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Time To Pet vs Scout Comparison

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Overview

Cloud-based pet sitting software trusted by over 2,000 of the world's most successful pet care companies. Start your free trial today!

Scout is a cloud-based solution designed to help pet sitting and dog walking businesses with appointment scheduling and billing....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

40

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

25

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

236

5

4

3

2

1

216

17

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.8

88

5

4

3

2

1

76

11

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

As an employee it was so nice to have all client info easily at a glance on my phone. Super simple to keep on top of client wants and pet needs when completing services.
My bookkeeper loves the integration and mileage tracking. While there’s room for improvement, overall it’s an excellent product for any business that offers pet services.
People like us are excited to use this and receive the report card at the end of a session. Its great to have all the info right there.

Pros

Customer support could not have been better and the transition to their platform was basically seamless. I would recommend them again and again.
Great software a must for pet sitters & walkers, the GPS option is excellent and helps my clients feel at ease. The pet report could be a little more elaborate but works well.
It’s been very helpful in my startup pet care company, my clients seem happy and have enjoyed the freedom to book via an app.

Cons

Sometimes you have a simple, quick question and it is frustrating not to be able to speak with a live human.
Some things can be a little TOO complex or hard to navigate.
It is difficult to filter these messages in a useful way and so we found ourselves overwhelmed by volume and frequently we missed messages leading us to miss visits.

Cons

Very little bad to say, they always listen to input.
I feel like the app is running my company, not the other way around. My staff dislikes the glitches, inability to log out, etc.
Some clients have a difficult time utilizing the scheduling component of the software. Little hiccups like this are to be expected and it's mostly user error.
  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features51
  • ACH Payment Processing
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Client Management
  • Client Portal
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Event Scheduling
  • Forms Management
  • GPS Check-in / Check-out
  • Invoice Management
  • Invoice Processing
  • Key Management
  • Live Chat
  • Mobile Access
  • Mobile Alerts
  • Onboarding
  • Payroll Management
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • Social Media Integration
  • Staff Management
  • Task Scheduling
  • Team Calendars
  • Third Party Integrations
  • Website Integration
  • Website Management
  • Total features29
  • ACH Payment Processing
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Client Management
  • Client Portal
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Event Scheduling
  • Forms Management
  • GPS Check-in / Check-out
  • Invoice Management
  • Invoice Processing
  • Key Management
  • Live Chat
  • Mobile Access
  • Mobile Alerts
  • Onboarding
  • Payroll Management
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • Social Media Integration
  • Staff Management
  • Task Scheduling
  • Team Calendars
  • Third Party Integrations
  • Website Integration
  • Website Management

Integrations

  • Total integrations5
  • Authorize.Net
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • WordPress
  • Xero
  • Zapier
  • Total integrations4
  • Authorize.Net
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • WordPress
  • Xero
  • Zapier

User reviews that mention these apps

KC
AvatarImg

Katie C.

Veterinary, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Scout logo

Scout

Game Changer

Reviewed 4 years ago

My experience with Scout has been very positive. I don't think I could have made it through the previous holiday season without it. It's invaluable, in my opinion. I'm working hard to get to full capacity. Once I accomplish that, I'm looking forward to hiring help. Scout's staffing features help make business growth very achievable.

Pros

The amount of time it saves me. Conservatively Scout software increases my capacity for pet care by 50%. Now when I finish pet care for the day I can make dinner and relax instead of catching up on paperwork and invoicing.

Cons

Some clients have a difficult time utilizing the scheduling component of the software. Little hiccups like this are to be expected and it's mostly user error.

AR
AvatarImg

Ashley R.

Consumer Services, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Scout logo

Scout

Essential!

Reviewed 2 years ago
Pros

Great software a must for pet sitters & walkers, the GPS option is excellent and helps my clients feel at ease. The pet report could be a little more elaborate but works well.

Cons

The APP for Pet sitters should have the same options available as the desktop site. At the very least it would be helpful to bill clients from the app instead of having to login to the desktop site

MP
AvatarImg

Mike P.

Consumer Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Scout logo

Scout

Took My Business Next Level

Reviewed 4 years ago

Very responsive to any questions I have had.

Pros

Ease of use through the app for both walker and pet parent.

Cons

I wish there was an app for the administrator to be able to book, cancel, & modify on the fly instead of having to use the web only version.

NY
AvatarImg

Nicole Y.

Self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Scout logo

Scout

Scout is absolutely amazing for my business!

Reviewed 5 years ago

They make everything so easy, from scheduling to billing. I couldn't ask for anything better!

Pros

I love the simplicity of the layout, for both the website and the app for owners/pet sitters. Everything is so easy to figure out, but if you ever need help, their support is incredible! I've had a few issues (of my own doing!) so far, but every time I've reached out to support, they've responded very quickly and in a friendly manner, not like most companies these days! Their apps are very user-friendly, for pet owners and sitters, and they offer all of the features that you could want for your pet sitting business. I couldn't be happier that I found out about them, since I'm switching from a pet sitting website to my own business, and Scout has made it so simple and pain-free!!

Cons

I wish that the camera was a little quicker for capturing those fast puppies, but I was told that they'd look into improving it.

Vendor response

Thanks for the great review, Nicole. We really appreciate it!

MB
AvatarImg

Megan B.

Veterinary, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Scout logo

Scout

We love Scout!

Reviewed 3 years ago

We have tried Time to Pet (no automation), Handlr (customers disliked it), and Precise Pet Care (too clunky and poor interface). We settled on Scout and love it. While it does not have a few features we miss, the features it does have by far and large make it for it. The customer service is great and they actually listen to their customer suggestions!

Pros

It's a breeze to use, customers love it, we enjoy it and it's not clunky or overly complicated. We love the payment automation!

Cons

We wish that it had in-app messaging and that we would see the service that we are providing on the main screen (mobile).

JF
AvatarImg

Jenn F.

Consumer Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Scout logo

Scout

Awesome Software from and Awesome Team

Reviewed 2 years ago

This is one of the best tools for a growing pet care business. The scheduling management alone prevents human error that leads to dissatisfied clients. The interactive payroll feature makes things MUCH easier if you pay your staff per appointment. Before the pandemic, I was seeing accelerated growth of the company due to more efficient management, staff management (tools for supervising work quality), and more time to actually speak with clients. I started using Scout for Dog Walking and Pet Sitting, and now use it for Dog Training appointments as well. I recommend it to other pet care companies who are trying to compete with app based corporations.

Pros

-drag and drop scheduling in the Staff calendar -customizable automatic charges for weekends and holidays -view report cards and GPS maps of past appointments for staff accountability -interactive payroll reports -automatic Sales tax on invoices -ability of client to pre-pay with account credits -secure credit card and paypal processing through braintree -staff profiles store important information -I can add administrator and staff calendars to my google calendar -client app can be branded for individual businesses -STELLAR customer service -a team that listens to customers and updates the platform with new features regularly

Cons

-can't manually add any non-taxable items onto an invoice (yet!) IE: Gratuity, Reimbursement for cab fare, etc.

CW
AvatarImg

Colin W.

Consumer Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Scout logo

Scout

Amazing Software

Reviewed 2 years ago

Great service all the way from the initial consultation through to support with daily use

Pros

Amazing software right out of the box with an amazing and reactive support service 2nd to none. Your clients will think you’ve invested thousands in your custom pet up

Cons

There is nothing to not like about scouts software

CG
AvatarImg

Christin G.

Individual & Family Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Scout logo

Scout

Great for my small business

Reviewed 3 years ago

It’s been very helpful in my startup pet care company, my clients seem happy and have enjoyed the freedom to book via an app.

Pros

It’s very easy to use and fairly easy to setup.

Cons

Setting up the payments with Braintree..

HC
AvatarImg

Hector C.

Consumer Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Scout logo

Scout

Best pet sitting software

Reviewed 3 years ago

Overall this software helps pet businesses to keep track of their team and their calendars. Their timer on their app and push notifications are life savers for teams and communication.

Pros

The ability to schedule your team out for future visits and having an application where they can view their upcoming visits is extremely helpful.

Cons

The GPS tracking was off on some visits which would alarm clients. However that is something that is a variable that is beyond their scope.

WD
AvatarImg

Wes D.

Veterinary, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Scout logo

Scout

All in one simple app

Reviewed 2 years ago

Scout has made my life much easier. Instead of taking 1 day a week to invoice and bill clients it is all setup and done for me at the end of each billing cycle.

Pros

Ability to book clients as well as invoice, bill, and assign employees all relatively easily. Gps tracked walks and pet report cards is a great selling point for my business and it’s all included with scout

Cons

Wish there was an easier way to make changes as an admin from my phone. The app is for employees or pet parents admin must pull up web app and make changes. Works flawlessly with my laptop though.

JS
AvatarImg

Jessica S.

Education Management, self-employed

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Scout logo

Scout

Scout is a reliable pet sitting service.

Reviewed 3 years ago

Overall Scout is a good service offered to pet parents and i'm happy with it. i feel the care my pets got was good quality and they were happy pups.

Pros

the ease of use with the app its quick and simple to create a profile and connect with a sitter.

Cons

the duration sitters take to respond. i would have hoped for a quicker responce time from the staff but that can't always be helped.

SD
AvatarImg

Shannon D.

Verified reviewer

Hospitality, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Scout logo

Scout

Must Have for Start-Up Pet Care Business

Reviewed 4 years ago

I've had a wonderful experience with Scout. It' helped my business look and be professional right from the start. I recommend the software for any size pet care business.

Pros

Very easy to use for both me and my clients. Puts my business on a similar level to large companies such as Wag by having map and report card features

Cons

Some app glitches including not showing scheduled appointments. I wish we could send videos to clients

CB
AvatarImg

Colton B.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Scout logo

Scout

Overall, it is a fantastic program that is extremely inexpensive for what it provides

Reviewed 5 years ago
Pros

The cost is by far the top selling point for this software. I also really enjoy the features that are built in, mainly the photograph check in system. It makes our walker's job much easier.

Cons

When adding a customer, it doesn't immediately take you to the pet portion (which you need to schedule any appointments). The GPS tracking isn't the greatest or most accurate out there but it gets the job done.

Vendor response

Thanks for the feedback, Colton! Much appreciated! We are working on a new mobile app with better GPS tracking. Also, I like the idea of offering to add pets right away after creating a customer. We'll add it to our list!

RH
AvatarImg

Robert H.

Individual & Family Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Scout logo

Scout

Excellent Software for Dog Walking/Pet Sitting

Reviewed a year ago

Scout has been an invaluable tool for managing my pet sitting and dog walking business from day one. The interface was easy to use for me, my employees and my clients. Trying to replicate Scout’s functionality manually or through a less integrated system would have been much more cumbersome and time consuming. The personal customer service from [SENSITIVE CONTENT] and the Scout team is exceptionally good.

Pros

Intuitive, comprehensive software for managing contacts, employees, billing and invoicing. The scheduling and invoicing features are excellent, and the automated payment processing saved me a tremendous amount of time.

Cons

The occasional bug with scheduling, but rare and to be expected with any software.

MC
AvatarImg

Mike C.

Consumer Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Scout logo

Scout

An absolute necessity for pet sitters... and pet owners.

Reviewed 4 years ago

I added "pet owners" to the title of this review because I believe it.... If you are in this business and not offering your customers the "peace-of-mind" that pet owners need, you are doing them a disservice. The Scout app has become our No. 1 selling point to new customers. It is also the reason we retain business. A text and blurry photo just won't cut it anymore. Every time we walk a dog for...

Pros

Aside from the ease-of-use, billing/payment features, and customization, the Scout app has kept us organized and efficient. It maintains a level of accountability for the walkers that could not be achieved without it.

Cons

I struggle to find anything that I would like to see improved. If something comes up, they are quick with a solution.

em
AvatarImg

enrique m.

Veterinary, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Scout logo

Scout

Great app for pet services

Reviewed 3 years ago
Pros

- Ease of use - Customized to my business with our logo and color scheme - NO EXTRA FEES! most other apps take a percentage of the sales. Scout has a flat fee, regardless of how much or how little you make a month. It makes it easy to budget.

Cons

- I wish they had a "chat" feature to directly communicate with our clients. The only way to communicate as of now is via email. - Their boarding/pet sitting process is a bit tedious, wish they had a way to adjust the booking and notifications to not overwhelm clients with tons of emails (an email is sent every day the dog boards)

Vendor response

Hi Enrique, thanks for the amazing review! We appreciate it. In-app chat and boarding/pet sitting enhancements are on our roadmap for this year

CA
AvatarImg

Corinne A.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Scout logo

Scout

I love using Scout

Reviewed 6 years ago

My name is Corinne and I'm a manager at Walk it Like a Dog in Philly. Before Scout, I used another pet-sitting website where I spent a lot time managing the schedule and trying to keep up communication with staff and customers. Since switching over to Scout, I save a lot of time, which means I get to do what I love: playing with dogs and cats! Here's a few ways Scout helps me do that: Drag and...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks for the great feedback, Corinne! Appreciated!

HB
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Hunter B.

Consumer Services, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Scout logo

Scout

Best pet sitting software on the market

Reviewed 3 years ago
Pros

Ease of usability was the most important factor for me when choosing a pet sitting software. I tried out many different platforms over the course of a year and Scout is simply the best. It's a very attractive platform and I hardly have clients asking me feature questions. It's designed with the user in mind. I found with other platforms that there were so many unnecessary functions offered that it made the process confusing and added a learning curve.

Cons

There are a few features that this software is lacking, HOWEVER, the awesome support staff is working on all of them. Scout is very receptive and responsive to feedback. Even though it is missing some minor features that I would use, I know they will take their time during development and do it the right way.

NL
AvatarImg

Natasha L.

Veterinary, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Scout logo

Scout

Limited, buggy, poor & grumpy support

Reviewed a year ago

The owner / operator, 1 man show behaves like his software is perfection. Behaves insulted when you attempt to give constructive criticism on a growing and developing product. Even when sharing comments from my clients he just dismissed me. Retorts by mentioning his ‘thousands of happy clients.’ He has never owned a pet sitting business and is missing the subtle nuances that could make this product great and is NOT open to making the product better or making his clients happy.

Pros

Fun modern design. Great potential. Pretty good price point & responsive email support. Has helped me see exactly what we need moving forward. Most of the time email support is good.

Cons

Too many seemingly simple things to list: No On / off toggle to customize preferences. Clients are bombarded with so many useless automated emails that when it’s an important one they get ignored. (No option to turn off check in / out emails). *Don't even attempt to ask for phone support even in an emergency!!!! I truly dread having to email them for help as there is attitude. Email support is often...

Vendor response

Hi Natasha, thanks for your candor! I am personally sad to see anyone leave, but I'm confident that we provided you with professional, respectful support in all of our interactions. We're always willing to hear both constructive feedback and criticism and do so with class. I apologize that we couldn't offer 24/7 phone support or create one-off features for your specific use case. When it comes to product decisions, we need to ensure we're spending time on the features and functionality that provide the most value to all of our customers as a whole. Given your treatment of myself and my team over the past few months, I think this split is best for both of us. Regardless, I do wish you all the best.

KH
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Kasey H.

Consumer Services, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Scout logo

Scout

Review of Scout

Reviewed 2 years ago
Pros

I really like the email feature of Scout. I like how I can send certain emails to all my clients at the same time, or to certain ones as needed. The emails sent from Scout to my clients look very professional with my company colors and logo. I also love how you upload your service agreement and Scout keeps track of who signed / agreed and when. Unlike other pet service apps Scout allows you to write...

Cons

There are a few features from Scout that I would like to see improve. It would be extremely helpful if there was a scout admin app so that we could approve / alter walks via an app rather than a link through safari. It would also be helpful to get push notifications on our phone for appointment requests in addition to receiving an email. I've also had trouble with the billing process. As the administrator...

JH
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Jackir H.

Veterinary, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Scout logo

Scout

Scouts is awesome

Reviewed 6 months ago
Pros

It’s so easy to use and my employees love it

Cons

It tends to crash from time to time but not very often

CN
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Camille N.

Hospitality, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Scout

Needs some tweaking...

Reviewed 4 years ago

Won't be renewing if the annual fee & Braintree fees remain as high as they are.

Pros

I appreciate the simplicity and clean interface. As well as the ease of billing and converting leads to clients.

Cons

Where to start... As a small business owner I feel the cost of the app combined with the Braintree fees is pushing me to not renew. I also am frustrated that I do not get direct alerts to my iPhone when new appointment requests come through. Instead it goes to email. As a busy dog walker I often don't check my email until the evening & early morning. This has lead to missing those last minute pet sitting requests. Lastly, I don't like how there are certain functions as a business owner I can't do. Instead I have to contact support. For example, deleting clients that have dropped off.

Vendor response

Thank you for your feedback, Camille. I wanted to take a moment to address some of your concerns: Pricing Our pricing is very much in the middle of the pack. We aren't the cheapest, but we aren't the most expensive either and we believe for all of the tools that you get, it's a great value. With our annual fee, you're saving 17% over regular pricing which is cheaper than 90% of the competing softwares...

AC
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Amghy C.

Consumer Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Scout logo

Scout

Excellent Customer Service

Reviewed 3 years ago

One of the things that really makes Scout superior from other Pet Care Software is their customer service. Rep is fast, and I mean, fast. He solves issues and responds to questions and concerns very quickly, and you can tell he is passionate about this company. I have immersed myself in competitive companies like PetCheck and TimeToPet, and Scout is so very different. Not only have they simplified...

Pros

Easy check-in and check-out Easy invoicing User friendly

Cons

Nothing to report at this time. The software meets my expectations.

CA
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Claire A.

Consumer Services, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Scout logo

Scout

Perfect App for Personalized Care!

Reviewed 2 years ago

Using scout has saved me so much time and money each week when scheduling, coordinating with owners, manually tracking walks and more. Scout has made it easy for me not only to work with the clients I have now to maintain transparent bookings, but also to help organize leads directly on my own website! Any time I've needed help or had a question, I've been responded to by the guys that actually helped...

Pros

Saving time, money, energy! Helpful responses, quick response time. Genuine staff that care about their customers! Easy billing, easy navigation, and greater transparency for all dog owners!

Cons

There are a few kinks that can be worked out, but they're currently working on updates. I wish I could confirm bookings through the app on my phone, rather than logging onto my computer. Likewise, I wish owners were able to book the same service and click multiple days (for those that are booking the same service each week, but on varying days ie. changing schedules).

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Esteban H.

Verified reviewer

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Scout

Experience with SCOUT is amazing. Everything from email replies to their software is exceptional!

Reviewed 5 years ago

Saves me a ton of time, I am able to compete with big businesses, and customers love it

Pros

Looks great, very modern, and easy to use. It keeps getting better and better with time. I tried many others and no one matched SCOUT.

Cons

No cons were added to this review

Vendor response

Thanks for the sparkling review, Esteban! I appreciate you recognizing our commitment to continually updating the software with new features. We hope you like our next release!