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Skimmer Logo

Pool Service Software that Rocks!

Last updated: February 2025

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Table of Contents

Skimmer - 2025 Pricing, Features, Reviews & Alternatives

What is Skimmer?

Skimmer is a cloud-based pool service management software which is designed to help pool service businesses paperlessly manage their operations. The platform offers tools for managing customers, technicians, service stops, routes, parts purchasing and tracking, chemical readings and dosages, service reports, invoicing, and more.

Skimmer’s customer database allows users to track and manage all of their customers, with the ability to assign multiple locations and bodies of water to each customer. All contact details, locations, and additional information and notes can be recorded and updated at any time. Routes between service stops are displayed on the integrated map, with travel times and distances automatically calculated, and users can drag-and-drop stops to optimize their daily route. Route stops can also be temporarily moved between technicians to cover overrunning jobs, vacations or sick leave, customers with special requirements, and more.

When service stops are completed, Skimmer automatically generates and delivers service reports, which can be customized with company logos, chemical readings and dosages, pool photos, and completed checklist items. Required parts can be added to the built-in shopping list for reference when next making wholesale purchases, and purchased parts are tracked through to installation and billing. Skimmer lists the required parts for each day’s service stops to ensure that technicians have everything they need to complete jobs, and users can track technician locations, start and end times, daily routes, and service stop details.

Benefits of using Skimmer

  • Service reports can be emailed to customers automatically when route stops are finished, and reports can be customized with company logos and post-service photos of customers’ pools.

  • Daily routes are displayed on the map with travel times and route distances calculated automatically, giving users insight into possible travel time reductions, and users can drag-and-drop route stops to rearrange their order with automatic recalculation of times and distances.

  • Skimmer provides users with at-a-glance information on technician locations, start and finish times, daily routes, and service stop details.

  • Chemical readings and dosages can be recorded and tracked, with users able to customize values and include data on service reports delivered to customers.

  • Required parts can be added to the built-in shopping list to remind users what is needed in their next wholesale purchase, and each item can be tracked from purchase through to installation and customer invoicing.
  • Starting from

    49

    Per month

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    Skimmer's key features

    GetApp's analysis of 89 verified user reviews collected between January 2022 and December 2024 identified Skimmer's most critical features and how it performs according to users.

    Service History

    Reviewers appreciate Skimmer's service history feature for providing a clear overview of past chemical readings and dosages, which helps technicians make accurate decisions and track progress. They find it valuable for managing warranties, tracking filter cleanings, and accessing historical service data quickly. Users report that it enhances transparency with clients, allows for efficient troubleshooting, and helps maintain optimal service quality. However, some users mention the need for improvements like color coding and better integration with QuickBooks. Of the 56 Skimmer users who gave detailed accounts of their use of Service History, 100% rated this feature as important or highly important.


    Image Capture

    Users report that Skimmer's image capture feature enhances communication with customers by providing visual proof of completed work. They find it useful for documenting equipment conditions, troubleshooting remotely, and ensuring technician accountability. Reviewers appreciate the ability to send before-and-after photos, which reassures clients and reduces disputes. Some users note occasional glitches and the need for better photo management options, but overall, they value the capability for improving transparency and customer satisfaction. Of the 44 Skimmer users who gave detailed accounts of their use of Image Capture, 100% rated this feature as important or highly important.


    Maintenance Scheduling

    Reviewers indicate that Skimmer's maintenance scheduling feature simplifies the process of planning and tracking recurring services like filter cleanings and heater tests. They find it helpful for ensuring routine maintenance tasks are not overlooked and appreciate the ease of setting reminders and managing schedules digitally. Users report that it enhances organization, reduces reliance on paper records, and improves overall efficiency. Some users suggest enhancements for auto-scheduling and better customization options. Of the 39 Skimmer users who gave detailed accounts of their use of Maintenance Scheduling, 100% rated this feature as important or highly important.


    Mobile Access

    Users report that Skimmer's mobile access feature is essential for their daily operations, allowing technicians to update chemical readings, track repairs, and manage schedules on the go. They appreciate the convenience of accessing information and performing tasks directly from their phones or tablets. Reviewers highlight the ease of use and the ability to work offline as significant benefits. However, some users express a desire for improved invoicing and billing functionalities within the mobile app. Of the 31 Skimmer users who gave detailed accounts of their use of Mobile Access, 100% rated this feature as important or highly important.


    Inspection Checklists

    Reviewers feel that Skimmer's inspection checklists feature promotes systematic task management and quality control. They appreciate the ability to customize checklists, ensuring all tasks are completed accurately and efficiently. Users report that it enhances communication with customers by providing detailed reports of services performed. They find it helpful for maintaining consistency and building trust with clients. Some users mention that internal adherence to checklists can vary, but overall, they value the capability for its organizational benefits. Of the 33 Skimmer users who gave detailed accounts of their use of Inspection Checklists, 100% rated this feature as important or highly important.


    Route Optimization

    Users find Skimmer's route optimization feature valuable for increasing efficiency and reducing travel time. They report that it helps minimize fuel costs and allows for better planning of service routes. Reviewers appreciate the ability to customize routes and make adjustments as needed. However, some users note that the optimization algorithm is not always perfect and may require manual adjustments. Overall, they find the capability helpful for streamlining operations and improving productivity. Of the 44 Skimmer users who gave detailed accounts of their use of Route Optimization, 84% rated this feature as important or highly important.


    All Skimmer features

    Features rating:

    Dispatch Management
    Customer Database
    Scheduling
    Inspection Checklists
    Real-Time Data
    Email Management
    Mobile App
    Employee Management
    Contact Database
    Technician Management
    Drag & Drop
    Job Management
    Communications Management
    Customizable Reports
    Reporting/Analytics
    Work Order Management
    API
    Cost Tracking
    Billing & Invoicing
    Customizable Forms
    Inventory Management
    Activity Dashboard
    Payment Collection in the Field
    Accounting Integration
    Quotes/Estimates
    Workflow Management
    Third-Party Integrations
    Activity Tracking
    Alerts/Notifications
    Routing
    Booking Management
    Reporting & Statistics
    Recurring Orders
    Recurring Invoicing
    Calendar Management
    Chemical Usage Tracking
    Online Payments
    CRM
    Customizable Fields
    Debit/Credit Card Processing
    Electronic Forms
    Geographic Maps
    File Storage
    Electronic Signature

    Skimmer awards

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    Skimmer pricing

    Value for money rating:

    Starting from

    49

    Per month

    Usage Based

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range
    view pricing plans
    start trial

    Skimmer integrations (8)

    Integrations rated by users

    We looked through 188 user reviews, to identify which products are mentioned as Skimmer integrations, and what is the users perception.

    Integration rating: 4.8 (11)

    Right now that's our bookkeeping software. Our account uses it for taxes and we use it for business expenses, profit and loss, balance sheets, etc.

    To streamline our work process. But, you have to be able to tie features together which is not in Skimmer yet.

    Because our whole company ran off of Quickbooks and we needed something to work hand in hand with quickbooks

    AR

    Angie Reinhardt

    Operations Manager and Co-Owner

    1/3

    Integration rating: 4.0 (1)

    Getting paid is very critical to running a business, strike does well for the most part, but sometimes it does take longer to get money into your account than one will like.

    BR

    Brett Rosiere

    Owner

    Qbo logo
    Qbo

    Integration rating: 5.0 (1)

    Biling/invoicing(it's now available through skimmer, but wasn't when I started

    BK

    Bobby Kenton

    Owner

    Integration rating: 5.0 (1)

    Integration rating: 5.0 (1)

    Skimmer support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    FAQs/Forum
    24/7 (Live rep)
    Phone Support
    Email/Help Desk
    Chat

    Training options

    Documentation
    Live Online
    Videos
    Webinars
    In Person

    Skimmer reviews

    Overall rating

    4.9

    /5

    188

    Positive reviews

    99

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.89/10
    Rating distribution

    5

    4

    3

    2

    1

    180

    7

    0

    0

    1

    Pros
    Our overall experience with SKIMMER is great, we love it it's a great software and we wish everybody would use to make their lives easier in the pool industry.
    I've really liked Skimmer so far, their customer service is awesome and everyone I've spoken with has been so helpful.
    The customer service team is excellent and very timely with responses. The custom reports are a huge help.
    Cons
    We are moving away from Skimmer. It is a horrible product.
    It's a pain to have to switch apps and re-enter data to calculate LSI. We need broadcast texting.
    No hands on training, or in person system set up.

    Skimmer FAQs

    Q. What type of pricing plans does Skimmer offer?

    Skimmer has the following pricing plans:
    Starting from: $49.00/month
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of Skimmer?

    Skimmer has the following typical customers:
    Freelancers, Mid Size Business, Small Business


    Q. What languages does Skimmer support?

    Skimmer supports the following languages:
    English


    Q. Does Skimmer support mobile devices?

    Skimmer supports the following devices:
    Android, iPad, iPhone


    Q. Does Skimmer offer an API?

    No, Skimmer does not have an API available.


    Q. What other apps does Skimmer integrate with?

    Skimmer integrates with the following applications:
    Microsoft Azure, Stripe, Stripe Billing, Google Maps


    Q. What level of support does Skimmer offer?

    Skimmer offers the following support options:
    Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat

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