Skimmer vs ServiceWorks

NetSuite

Jobber

Salesforce Service Cloud

Workiz

Commusoft

Pool Brain

Compare Skimmer and ServiceWorks based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

PoolBrain is pool service software built for modern pool companies. Automatic job alerts, issue reports, automatically calculate chemical dosing and cost, customer feedback tracking, profit reports, automated billing, technician workflow management, proof of service emails, customer portal and more.

Jobber is a field service management software that helps home service businesses stay organized and streamline customer experiences. With AI tools such as Jobber Copilot and automated marketing features, administrators can provide 5-star service.

Agentforce Service is a customer service platform offering seamless support across channels like contact centers, field service, HR, and IT. It integrates human agents with AI on a unified platform to personalize interactions. Features include omni-channel engagement, case management, knowledge bases, and analytics tools, enabling organizations to enhance team performance and customer satisfaction.

Skimmer is a cloud-based pool service management software which is designed to help pool service businesses paperlessly manage their customers, service stops, routes, technicians, service reports, invoices, parts purchasing, chemical readings and dosages, and more

Accounting Integration

Activity Dashboard

Activity Tracking

Alerts/Notifications

Billing & Invoicing

Booking Management

Calendar Management

Chemical Usage Tracking

Communications Management

Contact Database

Cost Tracking

Customer Database

Customizable Fields

Customizable Forms

Customizable Reports

Debit/Credit Card Processing

Dispatch Management

Drag & Drop

Electronic Forms

Electronic Signature

Email Management

Employee Management

File Storage

Geographic Maps

Image Capture

Inspection Checklists 

Inventory Management

Job Management

Maintenance Scheduling

Mobile Access

Mobile App

Online Payments

Payment Collection in the Field

Quotes/Estimates

Real-Time Data

Recurring Invoicing

Recurring Orders

Reporting & Statistics

Reporting/Analytics

Route Optimization

Routing

Scheduling

Service History

Technician Management

Third-Party Integrations

Work Order Management

Workflow Management

Skimmer

Android

Linux

Web-based

Windows

iPad

iPhone

Pool company 

Our overall  experience with SKIMMER is great, we love it it's a great software and we wish everybody would use to make their lives easier in the pool industry.

Office Administration 

I've really liked Skimmer so far, their customer service is awesome and everyone I've spoken with has been so helpful.

President

The customer service team is excellent and very timely with responses. The custom reports are a huge help.

Owner/Operator

I have been using Skimmer for over 2 years and haven't looked back. It's a great product with excellent customer service.

Owner

The simplicity of using the app and outstanding customer service.

Vice President 

The ease of use and very user friendly. Very ease to train anyone to use.

We are moving away from Skimmer. It is a horrible product.

Office Manager

Overall a very nice product. Things are way easier for management and for the pool cleaner rather than staying old school with paper.

Pool Technician

It is easy to use, efficient, streamline’s productivity and is a reasonable subscription price, great customer service and support team.

Operation Manager

I loaded this program not know much about how to do service and maintenance scheduling. And it was very easy and I was amazed at how easiest it was to make it work.

Ops Manager

AMAZING customer service. Easy integration with QBO, fast sync so I can see service reports almost instantly - no more waiting for binders to be turned in at the end of the day.

Manager

Their team has been very receptive to feedback more recently and I look forward to seeing the Skimmer team build on more great ideas.

I most like how easy and straightforward it is to use as well as make changes and add work orders on the fly.

It's a pain to have to switch apps and re-enter data to calculate LSI. We need broadcast texting.

Owner/Operator 

The ability to track product usage per customer has allowed me to make sure I never lose money by not charging for products I used at a customers house.

Easy to use, search customers, history &  chem usage. QBO integration is easy & user freindly.

No hands on training, or in person system set up.

Principal and Founder

App crashes for no reason in mid use, able to change settings in app vs having to do it in desktop.

Skimmer screenshot: Everything you need to run your pool service business, all in one app.

Skimmer screenshot: Skimmer Apps - Android & iOS Supported

Freelancers

Mid Size Business

Small Business

NetSuite is an AI-powered cloud-based business management suite. It helps organizations streamline their operations and gain real-time insights into their performance. The suite caters to a range of industries such as manufacturing, retail, and professional services.

Commusoft is a field service management software that streamlines operations for apartments, hotels, and offices. The tool helps manage admin work and provides automation, lead conversion, and profitability insights to drive growth.

Workiz is a cloud-based and AI-enabled field service management (FSM) software that helps professionals streamline operations, including scheduling, dispatching, and invoicing.

ServiceWorks is a cloud-based field operations management solution which provides tools for scheduling, dispatch, accounting, inventory management, point of sale (POS), and more. The software is designed to end-to-end business management for service, and delivery companies.

Access Controls/Permissions

Accounting

Address Book

Appointment Management

Appointment Scheduling

Asset Tracking

Attendance Management

Attendance Tracking

Audit Management

Audit Trail

Automated Scheduling

Availability Management

Barcode/Ticket Scanning

Barcoding/RFID

Billing Portal

Calendar Sync

Calendar/Reminder System

Client Database

Client Management

Client Portal

Color Codes/Icons

Communication Management

Confirmations/Reminders

Contract/License Management

Contractor Management

Cost Database

Cost Management

Credit Card Processing

Credit Note

Customer History

Customer Management

Customer Portal

Customer Service Management

Customizable Branding

Customizable Invoices

Customizable Templates

Data Import/Export

Delivery Tracking

Document Management

Document Storage

Documentation Management

Driver ETA

Electrical Estimating

Electronic Payments

Email Reminders

Employee Database

Employee Scheduling

Equipment Maintenance

Equipment Management

Equipment Tracking

Estimating

Event Scheduling

Financial Management

Fleet Management

For Carpet Cleaners

For Commercial and/or Industrial Electrical Contractors

For Field Service

For Handyman Industry

For Janitorial Services

For Lawn Care

For Locksmiths

For Manufacturers

For Pest Control Companies

For Plumbing Industry

Forms Management

Geolocation

Group Scheduling

Historical Reporting

Hourly Billing

Import/Export Management

Interaction Tracking

ServiceWorks

As of this year alone, I overpaid my contractors by over $5,000 because ServiceWorks was double tipping them in their system. I was losing money on half of my jobs.

ServiceWorks has been a game changer. We love everything about ServiceWorks and have been happy with the customer management tools.

accounts receivable

Still have a few glitches that cause daily issues, sometimes calls are lost ( or pervious calls) and this makes for angry customers.

Director of Sales and Marketing

Sensitive content hidden] was fantastic. I love the fact that you receive a person that is completely knowledgeable of all facets of the software.

OWner

The ability to break each job down to its component cost and let you know what your true cost and margins are on each job is great.

When there are multiple steps for a given operation, if one step is not done correctly, it can be time-consuming and frustrating to figure out what went wrong and to correct it.

As far as from an appliance store and repair company this software is amazing. Just the part integration with Marcone has saved me soooo much time in the back office.

They have an awesome support team ready to help in every way. Software is easy to use.

Owner - Operator

TERRIBLE... we were misled, and our money was taken without any functional support from the team.

The set up and training of this software is fantastic.

Administrator 

SW customer service and technical support is HORRIBLE.

PROJECT OFFICE MANAGER

Also, different browsers produce different results. There is a lack of consistency.

President / Co-owner

The scheduling and ease of information gathering. The way it is setup we can easily navigate and find what our client wanted and we are now able to customise even more their experiences with us.

Administrative Assistant

It is not a very intuitive design therefore it is difficult to figure out all the different features and how to answer questions.

The cost compared to other providers is hands down the best value out there. No one else can come close to Service Works.

Skimmer vs ServiceWorks Comparison (2026)

Skimmer

ServiceWorks

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives