App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
Learn why GetApp is free
Dog walking and pet sitting solution
Scout Pricing, Features, Reviews and Alternatives
Scout product overview
What is Scout?
Scout is a cloud-based solution designed to help pet sitting and dog walking businesses with appointment scheduling and billing. Key features include custom branding, location and time tracking, document management, employee performance assessments, lead generation, and notifications.
Typical customers
Platforms supported
Support options
Training options
Scout pricing information
Value for money
4.8
/5
89
Starting from
25
Per month
Other
Pricing options
Value for money contenders
Scout features
Functionality
4.6
/5
89
Total features
30
2 categories
Most valued features by users
Functionality contenders
Scout users reviews
Overall Rating
4.8
/5
89
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.49/10
77
11
0
0
1
Katie K.
Overall rating contenders
Myles M.
Accounting, self-employed
Used daily for 2+ years
Review source
Share this review:
I’m able to manage all my business reports. Everything I need for my small business is conveniently ready for me at scout. Weather it’s revenue, payroll reports, income, future income, etc, a nice spreadsheet is a click away.
I felt good about my purchase. Their was no form of suspicion or sketchiness about this software. I also did not feel intimidated by the user interface. And I knew if I ran into trouble or had a problem, the creators were a button away from helping me out. Absolutely amazing.
This is my first time using dog Walker software. So I cannot compare Scout to another software and judge it. So my only con I could possibly come up with is the price, it’s a little expensive per Employee, but it is definitely 100% worth it.
Corinne A.
Review source
Share this review:
My name is Corinne and I'm a manager at Walk it Like a Dog in Philly. Before Scout, I used another pet-sitting website where I spent a lot time managing the schedule and trying to keep up communication with staff and customers. Since switching over to Scout, I save a lot of time, which means I get to do what I love: playing with dogs and cats! Here's a few ways Scout helps me do that: Drag and...
No pros were added to this review
No cons were added to this review
Thanks for the great feedback, Corinne! Appreciated!
Abby B.
Individual & Family Services, 1-10 employees
Used daily for 6-12 months
Review source
Share this review:
My overall experience with scout has been positive. I appreciate the ease of use and customer service.
The pros associated with scout software begin with the customer service. Any time I have needed help or had a question, the scout team has always been quick to respond and helpful.
What I like least about Scout software is the ease of use. I have commonly had customers that are already familiar with the software run into issues with scheduling. Also, I am not fond of the credit card transaction fees associated with Braintree when I can use PAYPAL or venmo for free.
Kerri G.
Individual & Family Services, self-employed
Used daily for less than 6 months
Review source
Share this review:
The customer support is amazing and I am very happy overall. Any features that I'm looking for seem to be in the works.
The software is easy to use. I can easily add clients, create appointments and see everything that I have set up for the days in my app. The biggest pro is the customer service. I ask ALOT of questions and they always answer right away and are very pleasant. I do love that you can brand the app as your own as well.
There are some more features that I would like to see. I would love to have an app for the administration portion of the site as I'm not always near my computer and the website doesn't always work great on my phone. There are some other features that I have mentioned to them but it looks as though most of them are in the works. The cost of the app is a bit pricey as well.
Willie B.
Consumer Services, self-employed
Used daily for less than 6 months
Review source
Share this review:
I was already using software similar to Scout, but the customer service was so poor, I decided to shop around. I wish I'd done so earlier. I'm a one-person company, but I'm treated like I'm one of Scout's most lucrative clients. Whenever I have a question, I usually get a response within a minute or two. Seriously. The developers are constantly adding features while improving existing ones. They rely heavily on client feedback and suggestions, and even have a Trello page set up so I can see precisely what they're working on and which stage it's in. I've had no technical issues. I like the way it looks. I'm already pleased with it, and new features pop up every few weeks to make it even better. I think Scout is head and shoulders above its competition.
It has every feature I want from dog-walking software – scheduling, billing, credit-card processing, check-in/-out notifications, photos – and it does them all well. I love being able to add photos from my phone's roll, which lets me crop and add filters if I want. On top of all of that, the developers are amazingly communicative and transparent about the development process.
At present, adding photos from the gallery on iOS is a bit slow. But the software is updated frequently, so I assume this will be improved soon. Like others, I'm looking forward to the customer web portal (though I've only had one customer balk at having to download the app).
Scout FAQs
Scout has the following pricing plans:
Starting from: $25.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Scout?
Q. What other apps does Scout integrate with?
© 2010-2023 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.