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PetDesk vs DaySmart Vet Comparison (2026)

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PetDesk

DaySmart Vet

Overview

PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify veterinary clinic’s operations while strengthening client relationships.

DaySmart Vet provides easy-to-use practice management software to automate tasks, streamline workflows, and improve communication.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

249

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

116

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

183

130

Value for money

Ease of use

Features

Customer support

89%

would recommend this app

4.6

292

210

Value for money

Ease of use

Features

Customer support

78%

would recommend this app

Pros

“Appointment reminders, two-way texting, and online scheduling reduce phone time and help clients stay connected to their pets’ care.”

August P.

Veterinary Technician

“Automated reminders have taken a lot of work away from our front desk and have driven our clients to schedule appointments when they are notified their pet is due.”

Rebecca R.

Office Manager

“Two way texting is amazing, especially since it uses your clinic phone number; clients don't need to remember a second number!”

Rebecca R.

Office Manager

Pros

“Currently, we have to reference the relationship list and then manually type the client or contact name in, then select it to add it to the application.”

Susan R.

Director of Operations and Marketing

“The administrator can modify invoices and payments when there is a mistake (very handy when you have many new trainees) and the permissions are easy to modify and understand. ”

Tammy M.

Office Manager

“The appointment scheduling allows me to customize appointment types and block out accordingly. ”

Kellie B.

Veterinarian Owner

Cons

“Our only major issue that we've experienced with PetDesk is the automatic confirmations sending to clients in the incorrect time zone. ”

Dana P.

CVOM

“One thing negative I have to say is that if you have a patient where multiple people communicate with you under different numbers (such as a husband and wife) PetDesk will only recognize whichever number is keyed as the primary number for the client profile.”

Rebecca R.

Office Manager

“They are not helping us grow our practice and better serve our clients and patients.”

Vince T.

Practice - Office Manager

Cons

“The templates are a bit rigid so adapting the exam for each patient is difficult as you have to write in everybox for the template every time instead of being able to adapt a template to leave out or add in certain elements or body systems in individual medical records.”

Clare P.

Owning Veterinarian

“Not being able to export the correct file type to upload controlled prescriptions for reporting has made more work for our staff, as we now have to manual log them all, whereas our previous system we were able to export a file that was ready to be uploaded.”

Connor L.

Office Manager

“Only seem to have one option to remind clients about appointment which creates conflicts with Surgery and Drop offs scheduled as they list the time currently and we need those special appointment to come in with in certain time frames.”

Christina R.

Practice Manager