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Time To Pet vs Scout Comparison

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Overview

Cloud-based pet sitting software trusted by over 2,000 of the world's most successful pet care companies. Start your free trial today!

Scout is a cloud-based solution designed to help pet sitting and dog walking businesses with appointment scheduling and billing....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

35

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

25

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

197

16

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.8

5

4

3

2

1

73

10

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

The pricing is great and works well for any size company. They have an excellent user support database, but also encourage you to ask questions any time you need help.

JS

Jessica S.

And if the help menu doesn't offer you an answer, Time To Pet's support team is super responsive and will go above and beyond to help you find a workable solution.

JD

Jennifer D.

People like us are excited to use this and receive the report card at the end of a session. Its great to have all the info right there.

TW

Tiffany W.

Pros

Customer support could not have been better and the transition to their platform was basically seamless. I would recommend them again and again.

TT

Tasha T.

Great software a must for pet sitters & walkers, the GPS option is excellent and helps my clients feel at ease. The pet report could be a little more elaborate but works well.

AR

Ashley R.

The customer support is amazing and I am very happy overall. Any features that I'm looking for seem to be in the works.

KG

Kerri G.

Cons

Sometimes you have a simple, quick question and it is frustrating not to be able to speak with a live human.

LH

Lisa H.

Some things can be a little TOO complex or hard to navigate.

MF

Mandi F.

It is difficult to filter these messages in a useful way and so we found ourselves overwhelmed by volume and frequently we missed messages leading us to miss visits.

GS

Grace S.

Cons

Very little bad to say, they always listen to input.

Katie K.

I feel like the app is running my company, not the other way around. My staff dislikes the glitches, inability to log out, etc.

KD

Kara D.

Some clients have a difficult time utilizing the scheduling component of the software. Little hiccups like this are to be expected and it's mostly user error.

KC

Katie C.

  • Vendor responds to reviews
  • Last review11 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features46
  • ACH Payment Processing
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Client Management
  • Client Portal
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer Portal
  • Customizable Branding
  • Customizable Forms
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Event Scheduling
  • Forms Management
  • GPS Check-in / Check-out
  • Invoice Management
  • Invoice Processing
  • Key Management
  • Live Chat
  • Mobile Access
  • Mobile Alerts
  • Payroll Management
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • Staff Management
  • Task Scheduling
  • Team Calendars
  • Third Party Integrations
  • Website Integration
  • Total features29
  • ACH Payment Processing
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Client Management
  • Client Portal
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer Portal
  • Customizable Branding
  • Customizable Forms
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Event Scheduling
  • Forms Management
  • GPS Check-in / Check-out
  • Invoice Management
  • Invoice Processing
  • Key Management
  • Live Chat
  • Mobile Access
  • Mobile Alerts
  • Payroll Management
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • Staff Management
  • Task Scheduling
  • Team Calendars
  • Third Party Integrations
  • Website Integration

Integrations

  • Total integrations5
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier
  • Total integrations4
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Scout logo

Scout

We love Scout!

Reviewed 2 years ago

We have tried Time to Pet (no automation), Handlr (customers disliked it), and Precise Pet Care (too clunky and poor interface). We settled on Scout and love it. While it does not have a few features we miss, the features it does have by far and large make it for it. The customer service is great and they actually listen to their customer suggestions!

Pros

It's a breeze to use, customers love it, we enjoy it and it's not clunky or overly complicated. We love the payment automation!

Cons

We wish that it had in-app messaging and that we would see the service that we are providing on the main screen (mobile).