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Scout vs BookingKoala Comparison

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Overview

Scout is a cloud-based solution designed to help pet sitting and dog walking businesses with appointment scheduling and billing....

BookingKoala is an online booking software designed to help businesses of all sizes handle appointment scheduling, lead generation,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

25

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

27

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.8

5

4

3

2

1

73

10

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

5.0

5

4

3

2

1

36

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Customer support could not have been better and the transition to their platform was basically seamless. I would recommend them again and again.

TT

Tasha T.

Great software a must for pet sitters & walkers, the GPS option is excellent and helps my clients feel at ease. The pet report could be a little more elaborate but works well.

AR

Ashley R.

The customer support is amazing and I am very happy overall. Any features that I'm looking for seem to be in the works.

KG

Kerri G.

Pros

Great customer service, great features, really easy to use & customize to your liking. We are very happy with this software so far.

Patrick M.

I've been using this software for some time now as a beta tester for my carpet cleaning business and all I can say is WOW. Everything from the reports, to the provider login is all outstanding.

MP

Mark P.

For me being a photographer the most important aspect is the scheduling. I love how the smart scheduling lets my clients book without overlap.

ZC

Zacharia C.

Cons

Very little bad to say, they always listen to input.

Katie K.

I feel like the app is running my company, not the other way around. My staff dislikes the glitches, inability to log out, etc.

KD

Kara D.

Some clients have a difficult time utilizing the scheduling component of the software. Little hiccups like this are to be expected and it's mostly user error.

KC

Katie C.

Cons

There are some things that take time to learn and understand but once that is done you just forget about them.

LJ

Lester J.

It takes some time in the beginning to customize everything to your business, but after that, you set it and forget it.

BO

Brandon O.

There are so many features with BookingKoala that it makes if difficult to keep track of what it can do. But if you're inside there all day every day you will figure it out very quickly.

ZC

Zacharia C.

  • Vendor responds to reviews
  • Last review24 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features29
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Certification Tracking
  • Claims Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Contract/License Management
  • Credit Card Processing
  • Customer Database
  • Customer Portal
  • Customizable Branding
  • Customizable Forms
  • Dispatch Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Employee Management
  • Employee Scheduling
  • Exercise Library
  • Facility Scheduling
  • File Storage
  • Fitness Assessments
  • Fitness Plan
  • Fleet Management
  • GPS Check-in / Check-out
  • Group Scheduling
  • Inventory Management
  • Invoice Management
  • Job Management
  • Key Management
  • LTL / Shared Truckload
  • Lead Management
  • Live Chat
  • Local Moves
  • Military / GSA Moves
  • Mobile Access
  • Mobile Alerts
  • Mobile Grooming
  • Multi-Location
  • Nutrition Program
  • Online Booking
  • Online Payments
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Point of Sale (POS)
  • Quotes/Estimates
  • Real-time Scheduling
  • Records Management
  • Recurring Appointments
  • Reporting & Statistics
  • Resource Scheduling
  • Room Booking
  • Routing
  • Scheduling
  • Search/Filter
  • Service Catalog
  • Service History
  • Staff Management
  • Storage Management
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Work Order Management
  • Workflow Management
  • eCommerce Management
  • Total features74
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Certification Tracking
  • Claims Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Contract/License Management
  • Credit Card Processing
  • Customer Database
  • Customer Portal
  • Customizable Branding
  • Customizable Forms
  • Dispatch Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Employee Management
  • Employee Scheduling
  • Exercise Library
  • Facility Scheduling
  • File Storage
  • Fitness Assessments
  • Fitness Plan
  • Fleet Management
  • GPS Check-in / Check-out
  • Group Scheduling
  • Inventory Management
  • Invoice Management
  • Job Management
  • Key Management
  • LTL / Shared Truckload
  • Lead Management
  • Live Chat
  • Local Moves
  • Military / GSA Moves
  • Mobile Access
  • Mobile Alerts
  • Mobile Grooming
  • Multi-Location
  • Nutrition Program
  • Online Booking
  • Online Payments
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Point of Sale (POS)
  • Quotes/Estimates
  • Real-time Scheduling
  • Records Management
  • Recurring Appointments
  • Reporting & Statistics
  • Resource Scheduling
  • Room Booking
  • Routing
  • Scheduling
  • Search/Filter
  • Service Catalog
  • Service History
  • Staff Management
  • Storage Management
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations4
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier
  • Total integrations8
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier