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Scout Pricing, Features, Reviews and Alternatives
Scout FAQs
Scout has the following pricing plans:
Starting from: $25.00/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Scout?
Scout has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Scout support?
Scout supports the following languages:
English
Q. Does Scout support mobile devices?
Scout supports the following devices:
Android, iPad, iPhone
Q. Does Scout offer an API?
Yes, Scout has an API available for use.
Q. What other apps does Scout integrate with?
Scout integrates with the following applications:
Microsoft Outlook, Zapier, Gusto, Stripe, Google Calendar, Xero
Q. What level of support does Scout offer?
Scout offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep)
Scout product overview
What is Scout?
Scout is a cloud-based solution designed to help pet sitting and dog walking businesses with appointment scheduling and billing. Key features include custom branding, location and time tracking, document management, employee performance assessments, lead generation, and notifications.
Typical customers
Platforms supported
Support options
Training options
Not sure about Scout? Compare it with a popular alternative
Starting from
25
Per month
Other
Starting from
25
Per month
Flat Rate
Scout pricing information
Value for money
4.8
/5
89
Starting from
25
Per month
Other
Pricing options
Value for money contenders
Scout features
Functionality
4.6
/5
89
Total features
25
2 categories
Most valued features by users
Functionality contenders
Scout users reviews
Overall Rating
4.8
/5
89
Positive reviews
99
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.49/10
77
11
0
0
1
Katie K.
Overall rating contenders
Nathaniel K.
Consumer Services, 1-10 employees
Used daily for 1-2 years
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Implementation, day to day use and support are excellent
We love automated invoicing and billing ease of use time saved with clients doing their own scheduling legitimacy we secure as a business having our own app Clients love the ability to schedule their own appointments checkin and checkout report cards
We’d like to see a customer chat feature We also feel it would be helpful for clients to add beginning, ending visit times, number of visits per day and it automatically schedule repeating visits for them.
Savannah K.
Consumer Services, self-employed
Used daily for less than 6 months
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Ease of use! It was simple to set up (took less than an hour). Clients love the ability to track and book their appointments. Being able to use my existing invoicing software
Clients can’t download pictures from the app but can from their email. Can’t edit an appointment from the professional app
Camille N.
Hospitality, self-employed
Used daily for less than 6 months
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Won't be renewing if the annual fee & Braintree fees remain as high as they are.
I appreciate the simplicity and clean interface. As well as the ease of billing and converting leads to clients.
Where to start... As a small business owner I feel the cost of the app combined with the Braintree fees is pushing me to not renew. I also am frustrated that I do not get direct alerts to my iPhone when new appointment requests come through. Instead it goes to email. As a busy dog walker I often don't check my email until the evening & early morning. This has lead to missing those last minute pet sitting requests. Lastly, I don't like how there are certain functions as a business owner I can't do. Instead I have to contact support. For example, deleting clients that have dropped off.
Thank you for your feedback, Camille. I wanted to take a moment to address some of your concerns: Pricing Our pricing is very much in the middle of the pack. We aren't the cheapest, but we aren't the most expensive either and we believe for all of the tools that you get, it's a great value. With our annual fee, you're saving 17% over regular pricing which is cheaper than 90% of the competing softwares...
Wanye S.
Consumer Services, self-employed
Used daily for less than 6 months
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It’s been excellent
I’ve had scout for my business since August 2020 and I’m still learning new thing about the software. It’s made me and my business look more professional and clients love it.
That we have to pay to use the online payment process but it is okay.
Melissa H.
Consumer Services, self-employed
Used daily for 6-12 months
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Scout has solved all of my organizational/scheduling problems, and has also entirely managed my billing for me, and for these two reasons alone I'm really thrilled with the software and plan to continue using it indefinitely. The added benefit of being able to keep my clients updated about their services in real time is the icing on the cake! Being able to communicate with clients in this way has also really cut down on the amount of time I need to spend outside of service appointments in discussion with them - leaving more of my downtime for me. Love this app and despite a few issues around increased functionality and options, would strongly recommend it to anyone in the industry.
This software is so easy to use - easy enough that all of my clients thus far have been able to use it with minimal troubleshooting from me, and they all LOVE it, even the ones who were initially sceptical or just not as excited about the benefits of the app. On my end, the simplicity of the app and desktop software made it easy to jump into using quickly - a very minor learning curve. I don't have any employees at this time but if that day ever comes I feel really confident that it will be easy for anyone I hire to pick up and use this software.
The one thing I have noted a couple of times is that the simplicity of the software does at times mean there are fewer options to for how you can use it. I checked into a couple of other similar platforms and was immediately overwhelmed by how many options were available to customize them to my own specific needs - so not having so many options was a selling point for me, but there have been times...
Common Scout comparisons
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