Sumac vs CharityTracker

Blackbaud Raiser's Edge NXT

DonorSnap

Bonterra Apricot

NewOrg

CharityEngine

ECINS

Compare Sumac and CharityTracker based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Raiser’s Edge is a cloud based fundraising and relationship management system with built-in analytics tool

Bonterra Case Management is a solution for nonprofit organizations of any size that supports a secure case management database, along with a best practice library with forms and reports, a drag-and-drop form designer, volunteer and donor management tools, plus client tracking, and more.

NewOrg provides cloud-based information management solutions for non-profit organizations, supporting volunteer scheduling, fundraising, donation management and more.

Sumac is flexible nonprofit case management software that helps streamline operations, deliver exceptional client care, and maximize impact.

Sumac can also serve as a complete, all-in-one nonprofit CRM by adding extensions like donations, volunteers, grant management, memberships, and more.

Access Controls/Permissions

Accounting Integration

ACH Payment Processing

Activity Dashboard

Activity Tracking

Ad hoc Reporting

Administrative Reporting

Alerts/Escalation

Alerts/Notifications

Alumni Management

Applicant Tracking

Application Management

Appointment Management

Approval Process Control

Assessment Management

Assignment Management

Attendance Management

Attendance Tracking

Auction Management

Billing & Invoicing

Budget Control

Budgeting/Forecasting

Calendar Management

Campaign Analytics

Campaign Management

Campaign Planning

Campaign Segmentation

Care Plan Management

Case Management

Case Notes

Categorization/Grouping

Certification & Licensing

Child Welfare Management

Client Management

Client Portal

Collaboration Tools

Committee Management

Communication Management

Compliance Management

Configurable Workflow

Contact Database

Contact Management

Contribution Tracking

Credit Card Processing

Customer Database

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Dashboard

Dashboard Creation

Data Collection

Data Import/Export

Deadline Management

Document Management

Document Storage

Document Templates

Donation Tracking

Donor Discovery

Donor Management

Due Date Tracking

Dues Management

Electronic Payments

Electronic Signature

Email Alerts

Email Management

Email Marketing

Email Reminders

Email Templates

Email Tracking

Employee Management

Enrollments/Onboarding

Event Calendar

Event Management

Event Scheduling

Event Ticketing

Financial Reporting

For Nonprofits

Forms Management

Fundraising Management

Gift Matching Management

Goal Setting/Tracking

Grant Application Management

Grant Management

HIPAA Compliant

Historical Trend Analysis

Impact Measurement

Intake Management

Interaction Tracking

Medical History Records

Member Communication

Member Database

Member Directory

Member Portal

Member Types

Membership Management

Membership Renewals

Sumac

Linux

Web-based

Windows

Manager

Once familiar with the program, it is quite user friendly. The ability to customize forms for different programs has been wonderful.

Executive Director

The customer service was great; Brandon was very patient and kind with me and provided great support throughout the process.

Files have to be meticulously formatted within a certain file type, and the set of steps from data gathering to completion is sometimes frustrating and unforgiving of minor errors.

Office Administrator

The customer service is amazing and the team is extremely responsive to customer requests both for help and new features. The system is reasonably intuitive and robust.

It's a really good starter CRM for those who are looking for a robust, affordable option. For small to medium non-profits, it's quite likely it could fit all your needs.

Not only do they have great orientation videos, they have excellent customer service on the phone (very patient, friendly, and efficient).

Peter Turk and his associates are responsive, eager to help and always searching for input to upgrade their product. We are very glad to be using the program.

While we continue to refine how we use Sumac to best suit our organization, I feel more and more confident the more I use it.

Database consultant

As we continue to delve into doing even more in Sumac we're extremely pleased with how thoughtfully the application has been designed and how user friendly it is.

We loved Sumac when we started using and it just keeps getting better with every release. We can't say enough about how much we appreciate the responsiveness of the Sumac development team.

Community Engagement Mananger

Sumac offers great software that is cost-effective for a smaller non-profit. Their customer support is always helpful and quickly and patiently answer all of our questions.

The switch from a manually managed membership list to an integrated data base has been smooth thanks to the excellent support from Sumac support and other staff.

Community Engagement Coordinator

It has saved us a lot of time and money. It is great that users are able to sign in with their login.

There's a wide variety of add-ons you can choose and our custom module works great. The website integration is seamless and saves us a lot of time.

Artistic Director/CEO

As an aside, I recently had a problem with my database when an update was installed on the Sumac software.

Program Director

I do have some trouble with reports, where one area of Sumac doesn't speak to the other. I also don't like that I can't delete/dropping  a student from one area without deleting their whole history.

We had a very difficult time getting Sumac up and running from both a user and admin perspective.

Artistic Producer

Like that you could manage contacts, take payment and sync with accounting software.

Sumac screenshot: All-in-one Solution 

Sumac screenshot: Dashboard

Sumac screenshot: Case Portal

Sumac screenshot: Case Notes

Sumac screenshot: Case Meetings & Reminders

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Small Business

ECINS (Empowering Communities with Integrated Network Systems) is the world’s most collaborative case management system. Purpose-built, cloud-based and highly secure, ECINS is used worldwide to improve the lives of vulnerable people and empower the human services practitioners who serve them.

CharityEngine all-in-one CRM is designed to grow & scale Nonprofits of all sizes. Get the best-in-breed tech, integration & features; Online donation, peer-to-peer, email marketing, direct mail, events, recurring gifts, memberships, grants, user center, PCI-certified payment processing & more.

DonorSnap provides donor management capabilities within the cloud, spanning contact record-keeping, database querying, payments, reporting and form building

An affordable (starts at $20/mo), cloud-based case management CRM that lets you focus on your clients to measure real-world impact, not just data. Meet CharityTracker, the approachable and affordable CRM solution for data management and community collaboration

Sumac vs CharityTracker Comparison (2026)

Sumac

CharityTracker

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

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