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Skimmer Logo

The complete solution for pool service operations.

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Skimmer - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: August 2026

Skimmer overview

Based on 231 verified user reviews

What is Skimmer?

By industry, Skimmer reviewers are most commonly professionals in consumer services (37%). The most frequent use case for Skimmer cited by reviewers is pool service (94% of reviewers).

What are the most popular integrations for Skimmer?

The Skimmer integration most frequently cited by reviewers is QuickBooks Online, an accounting product rated 4.7 out of 5 for its integration with Skimmer.

Starting price

49usage based /
per month
view pricing plans
try for free

Pros & Cons

Pool Service

Customer Support

Invoicing

Phone Support

Skimmer’s user interface

Ease of use rating:

Skimmer review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(3)
3-4(7)
5(221)

What do users say about Skimmer?

Users say Skimmer is easy to use, streamlines pool service operations, and helps manage routes, billing, and invoicing efficiently. They appreciate the organized workflow, clear customer communication, and the ability to track service history and technician performance. Many find the app user-friendly and value the responsive customer support, which quickly resolves issues and listens to feedback.

They report that Skimmer regularly adds new features and updates, though some wish for more customization and improved mobile billing. Some mention occasional glitches and rising pricing, but feel the overall value and time savings outweigh these drawbacks.

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Who uses Skimmer?

Based on 231 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Consumer Services
Recreational Facilities and Services
Individual & Family Services
Facilities Services
Others

Use cases

Pool Service
Field Service Management

Skimmer's key features

GetApp's analysis of 85 verified user reviews collected between January 2022 and October 2024 identifies Skimmer's most critical features and summarizes user sentiment about those features.

Service history

Reviewers appreciate Skimmer's service history feature for providing a clear overview of past chemical readings and dosages, helping technicians make accurate decisions and track progress. They find it valuable for managing warranties, tracking filter cleanings, and accessing historical data quickly. Users report that it enhances troubleshooting and ensures optimal service quality. They also mention the convenience of digital records over physical files and the ability to answer customer questions with detailed historical data. Of the 55 Skimmer users who gave detailed accounts of their use of Service History, 100% rated this feature as important or highly important.


Image capture

Users report that Skimmer's image capture feature improves communication with customers by providing proof of service and showcasing completed work. They find it helpful for record-keeping, troubleshooting, and enhancing productivity. Reviewers appreciate that it requires real-time photos, ensuring accuracy and honesty. They also mention that customers, especially those with vacation homes, appreciate receiving images of their clean pools, which builds trust and satisfaction. Of the 44 Skimmer users who gave detailed accounts of their use of Image Capture, 100% rated this feature as important or highly important.


Maintenance scheduling

Reviewers indicate that Skimmer's maintenance scheduling feature simplifies the process of auto-scheduling recurring services like filter cleaning and heater test fires. They find it helpful for keeping track of routine maintenance, reducing the reliance on paper and notebooks, and ensuring tasks are not forgotten. Users appreciate the ease of planning and setting reminders, which helps maintain efficiency and customer satisfaction. Of the 38 Skimmer users who gave detailed accounts of their use of Maintenance Scheduling, 100% rated this feature as important or highly important.


Mobile access

Users report that Skimmer's mobile access feature is essential for daily operations, allowing technicians to update chemical readings, track repairs, and manage schedules on the go. They find it user-friendly and convenient for field use, enabling real-time updates and efficient communication. Reviewers appreciate the ability to access information without an internet connection and the integration with phone providers for seamless operation. Of the 31 Skimmer users who gave detailed accounts of their use of Mobile Access, 100% rated this feature as important or highly important.


Inspection checklists

Reviewers highlight Skimmer's inspection checklists capability for ensuring systematic task management and quality control. They find it useful for customizing checklists, communicating completed tasks to customers, and maintaining a regular routine. Users appreciate the ability to modify checklists per client and the convenience of digital records over traditional clipboards. They also mention that it helps build trust with customers by providing detailed service reports. Of the 32 Skimmer users who gave detailed accounts of their use of Inspection Checklists , 100% rated this feature as important or highly important.


Route optimization

Users report that Skimmer's route optimization feature helps minimize waste, increase efficiency, and save time and fuel. They find it valuable for creating the most efficient routes, adjusting routes as needed, and reducing travel costs. Reviewers appreciate the ability to set starting and ending points, although some mention the need for occasional manual adjustments. They also highlight the capability's positive impact on overall productivity and profitability. Of the 42 Skimmer users who gave detailed accounts of their use of Route Optimization, 88% rated this feature as important or highly important.


All Skimmer features

Features rating:

Accounting integration
Activity dashboard
Activity tracking
AI summarization
Alerts/Notifications
API
Billing & invoicing
Booking management
Calendar management
Chatbot
Chemical usage tracking
Communications management
Contact database
Cost tracking
CRM
Customer database
Customer history
Customizable fields
Customizable forms
Customizable reports
Data import/export
Debit/Credit card processing
Dispatch management
Documentation management
Drag & drop
Electronic forms
Electronic signature
Email management
Employee management
Estimating
File storage
Generative ai
Geographic maps
Inventory management
Invoice management
Job management
Job scheduling
Job tracking
Mobile app
Mobile signature capture
Monitoring
Online payments
Payment collection in the field
QuickBooks integration
Quotes/Estimates
Real-Time data
Real-Time notifications
Real-Time reporting
Recurring invoicing
Recurring orders
Reminders
Reporting/Analytics
Reporting & statistics
Routing
Scheduling
Self service portal
Status tracking
Task management
Task scheduling
Technician management
Third-Party integrations
Workflow automation
Workflow management
Work order management

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Skimmer pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic

49

Per month

Scaling up

98

Per month

User opinions about Skimmer price and value

Value for money rating:

To see what individual users think of Skimmer's price and value, check out the review snippets below.

“I love the fact that my customers know when I'm on my way to their pool, they know when I leave, they know what services I performed while I was there, and not only do they get a text when I finish, but they also get an e-mail containing a detailed report along with photos of their sparling clean pool!”
Verified reviewer profile picture

Gary H.

Owner

“I can see where my customers stand from several places on the desktop and on the mobile app. Plus, there are lots of tutorial videos that help shorten the learning curve. ”
Verified reviewer profile picture

Tim J.

Owner

Skimmer integrations (5)

Integrations rated by users

We looked at 231 user reviews to identify which products are mentioned as Skimmer integrations and how users feel about them.

Integration rating: 4.7 (31)

Still haveing major issues

LW

Lee W.

Arborist

Integration rating: 4.4 (8)

Integration rating: 5.0 (5)

Integration rating: 5.0 (2)

Hosted direct booking page

Process online payments

MC

Matt C.

Owner

1/2

Integration rating: 5.0 (1)

•resource calendar and Tactic sync was vital to prevent double bookings, but it did have issues at time •it would be ideal for Tactic to be accessible in Outlook when booking conference rooms

Integration with Microsoft Outlook is vital because it bypasses email attachment size limits by sending secure OneDrive cloud links instead of heavy files.

GL

Gary L.

SharePoint Developer

1/2

Other top integrations

Skimmer customer support

What do users say about Skimmer customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Skimmer customer support.

A large number of users highlight Skimmer's customer support as fast, responsive, and always available when needed.

Widespread user sentiment praises the support team's friendliness, patience, and willingness to go above and beyond.

A significant portion of users appreciate how knowledgeable the support staff are and their ability to resolve issues quickly.

Common user feedback notes that support is easy to contact, with helpful resources like videos and blogs for quick answers.

Support options

Knowledge base
Faqs/forum
24/7 (live rep)
Phone support
Email/help desk
Chat

Training options

Documentation
Live online
Videos
Webinars
In person

To see what individual users say about Skimmer's customer support, check out the review snippets below.

“Customer service is top notch, security is great, and they always fix issues quickly. If there are any issues, they’ll let you know about them and what’s being done to resolve them.”

MB

Matthew B.

Owner

“I’m able to bill my customers from Skimmer, plus, Skimmer has the best support in the business.”

TL

Todd L.

Owner Operator

It will take me a while to get these customers so the “0-50” option doesn’t quite fit for me.

CY

Colte Y.

Owner

Skimmer FAQs

Q. Who are the typical users of Skimmer?

Skimmer has the following typical customers:
Small Business, Freelancers, Mid-size Business, Large Enterprises

These products have better value for money


Q. What is Skimmer used for?

Skimmer is built around how pool service businesses actually operate, from multi-route scheduling and chemical compliance to customer billing and technician management. That includes the full range of work pool pros actually run: weekly recurring maintenance routes and one-time or recurring repair visits, managed in the same platform without workarounds or scheduling conflicts. Every workflow in the product reflects the operational realities of running a pool route business, not a generic field service operation.


Q. Does Skimmer support mobile devices?

Skimmer supports the following devices:
Android, iPad, iPhone


Q. What level of support does Skimmer offer?

Skimmer offers the following support options:
Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat

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