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Shepherd vs Cornerstone Software Comparison (2026)

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Good recommendations?

Shepherd

Cornerstone Software

Overview

The workflow-first PIMS built and driven by practicing veterinarians, so it feels second nature.

Cornerstone from IDEXX is versatile, feature-rich software that can be customized to meet your every need.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

299

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

549

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

Value for money

Ease of use

Features

Customer support

90%

would recommend this app

4.0

183

Value for money

Ease of use

Features

Customer support

60%

would recommend this app

Pros

“Reminders typical as other PIms but no remind if never done.and it likes to double remind lab work (CBC/chem gets 2 reminders). ”

Dr. D.

Veterinarian

“The automated features (tasks like callbacks, forms to send to clients when booking online, discharges, approving estimates and pushing to the treatment and invoice) improves efficiency for the whole team as well as communication with clients.”

Sam F.

Owner, veterinarian

“From the time of the demo meeting to the actual setting up the program, every person has been an absolute pleasure and was a mostly "seamless" transition from paper to paperless/paper light.”

Elena B.

Veterinarian

Pros

“I also favored the appointment scheduler and the ability to copy and paste appointments which is not something that is available with our current practice management system.”

Kyra H.

Practice Manager

“It contains all of the patient's data that we need for appointments (scheduling, history, attachments, etc)”

Ell M.

LVT

“Patient Management, Reporting, Security, Customer Support, Appointment Scheduling, Staff Training, and that is it”

Lauren H.

Practice Manager

Cons

“Software is completely not customizable, if u want to record any objective or physical exam findings you must use a physical exam form, not AI. ”

Dr. D.

Veterinarian

“No simple test results option, must manually enter (type Felv test negative)”

Dr. D.

Veterinarian

“Inventory management, updates chronically cause problems with the functionality of Shepherd, system goes down regularly lately, support can be tricky”

Amber G.

Manager

Cons

“The fact that Cornerstone is tied to a server and can't be a cloud based software. If the server crashes it causes a lot of headaches.”

Kari H.

LVT

“Fairly neutral; not the worst software that the practice has ever used, but difficult to learn at first, and cannot be used for all in-hospital needs, auxiliary programs are needed for treatment sheets and imaging files.”

Megan M.

CVT

“I did not like how the integration with other products, such as IDEXX, would sometimes not work for some patients.”

Bethany L.

Receptionist