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Scout Logo

Dog walking and pet sitting solution

Table of Contents

Scout - 2025 Pricing, Features, Reviews & Alternatives

What is Scout?

Scout is a cloud-based solution designed to help pet sitting and dog walking businesses with appointment scheduling and billing. Key features include custom branding, location and time tracking, document management, employee performance assessments, lead generation, and notifications.

The application helps sitters maintain multiple pet profiles, track job progress, and capture photos during check-in/check-out. Managers can use the solution to create custom bills, automate payment processes for various modes, and generate invoices. Scout comes with a vault feature, which lets staff members archive, as well as share vaccination records with owners through a clickable link.

Scout integrates with third-party calendar applications such as iCal, Google Calendar, Outlook, and more. The platform enables pet owners to create bios and provide information such as animal behavior, routine, feeding time, and medications for the sitters. Clients can use the mobile app to schedule/cancel services, as well as receive details of activities via e-report cards at the end of the visit.

Starting from

25

Per month

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Scout's key features

Most critical features, based on insights from Scout users:

Booking Management
Client Portal
Appointment Management
Scheduling
Calendar Management
Client Management

All Scout features

Features rating:

Reporting & Statistics
Electronic Payments
Task Scheduling
Staff Management
Recurring Appointments
Records Management
Pet Grooming
Payroll Management
Invoice Management
GPS Check-in/Check-out
Drag & Drop
Customizable Forms
Customizable Branding
Customer Portal
Credit Card Processing
Contact Database
Calendar Sync
Billing & Invoicing
Automated Scheduling
Alerts/Notifications

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Scout pricing

Value for money rating:

Starting from

25

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

Scout support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum
Knowledge Base
Chat
24/7 (Live rep)

Training options

Webinars
Documentation
Live Online
Videos

Scout reviews

Overall rating

4.8

/5

89

Positive reviews

99

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.49/10
Rating distribution

5

4

3

2

1

77

11

0

0

1

Pros
“Customer support could not have been better and the transition to their platform was basically seamless. I would recommend them again and again.”
“Great software a must for pet sitters & walkers, the GPS option is excellent and helps my clients feel at ease. The pet report could be a little more elaborate but works well.”
“It’s been very helpful in my startup pet care company, my clients seem happy and have enjoyed the freedom to book via an app.”
Cons
“Very little bad to say, they always listen to input.”
“I feel like the app is running my company, not the other way around. My staff dislikes the glitches, inability to log out, etc.”
“Some clients have a difficult time utilizing the scheduling component of the software. Little hiccups like this are to be expected and it's mostly user error.”

Scout FAQs

Q. What type of pricing plans does Scout offer?

Scout has the following pricing plans:
Starting from: $25.00/month
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of Scout?

Scout has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Scout support?

Scout supports the following languages:
English


Q. Does Scout support mobile devices?

Scout supports the following devices:
Android, iPad, iPhone


Q. Does Scout offer an API?

Yes, Scout has an API available for use.


Q. What other apps does Scout integrate with?

Scout integrates with the following applications:
Microsoft Outlook, Zapier, Gusto, Stripe, Google Calendar, Xero


Q. What level of support does Scout offer?

Scout offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep)

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