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Covetrus Pulse vs PetsApp Comparison (2026)

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Covetrus Pulse

PetsApp

Overview

eVetPractice is evolving to Covetrus Pulse—Covetrus Pulse brings your software applications into a single, seamless veterinary operating system (vOS), letting practice teams focus on what matters most – caring for animals and strengthening client relationships.

PetsApp is a veterinary client communication, marketing and patient management platform built by vets for vets.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.0

543

219

187

Value for money

Ease of use

Features

Customer support

53%

would recommend this app

4.8

Value for money

Ease of use

Features

Customer support

92%

would recommend this app

Pros

“Secondly, I like that there is a feature submission option which allows the people who actually use the platform to have a direct hand in new features that could be put into the system.”

Kyra H.

Practice Manager

“The amount of customization available is helpful, information on patient visits is organized and easily acessed, adding documents is simple and fast”

Wanda F.

Practice Manager

“Too many steps involved for simple things such as scheduling appointments for multiple pets in the same family.”

Ashley T.

Lead CSR

Pros

“After the initial set up and training, we (the clinic) have a free reign on how we set up campaigns/promotions/reminders/appointment requests. ”

Louise R.

Practice Manager

“Ease of use, effective way to communicate with clients without them having to ring the practice, only allowing messages to be marked as "Read" once they're actioned by a staff member so they don't get missed.”

Jack J.

Senior Receptionist & VIP Club Administrator

“Its easy to use, training for new staff is simple and it is also great for customers, we have printed stickers to give out for clients not using pets app which links right up to sign up!”

Lucy B.

Branch Manager

Cons

“Our data migration from cornerstone came over in all the wrong categories and miss labeled support staff as doctors among other things.”

Melissa W.

Hospital administrator

“Inactive patients cannot be found with the basic search function, yet deceased pets cannot be hidden from client's active account.”

Nicole G.

Lead Receptionist

“The process of filling or refilling prescriptions takes too long, and each medication has to be processed separately.”

Ashley T.

Lead CSR