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PetPocketbook vs Pawfinity Comparison

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Overview

PetPocketbook is a pet sitting software designed to help businesses manage invoicing, billing, compensation tracking, staff...

NEW V5.0 - The most advanced online booking system on the planet. Come see why more Pet Pros recommend Pawfinity than any other.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

25

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

50

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

87

5

4

3

2

1

78

9

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.6

107

5

4

3

2

1

85

14

3

1

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

Pros

I 100% recommend PetPocketBook to fellow pet sitters. It’s also super affordable and the website/app are very intuitive.
Clients can check their walk times, request and cancel walks which saves me more time. The PPB team are super friendly and helpful, always available and happy to clearly answer any questions.
So far I have had a great experience with PetPocketbook. It's already a great program and it's clear they are constantly looking for feedback and striving to make things even better.

Pros

Overall my experience has been wonderful. Fantastic support, very fast, and so easy to use.
All my customers love it and tell me how professional my business is, it's nice to know they notice. The customer support is amazing.
It's very easy to learn and what I love best is that my clients can request a booking online through our website. I also like products that keep evolving, and that is exactly what Pawfinity does.

Cons

The only complaint I have is that there is no mobile version yet.
I guess there are very very small UI/UX design inconsistencies on different pages of the settings. It is by no means an inconvenience as finding it is usually still extremely easy.
Limited accounting functionality for employee paychecks, no way to allocate % made off employees back to your own paycheck.

Cons

On 12/11/20 I was charged $85, for a useless software that I did not use at all. The service is terrible and I'm very upset I was charged for something I didn't use.
Each error in the Pawfinity software was dismissed as a "misuse" of the software by the user.
Horrible customer service. Unable to customize many things that are built in and marketed (text reminders, etc.).
  • Vendor responds to reviews
  • Last review13 days ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features69
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Animal Database
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Client Management
  • Client Portal
  • Commission Management
  • Communication Management
  • Confirmations/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customer Service Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Daily Reports
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Reminders
  • Employee Management
  • Employee Time Clock
  • Event Calendar
  • Facility Scheduling
  • Forms Management
  • GPS
  • GPS Check-in/Check-out
  • Inventory Management
  • Invoice Management
  • Mobile Access
  • Mobile Grooming
  • Multi-Location
  • Multiple User Accounts
  • Notes Management
  • Onboarding
  • Online Booking
  • Payment Processing
  • Payroll Management
  • Personalization
  • Pet Birthday Tracking
  • Pet Grooming
  • Pet Profiles
  • Photo Management
  • Photo Updates
  • Point of Sale (POS)
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • SMS Reminders
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Service Catalog
  • Staff Management
  • Third-Party Integrations
  • User Management
  • Vaccine Management
  • Website Integration
  • Website Management
  • Total features76
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Animal Database
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Client Management
  • Client Portal
  • Commission Management
  • Communication Management
  • Confirmations/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customer Service Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Daily Reports
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Reminders
  • Employee Management
  • Employee Time Clock
  • Event Calendar
  • Facility Scheduling
  • Forms Management
  • GPS
  • GPS Check-in/Check-out
  • Inventory Management
  • Invoice Management
  • Mobile Access
  • Mobile Grooming
  • Multi-Location
  • Multiple User Accounts
  • Notes Management
  • Onboarding
  • Online Booking
  • Payment Processing
  • Payroll Management
  • Personalization
  • Pet Birthday Tracking
  • Pet Grooming
  • Pet Profiles
  • Photo Management
  • Photo Updates
  • Point of Sale (POS)
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • SMS Reminders
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Service Catalog
  • Staff Management
  • Third-Party Integrations
  • User Management
  • Vaccine Management
  • Website Integration
  • Website Management

Integrations

  • Total integrations2
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Slack
  • Stripe
  • WordPress
  • Xero
  • Zapier
  • authorize.net
  • Total integrationsN/A
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Slack
  • Stripe
  • WordPress
  • Xero
  • Zapier
  • authorize.net

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