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Pawfinity
5
85
4
14
3
3
2
1
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Pawfinity, The World's Favorite Premium Pet Service Software
Table of Contents
Is this product right for your business?
Find out with a
Pawfinity - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
Pawfinity overview
What is Pawfinity?
Pawfinity V5 is a premium online booking system for pets. It is designed specifically for pet groomers, pet salons, kennels, and daycare services. Client information is kept safe all while simplifying the booking process, making it easier for customers and owners. It handles reservations, SMS & email notifications, payment processing, and more. There is a free 30 day trial, along with training videos and US-based support.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Training and Learning Curve
Client Profiles
Switching Software
Phone Support
Access
Pawfinity’s user interface
Pawfinity review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.3
Ease of use
4.6
Customer support
4.6
Reviews sentiment
What do users say about Pawfinity?
Users say Pawfinity is easy to use, intuitive, and streamlines daily tasks for grooming businesses. They find client management efficient, with quick access to client details, online booking, and features that help them appear professional to their customers. They appreciate that the software supports both mobile and salon grooming operations and makes scheduling and record-keeping simple. Some mention that clients also enjoy the portal and booking process.
Reviewers appreciate the responsive and helpful customer support, noting fast replies and a willingness to consider suggestions. They report occasional frustrations with support, but most feel their questions are answered promptly and issues are resolved quickly.
Select to learn more
Who uses Pawfinity?
Based on 107 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Pawfinity's key features
Most critical features, based on insights from Pawfinity users:
All Pawfinity features
Features rating:
Pawfinity alternatives
Pawfinity
Starting from
50
Per month
Paw Partner
Starting from
44.99
Per month
BusyPaws
Starting from
79
Per month
Gingr
Starting from
95
Per month
Pawfinity pricing
Pricing plans
Pricing details:
User opinions about Pawfinity price and value
Value for money rating:
To see what individual users think of Pawfinity's price and value, check out the review snippets below.
Brooke H.
Mobile groomer
Aimee D.
Owner, Certified Master Groomer
Pawfinity customer support
What do users say about Pawfinity customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Pawfinity customer support.
A significant portion of users highlight Pawfinity's customer support as fast, responsive, and consistently helpful.
Many reviewers appreciate the support team's patience and willingness to answer questions, especially during onboarding.
A number of users value the multiple support channels, including in-app help and email, with prompt and thorough replies.
A minority of users report negative experiences, citing unhelpful responses or lack of accountability from the support team.
Support options
Training options
To see what individual users say about Pawfinity's customer support, check out the review snippets below.
“Tech support is attentive, responds promptly.”
Aimee D.
Owner, Certified Master Groomer
“I like how streamlined the process was when we initially started the software and how the company aided in pulling all my data into the software right away.”
Laurren S.
Owner
“Each encounter we had with any member of the Pawfinity team left us frustrated and disappointed in their inability to accept responsibility for any issues we found across the system.”
Samantha J.
Daycare assistant
Pawfinity FAQs
Pawfinity has the following typical customers:
Mid-size Business, Small Business, Large Enterprises, Freelancers
These products have better value for money
Q. Does Pawfinity support mobile devices?
Pawfinity supports the following devices:
Android, iPhone, iPad
Q. What level of support does Pawfinity offer?
Pawfinity offers the following support options:
Chat, Knowledge Base, Phone Support, Email/Help Desk
