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BookingKoala Logo

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Booking management platform for the service industry

(6)

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BookingKoala Pricing, Features, Reviews and Alternatives

BookingKoala FAQs

Q. What type of pricing plans does BookingKoala offer?

BookingKoala has the following pricing plans:
Starting from: $27.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of BookingKoala?

BookingKoala has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does BookingKoala support?

BookingKoala supports the following languages:
English


Q. Does BookingKoala support mobile devices?

BookingKoala supports the following devices:
Android, iPhone


Q. Does BookingKoala offer an API?

Yes, BookingKoala has an API available for use.


Q. What other apps does BookingKoala integrate with?

BookingKoala integrates with the following applications:
ActiveCampaign, Zapier, Gmail, Slack, QuickBooks Online, Wave, Google Calendar, Mailchimp


Q. What level of support does BookingKoala offer?

BookingKoala offers the following support options:
Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum, Chat

BookingKoala product overview

Price starts from

27

Per month

Flat Rate

What is BookingKoala?

BookingKoala is an online booking software designed to help businesses of all sizes handle appointment scheduling, lead generation, billing, marketing, and other operations. Customers can utilize personalized dashboards to view appointments, refer friends, post ratings or reviews for service providers, and purchase gift cards.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Phone Support
FAQs/Forum
Chat

Training options

Documentation
Videos
Webinars

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Why am I seeing this?

BookingKoala pricing information

Value for money

4.9

/5

41

Starting from

27

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

BookingKoala features

Functionality

4.9

/5

41

Total features

73

10 categories

Most valued features by users

Activity Dashboard
Alerts/Notifications
Third-Party Integrations
API
Workflow Management
Mobile Access
Inventory Management
Access Controls/Permissions

Functionality contenders

BookingKoala users reviews

Overall Rating

5.0

/5

41

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.62/10
Rating distribution

5

4

3

2

1

40

1

0

0

0

Pros
Great customer service, great features, really easy to use & customize to your liking. We are very happy with this software so far.
I've been using this software for some time now as a beta tester for my carpet cleaning business and all I can say is WOW. Everything from the reports, to the provider login is all outstanding.
Marketing features like coupons, gift cards, and more. Reports feature, this is great you can see all reports you need to grow.
Cons
EXTREMELY DIFFICULT TO NAVIGATE. You need to be an computer programer to setup.
There are some things that take time to learn and understand but once that is done you just forget about them.
It takes some time in the beginning to customize everything to your business, but after that, you set it and forget it.

Overall rating contenders

CS
AvatarImg

Chris S.

Individual & Family Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Quick support, dev team, and good community.

Reviewed 2 years ago

Have been using them for a few months in my cleaning company and they have been fantastic. Quick support, quick dev team pushing new features, and a solid community.

Pros

How versatile it is at different company sizes. It is a software you can really grow with.

Cons

The initial setup was tough and took a long time. There are so many features and settings that at first it is a little overwhelming.

FB
AvatarImg

Faith B.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best moving service software hands down

Reviewed 6 years ago

I benefitted from reducing office staff and saving more money. Also I save personal time from doing extra work on the side.

Pros

I was used to doing everything the old school way of handing out flyers with my phone number and having customers call to book their moves, I dreaded this every time because of the people who would shop around for quotes and waste my time. Then I hired office staff to do this but it still wasted time and now money. I looked for alternatives that would solve this problems and no software really had it ALL for me until I found BookingKoala. From packages to provider and customer logins and to the reports section I have everything I need and more in one system. My customers can pay online and I can pay the movers all from within the same system. No more large amounts of cash or checks that I need to go directly to the bank to deposit.

Cons

I have been lucky enough to be in the Beta testing group and got to experience the software before the general public. Although there were some minor glitches those were to be expected. So I cannot say there are things I like least about this. Although the pricing could be cheaper.

Vendor response

Faith, thank you so much for the kind review. We are excited to have you be part of the beta testing group.

ML
AvatarImg

Mark L.

Chemicals, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

You need to be an IT specialist to setup website and account

Reviewed 2 years ago

Diaster

Pros

Nothing about the program is easy to setup.

Cons

EXTREMELY DIFFICULT TO NAVIGATE. You need to be an computer programer to setup. NOT USER FRIENDLY IN THE LEAST. NO LIVE SUPPORT>

PV
AvatarImg

Paige V.

Consumer Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

BookingKoala gave my cleaning service the JOLT it needed

Reviewed 6 years ago

I love BookingKoala on so many levels it's kind of scary. My business was not doing great at all before I used them, when I first started out things were great but then they kind of flat lined and then it just went down. I started looking for a software to help with scheduling and I also got a bonus because of the reports section. I could track everything I need in there.

Pros

The first and foremost thing that I have to mention is that the customer support is extremely nice, helpful, and prompt. There has been no customer service that I have experienced like this before! Now to the software itself, the scheduling is a DREAM and I literally don't have to worry about overlapping bookings or any missed bookings. The customer and provider logins are so so so nice and all my customers compliment us because of it.

Cons

I find it hard to find things that I don't like about it because there is just so much I am in love with. For me not being a coder or even a super tech savvy person the embedding process was hard for me but they assisted me with it, (actually they did it for me). There are times I find it hard to find a function to disable or enable but after some time I find it.

Vendor response

Hello Paige, thank you so much for the kind words and we would like to thank you for being a valued customer of BookingKoala!

JK
AvatarImg

James K.

Individual & Family Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best in the game!

Reviewed 9 months ago

I started my little cleaning company with zero prior experience and had a ton of questions. BK's support staff is as good as it gets, quick responses and if I called and left a VM they would call me back the same day and often straight away including weekends and evenings.

Pros

The platform took a little while to get comfortable around but the support team is fantastic and held my hand throughout the process.

Cons

Nada.. love these guys! Would highly recommend.

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