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Provet vs Instinct Science Comparison (2026)

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Provet logo

Provet

Instinct Science logo

Instinct Science

Overview

Provet is the only all-in-one veterinary PIMS built for AI agents, giving your team more time for care and your practice the tools to grow.

Instinct is the new cloud-based operating system for the modern veterinary hospital: a full electronic medical records and practice management system.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.1

89

5

4

3

2

1

40

30

8

6

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
62%
would recommend this app

4.9

238

5

4

3

2

1

217

19

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

“I really enjoy using this software for its high level of customization across various functions, including clinical notes, discharge instructions, communications, and templates.”
KF

Kristine F.

Lead Veterinary Assistant

“It’s very user-friendly and easy to navigate, allowing me to tailor settings to suit specific needs in almost every area.”
KF

Kristine F.

Lead Veterinary Assistant

“Incorrect sales data transferred to accounts package”
PD

Peter D.

DIrector

Pros

“We had some confusion when first using the system with processing payments but we quickly worked with the support team and they helped us with a SOP to prevent this problem from happening”
KO

Kelsey O.

RVT

“Our medical team is able to customize templates to their preferances and finds the integration with our medical services and referral partners seamless. ”
MW

Michelle W.

CEO

“The anesthesia charting for accurate monitoring, the whiteboard feature for inhospitality patient care, and the ability to put in orders and have them be math-checked to reduce potential incorrect dosing.”
AA

Ares A.

RVT

Cons

“Basically this system isn't fit for purpose in a first opinion practice where you need to look at purchase trends, reminder compliance, look at a simple sales by client group!”
PD

Peter D.

DIrector

“Can not trace client payment history or see details of purchases.”
PD

Peter D.

DIrector

“Looking back, I should have seen the writing on the wall when our first 3 onboarding specialists either quit or were fired. ”
KS

Kimberly S.

DVM COO

Cons

“Also occasionally, the lag time for the "tagged to" symbol to appear on a patient's chart is slow, so multiple coworkers have started to work on the same patient without realizing it.”
MM

Megan M.

ICU and ECC CVT

“The rest of the PIMs is a little more clunky and the medical records sent to other hospitals are cluttered and a bit harder to interpret.”
JW

Jonah W.

Veterinarian

“Toggling back and forth can cause some time delay when toggling between treatments to fill out discharges.”
AS

Amber S.

Vetereinarian

  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features123
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Management
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Call Reminders
  • Charting
  • Claims Management
  • Client Database
  • Client Management
  • Client Portal
  • Clinic Interoperability
  • Communication Management
  • Confirmations/Reminders
  • Contact Database
  • Cost Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Reminders
  • Employee Management
  • Expiration Date Management
  • Financial Management
  • For Medical Purposes
  • Forms Management
  • Generative AI
  • Group Scheduling
  • Historical Reporting
  • Imaging and X-rays
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Live Chat
  • Medical Billing
  • Medication History
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Online Booking
  • Online Payments
  • Online Refills
  • Order Management
  • Patient Engagement
  • Patient Intake
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payment Reminders
  • Physician Scheduling
  • Point of Sale (POS)
  • Practice Management
  • Prescription Processing
  • Prescription Renewal
  • Pricing Data
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Records Management
  • Recurring Appointments
  • Registration Management
  • Reminders
  • Reorder Management
  • Reporting & Statistics
  • Rescheduling
  • Revenue Management
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Sales Order Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Status Tracking
  • Stock Management
  • Supply Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Telemedicine
  • Template Management
  • Third-Party Integrations
  • Treatment Planning
  • Two-Way Communication
  • Usage Tracking/Analytics
  • User Management
  • Website Integration
  • Workflow Management
  • Total features41
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Management
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Call Reminders
  • Charting
  • Claims Management
  • Client Database
  • Client Management
  • Client Portal
  • Clinic Interoperability
  • Communication Management
  • Confirmations/Reminders
  • Contact Database
  • Cost Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Reminders
  • Employee Management
  • Expiration Date Management
  • Financial Management
  • For Medical Purposes
  • Forms Management
  • Generative AI
  • Group Scheduling
  • Historical Reporting
  • Imaging and X-rays
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Live Chat
  • Medical Billing
  • Medication History
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Online Booking
  • Online Payments
  • Online Refills
  • Order Management
  • Patient Engagement
  • Patient Intake
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payment Reminders
  • Physician Scheduling
  • Point of Sale (POS)
  • Practice Management
  • Prescription Processing
  • Prescription Renewal
  • Pricing Data
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Records Management
  • Recurring Appointments
  • Registration Management
  • Reminders
  • Reorder Management
  • Reporting & Statistics
  • Rescheduling
  • Revenue Management
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Sales Order Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Status Tracking
  • Stock Management
  • Supply Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Telemedicine
  • Template Management
  • Third-Party Integrations
  • Treatment Planning
  • Two-Way Communication
  • Usage Tracking/Analytics
  • User Management
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations11
  • ClinicWise
  • Cornerstone Software
  • Covetrus vRxPro
  • IDEXX Neo
  • PetDesk
  • PetsApp
  • Quinyx
  • Talkatoo
  • Vetcove
  • Vetstoria
  • Weave
  • Xero
  • iRecall
  • Total integrations4
  • ClinicWise
  • Cornerstone Software
  • Covetrus vRxPro
  • IDEXX Neo
  • PetDesk
  • PetsApp
  • Quinyx
  • Talkatoo
  • Vetcove
  • Vetstoria
  • Weave
  • Xero
  • iRecall