison (2026)

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Vetstoria logo

Vetstoria

PetsApp logo

PetsApp

Overview

Online appointment scheduling for vets. Simplifying the client scheduling process by seamlessly integrating with the practice management software of veterinary practices. Appointments can be scheduled via the practice website, Google or any social media platforms such as Facebook or Instagram.

PetsApp is a veterinary client communication, marketing and patient management platform built by vets for vets.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

249

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

119

5

4

3

2

1

96

21

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.8

38

5

4

3

2

1

32

5

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

“Its at least current vets as we had issues with old vets still in the list, but you can still pick all the vets, and some vets will only do one day a few weeks at various sites.”
JW

Jon W.

General Support Manager

“Able to choose the types of appointments available including the time allocation. ”
BS

Belinda S.

Practice Manager

“Allows our clients to schedule at any hour of the day.”
MB

Michelle B.

Hospital Director

Pros

“After the initial set up and training, we (the clinic) have a free reign on how we set up campaigns/promotions/reminders/appointment requests. ”
LR

Louise R.

Practice Manager

“Ease of use, effective way to communicate with clients without them having to ring the practice, only allowing messages to be marked as "Read" once they're actioned by a staff member so they don't get missed.”
JJ

Jack J.

Senior Receptionist & VIP Club Administrator

“Its easy to use, training for new staff is simple and it is also great for customers, we have printed stickers to give out for clients not using pets app which links right up to sign up!”
LB

Lucy B.

Branch Manager

Cons

“Still not 100% with clients being able to choose vets from drop down list.”
JW

Jon W.

General Support Manager

“Setting up with our PIMS was a little challenging, this was more an issue with our PIMS.”
MB

Michelle B.

Hospital Director

“no communication function as a vet its noice to be able to communicate with pet owners”
Mw

Michael w.

Mr.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features15
  • API
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Campaign Management
  • Care Plan Management
  • Charting
  • Chat/Messaging
  • Client Management
  • Communication Management
  • Compliance Management
  • Confirmations/Reminders
  • Customer Database
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Reminders
  • Live Chat
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Patient Engagement
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Payment Processing
  • Prescription Processing
  • Records Management
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • Scheduling
  • Self Service Portal
  • Status Tracking
  • Surveys & Feedback
  • Telemedicine
  • Third-Party Integrations
  • Video Conferencing
  • Workflow Management
  • Total features48
  • API
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Campaign Management
  • Care Plan Management
  • Charting
  • Chat/Messaging
  • Client Management
  • Communication Management
  • Compliance Management
  • Confirmations/Reminders
  • Customer Database
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Reminders
  • Live Chat
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Patient Engagement
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Payment Processing
  • Prescription Processing
  • Records Management
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • Scheduling
  • Self Service Portal
  • Status Tracking
  • Surveys & Feedback
  • Telemedicine
  • Third-Party Integrations
  • Video Conferencing
  • Workflow Management

Integrations

  • Total integrations20
  • Cornerstone
  • Covetrus Avimark
  • Covetrus Pulse
  • Covetrus vRxPro
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • IDEXX Neo
  • Instagram
  • Merlin
  • Meta for Business
  • PetDesk
  • RHAPSODY CRM
  • RoboVet
  • RxWorks
  • Twitter/X
  • VetIT
  • VisionVPM
  • Wix
  • WordPress
  • ezvetpro
  • ezyVet
  • Total integrations11
  • Cornerstone
  • Covetrus Avimark
  • Covetrus Pulse
  • Covetrus vRxPro
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • IDEXX Neo
  • Instagram
  • Merlin
  • Meta for Business
  • PetDesk
  • RHAPSODY CRM
  • RoboVet
  • RxWorks
  • Twitter/X
  • VetIT
  • VisionVPM
  • Wix
  • WordPress
  • ezvetpro
  • ezyVet