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BookingKoala

Booking management platform for the service industry

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BookingKoala Pricing, Features, Reviews and Alternatives

BookingKoala product overview

What is BookingKoala?

BookingKoala is an online booking software designed to help businesses of all sizes handle appointment scheduling, lead generation, billing, marketing, and other operations. Customers can utilize personalized dashboards to view appointments, refer friends, post ratings or reviews for service providers, and purchase gift cards.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Phone Support
FAQs/Forum
Chat

Training options

Documentation
Videos
Webinars

BookingKoala pricing information

Value for money

5.0

/5

36

Starting from

$

27

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

BookingKoala features

Functionality

5.0

/5

36
Total Features77 10 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
API
Inventory Management
Third Party Integrations
Mobile Access
Workflow Management
Access Controls/Permissions

Functionality contenders

BookingKoala users reviews

Overall rating

5.0

/5

36

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

36

0

0

0

0

Pros
I've been using this software for some time now as a beta tester for my carpet cleaning business and all I can say is WOW. Everything from the reports, to the provider login is all outstanding.

MP

Mark P.

Great customer service, great features, really easy to use & customize to your liking. We are very happy with this software so far.

Patrick M.

For me being a photographer the most important aspect is the scheduling. I love how the smart scheduling lets my clients book without overlap.

ZC

Zacharia C.

Cons
There are some things that take time to learn and understand but once that is done you just forget about them.

LJ

Lester J.

It takes some time in the beginning to customize everything to your business, but after that, you set it and forget it.

BO

Brandon O.

There are so many features with BookingKoala that it makes if difficult to keep track of what it can do. But if you're inside there all day every day you will figure it out very quickly.

ZC

Zacharia C.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best moving service software hands down

Reviewed 3 years ago

I benefitted from reducing office staff and saving more money. Also I save personal time from doing extra work on the side.

Pros

I was used to doing everything the old school way of handing out flyers with my phone number and having customers call to book their moves, I dreaded this every time because of the people who would shop around for quotes and waste my time. Then I hired office staff to do this but it still wasted time and now money. I looked for alternatives that would solve this problems and no software really had it ALL for me until I found BookingKoala. From packages to provider and customer logins and to the reports section I have everything I need and more in one system. My customers can pay online and I can pay the movers all from within the same system. No more large amounts of cash or checks that I need to go directly to the bank to deposit.

Cons

I have been lucky enough to be in the Beta testing group and got to experience the software before the general public. Although there were some minor glitches those were to be expected. So I cannot say there are things I like least about this. Although the pricing could be cheaper.

Vendor response

Faith, thank you so much for the kind review. We are excited to have you be part of the beta testing group.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

BookingKoala gave my cleaning service the JOLT it needed

Reviewed 3 years ago

I love BookingKoala on so many levels it's kind of scary. My business was not doing great at all before I used them, when I first started out things were great but then they kind of flat lined and then it just went down. I started looking for a software to help with scheduling and I also got a bonus because of the reports section. I could track everything I need in there.

Pros

The first and foremost thing that I have to mention is that the customer support is extremely nice, helpful, and prompt. There has been no customer service that I have experienced like this before! Now to the software itself, the scheduling is a DREAM and I literally don't have to worry about overlapping bookings or any missed bookings. The customer and provider logins are so so so nice and all my customers compliment us because of it.

Cons

I find it hard to find things that I don't like about it because there is just so much I am in love with. For me not being a coder or even a super tech savvy person the embedding process was hard for me but they assisted me with it, (actually they did it for me). There are times I find it hard to find a function to disable or enable but after some time I find it.

Vendor response

Hello Paige, thank you so much for the kind words and we would like to thank you for being a valued customer of BookingKoala!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BookingKoala saved my business

Reviewed 3 years ago

Since the moment I signed up the team over at BookingKoala has helped me through every step of the way and I cant be more grateful.

Pros

I love how everything is all in one place. I have my website and software all under one login where I can control everything. No more needing to go to other website builders like wordpress or wix. This makes it completely convenient to work. I would also like to say that the free courses to grow my business helped me get out of a dark place. I was about to shut the doors for good until I started learning from the courses and using the software to the fullest of its capabilities, from scheduling to marketing with coupons and gift cards.

Cons

Theres nothing that I can think of that I don't like about it. It's priced super fair the product is unbelievable and the support helps me through everything.

Vendor response

Hi Stewart, on behalf of everyone at BookingKoala we want to thank you for the kind words and wish you lots of success in your business!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I will never switch from BK to any other software.

Reviewed 3 years ago
Pros

This software is so loaded with features and functions that I have been dreaming about for my cleaning business. The amounts of things I can do all within one place is amazing. For instance if one of my providers is going on vacation for 2 weeks I can deactivate their account and they will not be allowed to be booked for jobs but all their information and job history will still be there. Then when they come back all I do is click one button and they are reactivated!

Cons

There are a few little things here and there that bug me like little bugs but those usually get fixed within 48 hours so I cant really complain about that. I would also love it if the Themes were already out but those are coming soon so again I cant really complain there either.

Vendor response

Laura, thank you for the review. Since we just launched last month we are still finding few bugs here and there but soon these all will be resolved! We are also super excited for the themes!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Convenient and easy

Reviewed 2 years ago
Pros

Been using to help customers manage bookings online for service visits

Cons

None so far. Support is responsive and the software hasn’t had any issues.

Vendor response

Hi Michael, Thank you so much for taking the time to leave us a review and we would like to thank you for being a valued member of BookingKoala!

BookingKoala FAQs and common questions

BookingKoala has the following pricing plans:
Starting from: $27.00/month
Pricing model: Subscription
Free Trial: Available


BookingKoala has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


BookingKoala supports the following languages:
English


BookingKoala supports the following devices:
Android, iPhone, iPad


Yes, BookingKoala has an API available for use.


BookingKoala integrates with the following applications:
ActiveCampaign, Zapier, Gmail, Slack, QuickBooks Online, Wave, Google Calendar, Mailchimp


BookingKoala offers the following support options:
Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum, Chat

Related categories