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Covetrus Pulse vs PetDesk Comparison (2026)

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Covetrus Pulse

PetDesk

Overview

eVetPractice is evolving to Covetrus Pulse—Covetrus Pulse brings your software applications into a single, seamless veterinary operating system (vOS), letting practice teams focus on what matters most – caring for animals and strengthening client relationships.

PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify veterinary clinic’s operations while strengthening client relationships.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

249

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.0

543

219

187

Value for money

Ease of use

Features

Customer support

53%

would recommend this app

4.6

183

130

Value for money

Ease of use

Features

Customer support

89%

would recommend this app

Pros

“Secondly, I like that there is a feature submission option which allows the people who actually use the platform to have a direct hand in new features that could be put into the system.”

Kyra H.

Practice Manager

“The amount of customization available is helpful, information on patient visits is organized and easily acessed, adding documents is simple and fast”

Wanda F.

Practice Manager

“Also, when a credit card is deleted from WP, it does not trigger missed payments or accrue the missed payments.”

Lena A.

Registered Veterinary Technician

Pros

“Appointment reminders, two-way texting, and online scheduling reduce phone time and help clients stay connected to their pets’ care.”

August P.

Veterinary Technician

“Automated reminders have taken a lot of work away from our front desk and have driven our clients to schedule appointments when they are notified their pet is due.”

Rebecca R.

Office Manager

“Two way texting is amazing, especially since it uses your clinic phone number; clients don't need to remember a second number!”

Rebecca R.

Office Manager

Cons

“Our data migration from cornerstone came over in all the wrong categories and miss labeled support staff as doctors among other things.”

Melissa W.

Hospital administrator

“Inactive patients cannot be found with the basic search function, yet deceased pets cannot be hidden from client's active account.”

Nicole G.

Lead Receptionist

“The process of filling or refilling prescriptions takes too long, and each medication has to be processed separately.”

Ashley T.

Lead CSR

Cons

“Our only major issue that we've experienced with PetDesk is the automatic confirmations sending to clients in the incorrect time zone. ”

Dana P.

CVOM

“One thing negative I have to say is that if you have a patient where multiple people communicate with you under different numbers (such as a husband and wife) PetDesk will only recognize whichever number is keyed as the primary number for the client profile.”

Rebecca R.

Office Manager

“They are not helping us grow our practice and better serve our clients and patients.”

Vince T.

Practice - Office Manager